Chipotle Amherst Lorain is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Alex Woodall
I’ll let the picture speak for itself. This was absolutely ridiculous. And charging me for something that is literally half the size of a regular sized burrito, is more ridiculous. Even my boyfriend (who used to work at chipotle) said that this isn’t standard
standard. And if standards changed to this, shame on you.
… moreSarah
This place is a joke. There is no consistency with the quality of food. One time it will be delicious next time it’s garbage. Ordered food for the Chipolane on 3/4. Rice is extremely undercooked, barely any chicken or lettuce.
… moreNicholas Greene
⭐⭐⭐⭐⭐
Came in on New Year’s Day and had an exceptional experience. The staff handled my very specific order perfectly and made sure everything I added was included—no shortcuts. Portions were generous, fresh, and well worth it. Really appreciated the attention to detail and great service, especially on a holiday. This location definitely sets the standard for how Chipotle should be done.
… moreNishtha Patel
This is ridiculous! One of the worst Chipotle restaurants I’ve ever seen. The staff is so rude, there were two women one with some blue green colored hair and other was young black lady with glasses. They were really rude and I don’t know what hurry they were in as if they just wanted to finish the customer real fast. I understand there was a long queue but they were all waiting patiently. And these two women, the attitude they showed up! I mean you don’t treat your customers like that. They’re out of faijtas and then just slid the whole thing towards the billing table. They manager needs to take action on such employees and hire the one who are POLITE.
… moreConnor O’Doherty
Never give correct portions of food. I ordered extra chicken and my bowl had 12 pieces of chicken… I counted. I also ordered chips and queso and they forgot the queso. I know people say never to order online at chipotle but how hard can it be to just make things correctly
… moreFERSY ROSARIO
Definitely the last time I go to this Chipotle. After I’m in line and tell them what I want, which was a chicken bowl, they put my rice in the bowl and THEN they tell me they were out of pinto beans!!
First of all, how do you run out of a food item in a restaurant??
If you’re out of beans, you should post a sign, because what the hell is a bowl wothout beans?? You’re supposed to let the customer know ahead of time that you’re out of a food item before you start serving them.
This isn’t the first time that I’ve received bad service here. But it was the last!
Also, after being a manager for over 40 years for a global company, what every manager needs to know is that your customers ARE EVERYTHING! In today’s world, with so much competition, you need to be an EXCELLENT MANAGER..
AN EXCELLENT MANAGER WILL MAKE SURE THEY DON’T RUN OUT OF ANYTHING, PERIOD!!
UNACCEPTABLE!
… moreRyan Costello
Start checking your orders at the drive through and when picking up. This is now the 3rd time I paid for extra steak and have got 8 pieces, they forget to give drinks as well. If I wanted to eat rice sour cream corn and guacamole, I would have got a salad
… moreKatrina S
My husband called the restaurant and no one answered so he sent an email. We received 2 free burrito coupons, which kinda useless because burritos are one of the only things we don’t order and we probably won’t order again. Here were the issues we had, the biggest being the first I’m going to mention: only 2 tiny pieces of chicken on each of my daughter’s tacos, missing the side of rice for my other daughters quesadilla, chips were nothing but salt (I know Chipotle chips are salty, these were SALTY) and half of my fajita veggies were burnt while the other half was still raw.
… moreTracy Adkins
Restaurant is filthy. Look in the drink cooler and you will be repulsed! Despite seeing that during my last visit, my team at work requested lunch delivery so I ordered via the website. Over half of our order was missing. The Dash driver told us he asked at the restaurant and they girl at the counter said ever Was in the bag. Spent over $220….and received odd pieces parts of an order, we couldn’t be make a bowl. When I called customer service they offered a pittance of a refund….just awful! So 2 strikes… not going to give this store a 3rd chance.
… moreLandon
2 Words “Chipotles Life”
Best restaurant ever! It’s quick and the go to plus it’s actually healthy for you. I’m Gluten and Dairy Free and theres still a huge selection of options. My go too is the Burrito bowl with Extra white rice, black beans, chicken al pastor, Extra pico, corn, and lettuce and then a bag of there amazing chips. Nothing can beat that combo
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