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Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Chipotle Mexican Grill in Maumee, OH
Chipotle Mexican Grill. 1385 Conant St Maumee, OH 43537. Near Rt 20 & Holland …
Chipotle Mexican Grill Locations in Maumee | Burritos, Fast Casual …
1 Chipotle Locations in Maumee. Chipotle Maumee. Open – Closes at 11:00 PM. 1385 Conant St. All Chipotle Locations/; Ohio/; Maumee.
Chipotle Mexican Grill in Maumee, OH
1385 Conant St Maumee, OH 43537. place icon. Get Directions · (419) 482-9027 · Order Online. Store Hours. We’re Open NowCloses at 11:00 PM.
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Reviews
Charleigh Rose
Terrible service and extremely unprofessional behavior. I visited the Conant St. Chipotle in Maumee and ordered a cheese quesadilla made the same way as a kids quesadilla, just with a regular tortilla. I explained this clearly at the start. The employee said he needed to ask his manager, then confirmed it was fine and charged me for a regular entrée, which I had no issue paying.
After paying, I saw my quesadilla being made the wrong way and politely asked about it. I was then spoken to rudely and told it “wasn’t allowed,” which was never explained to me earlier. Had I been told that upfront, I would not have ordered. A manager then intervened and spoke to me in an equally rude and dismissive manner, arguing with me instead of resolving the issue—despite this exact order being made for me multiple times before at this location.
I requested a refund, which the cashier did not know how to process, and the manager responded by angrily snapping at him in front of customers. This was unacceptable and unprofessional toward both customers and staff.
As a frequent Chipotle customer, this experience was genuinely disappointing. I have always enjoyed Chipotle and chosen it regularly because of the consistency and quality I expect. Unfortunately, this visit fell far short of those standards, and I hope this location takes this feedback seriously so other loyal customers do not have a similar experience.
… moreAfter paying, I saw my quesadilla being made the wrong way and politely asked about it. I was then spoken to rudely and told it “wasn’t allowed,” which was never explained to me earlier. Had I been told that upfront, I would not have ordered. A manager then intervened and spoke to me in an equally rude and dismissive manner, arguing with me instead of resolving the issue—despite this exact order being made for me multiple times before at this location.
I requested a refund, which the cashier did not know how to process, and the manager responded by angrily snapping at him in front of customers. This was unacceptable and unprofessional toward both customers and staff.
As a frequent Chipotle customer, this experience was genuinely disappointing. I have always enjoyed Chipotle and chosen it regularly because of the consistency and quality I expect. Unfortunately, this visit fell far short of those standards, and I hope this location takes this feedback seriously so other loyal customers do not have a similar experience.
Kendrick Sutton
This lady was so helpful. Made my day. I ordered for my wife when she got off work, as a kind gesture. This lady helped beyond what I expected, as I had only been there years ago. She was awesome, making it beyond simple. I was totally impressed with the service! Turned out, my wife loved it! I wish I had her name and took photos. Food and service were great. I didn’t even think about a review, until afterwards.
… moreJohn Plemmons
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I came in the night before Thanksgiving, and the place was extremely busy. The entire staff—aside from one person—was working incredibly hard and doing their best to keep up with the rush. They all deserve a lot of credit.
However, one employee stood out in a negative way. The light-skinned young man with curly hair appeared completely disengaged from his job and showed no sense of urgency. When the line worker ran out of white rice and called back to him, the rice was already fully cooked and simply needed to be transferred to a bowl and mixed with cilantro and seasoning. Despite this, it took him nearly five minutes to complete the task, and another employee had to assist him. His lack of effort clearly shows that he does not care about his job and needs to be fired.
The young woman preparing my bowl, on the other hand, could have completed the task in under 30 seconds. I wish I knew her name because she genuinely deserves recognition for how hard she was working
… moreI came in the night before Thanksgiving, and the place was extremely busy. The entire staff—aside from one person—was working incredibly hard and doing their best to keep up with the rush. They all deserve a lot of credit.
However, one employee stood out in a negative way. The light-skinned young man with curly hair appeared completely disengaged from his job and showed no sense of urgency. When the line worker ran out of white rice and called back to him, the rice was already fully cooked and simply needed to be transferred to a bowl and mixed with cilantro and seasoning. Despite this, it took him nearly five minutes to complete the task, and another employee had to assist him. His lack of effort clearly shows that he does not care about his job and needs to be fired.
The young woman preparing my bowl, on the other hand, could have completed the task in under 30 seconds. I wish I knew her name because she genuinely deserves recognition for how hard she was working
Brit J
Update: our last online order was very improved. Portions were better and everything was made perfectly.
Always excellent food and service when we go in to order. However, we refuse to order online anymore. Every time we order online, our bowls/food have been half the size if not smaller than what the serving size actually is. Very disappointing.
… moreAlways excellent food and service when we go in to order. However, we refuse to order online anymore. Every time we order online, our bowls/food have been half the size if not smaller than what the serving size actually is. Very disappointing.
Kelly Smith
To the gal making to go orders this evening: I could smooch you on the mouth. This is DIVINE. I just picked up my order like ten minutes ago and it’s *chefs kiss* ILYSM
… moreLaTricia Smith
Went to the Maumee Chipotle last night around 8:15 and was met with the best customer service I’ve had in YEARS, from any food establishment. It was so refreshing, felt like I had warped back to the early 2000s lol. The black gentleman serving the food needs a raise, a gift card, a salute, an all expense paid vacation and the young white lady who rung us out can join him; They were both great. I was even more pleasantly surprised when I got home and the food was delicious. I again warped back to when Chipotle first opened and everything was seasoned and portioned to perfection. They even remembered to put my vinaigrette in the bag for my salad! Kudos kudos kudos and thank you for a much needed all around pleasant experience
… moreTerri Anderson
I have never received such a small burrito! My wrap literally was wrapped twice around my filings. I paid $12.50, and it probably wouldn’t have satisfied a 10 year old! Workers barely acknowledged I was there, but were more than willing to talk once my transaction was completed!
… moreAlex Misko
$10 for barely any food!? Be better. This is a joke.
… moreAiden Rader
My girlfriend and I come here a lot. We were completely rushed and when ordering and just to find a bug in my girlfriend’s bowl. It’s extremely disappointing to see they rush their customers but can’t check whether the food is safe enough for customers. This is just gross.
I think we are going to be taking a break from this Chipotle if not Chipotle all together…
… moreI think we are going to be taking a break from this Chipotle if not Chipotle all together…
Pamela Meyer
Food was super fresh hot and delicious. Service was excellent, especially by Annette, who greeted us with a big smile and chatted with us. We came at 3:00 on Labor Day so it wasn’t very busy. The restaurant was very clean. We will definitely be back. And give Annette a raise she was stellar!
… more