Chipotle Mexican Grill

  3.2 – 980 reviews   • Mexican restaurant

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Chipotle Canal Winchester is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 43110

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Order: Order online

chipotle.com

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Chipotle Mexican Grill in Canal Winchester, OH

Browse all Chipotle Mexican Grill restaurants in the United States to enjoy responsibly sourced and freshly prepared burritos, burrito bowls, salads, …

Chipotle Mexican Grill Locations in Canal Winchester

Chipotle Canal Winchester. Open – Closes at 11:00 PM. 695 W Waterloo St. Chipotle Diley & 33. Open – Closes at 11:00 PM. 7730 Diley Rd. All Chipotle Locations/ …

Chipotle Mexican Grill in Canal Winchester, OH

695 W Waterloo St Canal Winchester, OH 43110. place icon. Get Directions · (614) 321-3840 · Order Online. Store Hours. We’re Open NowCloses at 11:00 PM.

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Reviews

Angela Ealy
Google says the restaurant is open until 11. I got there at 9:10pm. They were out of fajitas, cheese, and corn. I wasn’t told until it was time for those items. So I ended up with a pinch of meat. I’m so annoyed. Also everytime I come in there, the new Caucasian guy is always playing with the food. Like bouncing it around like he is doing a magic trick. It’s weird

11/23/2025
Returned for a visit today around three. This experience was much better. We come here 2-3 times a month.
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Jake Weisman
Man. I doubt I’ll ever comeback to this location. The Pickerington location gives you better portions on every them. I ordered a bowl and it was like I got 3/4 of what I normally get at the Pickering ton location. I also order is bad of chips. They tasted like they were not fully cooked and again I got way less than I’d get at the Pickerington location
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T H
Well, the portion control is OFF by a long shot. We pay for extra meat and don’t get it. I called Chipotle Customer care. They tell me the meat is supposed to be doubled when we pay for extra. It costs $5.90 for extra meat.
Here you can see the weight of the salad. According to Chipotle it should weigh 17 ounces. It weighed 10.5.
This is the millionth time this has happened. Maybe a little exaggerated.
They are consistent in getting the order wrong too. Never brown rice. They always give me white rice.
And look at this salad dressing. Yes, we checked the bag. None of it spilled. That’s all they gave us.
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Pretty Anta
I placed a order via the chipotle app. My order was delivered in 10 minutes which was great. However when I received my order it was missing the burrito, and 2 bags of chips ordered. Not to mention my bowl was wrapped in aluminum foil instead of a lid (see pictured below). The bag had no sticker to secure it either. This is the second issue I’ve had this week with this particular location. Just a few days prior (12/9) I had a manger refuse to speak to me as to why they closed early. The staff member who told me they wouldn’t be able to serve me was polite but when he told the manger on duty that I wanted to speak to them for an explanation as to why, I witnessed the manager tell him no, he won’t be explaining anything to me. Mind you this was to replace a order that was messed up anyways. Which I didn’t eat and still have the food in a bag to return (see below). This is really such a shame because I am a very loyal customer of Chipotle. I will never visit the Canal Winchester location on W Waterloo St again! They don’t care about their customers and it shows. I’ve read their reviews and I’m not the only person who feels this way!
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Ron Baughman
Meat portions were about half of what I usually get at chipotle. I told the manager and she informed me that it was a new guy who was dishing out the small portions of meat. She assured me that she just trained him on proper meat portions five minutes ago and then said “So Now you don’t have to worry about it.” She turned around and walked away with no sorry about that, no can I get you a refund, no how about a drink for your troubles. Nothing. Not thanks for letting me know. Not have a good day. Nothing.
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Deanna Jones
If you all stay open til 11, why are the burners turning off at 9? Especially when you are out Fajitas? The ones that were there wereiteraly burnt. Old girl was on the phone on the line. She is cleaning next to food. It’s ridiculous. If my family weren’t hungry I’d have left it there. Do better.
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Jake Pyle
This chipotle is the worst in the area. Always mess up our online orders – missing items, it’s always dirty, and the food quality is disgusting. Always stale chips, brown guac, and nasty meat and fajitas. Really unacceptable. Won’t be coming back anymore. Gave it more than enough chances.
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Josh
Staff was polite and fast, but there were SEVEN (7) long pieces of red hair between the three bowls we ordered.
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Valerie Raynes
The last 2 times ive ordered online, there has been an issue with portion size and forgetting items. My bowl was not even filled half way.
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Nathan
This is the only Chipotle location that I don’t care to stuff myself and finish my whole burrito.

This was my last time coming to this location. Both the quality/taste of the food as well as the portion sizes are terrible in comparison to any of the other Chipotle locations that I regularly order from.

From the crunchy, bland rice to the mushy steak and some of the smallest portions I’ve seen at a Chipotle, I really don’t feel like I get my money’s worth when I go to this Chipotle location.
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