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Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 6821 Collier Blvd #101, Naples, FL 34114
Phone: (239) 530-3199
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Naples, FL
9100 Strada Pl Naples, FL 34108 Near US Hwy 41 & Strada Pl. Naples Mercato – Next to Ulta and Nordstrom Rack
Chipotle Mexican Grill Locations in Naples | Burritos, Fast Casual …
Chipotle Naples Mercato. Open – Closes at 11:00 PM. 9100 Strada Pl · Chipotle Naples Plaza. Open – Closes at 11:00 PM. 2085 Tamiami Trl N · Chipotle South Naples.
Chipotle Mexican Grill in Naples, FL
Nearby Stores · Chipotle Mexican Grill. 9100 Strada Pl, Naples, FL, 34108. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 6821 Collier Blvd, Naples, FL, 34114.
Last Updates
Reviews
J
My wife and I love Chipotle and we eat here very often. The staff here is rather lazy when I comes to putting out fresh rice and lemonade etc etc. there have been times when we have come in over an hour prior to closing and they have told us they were out of certain things and when we asked them to prep more they just said no and look at us stupid. My entire family including myself are in the restaurant business and I feel like this place is very subpar. It needs to be addressed. Also all of your employees appear to be too busy and hold themselves at a terrible standard. I have never been in this location and seen a clean table. We do love your food and just wish it was a little nicer.
… moreL K
Portions are too small, employees aren’t friendly. There is one girl here who is perhaps Asian who is very nice. Store is FILTHY. Employees on phone as other reviews have mentioned.
… moreConrad Smith
I spent 26 dollars on a carne asada bowl for pickup and i pulled out the carne asada to count it and it was 3 thin slices of meat. thats INFURIATING, I got three pieces of carne asada for 26 dollars, and what seemed like a quarter cup of rice ? My bowl was so light i finished it in a few minutes and felt as though I haven’t even ate. Ordering inside is mandatory. How can someone making a bowl approve of what they saw and wrap it up? Was the intent to torture the guests pour soul? This was a robbery, count your days chipotle, enjoy the charge back this picture of my bowl would go viral it doesn’t even look real.
… moreMaraget Dillon
I paid for a chicken 32 Grams on the website and this is the what they gave me I order here a lot and have seen this one ever from this location. This is the tiniest cup ever
… moreNicole Lecrone
Very unfriendly and impatient. When I asked a recommendation about what to put in the taco they said they didn’t know. They rushed us, told us to pay and do the whole line again because they didn’t want to serve my 9 year old who was the last to order, they said we were too slow. They left him hungry and crying. We were 6 people to order and majority were French who didn’t speak English so I had to help them translate that is why we didn’t order in 1 second flash as they wanted. One of the ladies laughed at us because they didn’t understand. Very rude and Bad customer service.
… moreChristian Casiano
Just went to eat here and it’s absolutely disgusting and dirty. The employees are just on their phone while the whole store is just dirty, covered in food and spilled drinks.
… moreJovana
Updated Review:
I gave this place a second chance, and it was a waste of time. They said they were out of white rice and pico de gallo which turned out not to be true. After I paid, I saw plenty of pico sitting on the pickup side. When I asked for a small side, Santiago on the line snapped that it was “only for pickup orders” and refused. It made zero sense, I was basically picking up food, and the attitude was unnecessary.
To make it worse, they didn’t label the bowls, and they forgot my kids’ chips, unbelievable.
I’m sure I’ll get another canned apology from Chipotle, but nothing ever gets fixed. I’ve reached out before and they simply don’t care. This location clearly puts convenience for themselves over basic customer service.
**********************************
I wish I had checked the reviews before ordering here.
No greetings when we arrived, the first thing the women at the counter said “We only accept cash”. Anyway, I ordered 2 kids’ meals, a salad, and a bowl. The women at the counter gave us small kids’ portions. She said (with an attitude) portions are 4oz, and if I had more than that in another location, it was because of whoever was serving was generous (I guess she meant she was not going to be as generous as other Chipotles around the US).
Portions in the bowl and salads were fine, but meat was way smaller than usual.
I also asked for 2 sides of shredded cheese and one red salsa. When paying, they were charging me for the sides of cheese, something that I have never been charged before in any other Chipotle, since regular sides are usually complementary.
When asking why they were charging me for the sides, the cashier, Lorena, said (with an attitude) it was because extra sides were an extra cost. I said I had never paid for extra cheese before in any Chipotle around the US, and Lorena said I had to this time. I decided to take the cheese out of my bag. When leaving, I asked if they were going to charge me for napkins as well. The guy at the counter nodded his head… unbelievable.
Service was bad. The women working there had a bad attitude. They didn’t even mark the bowls to distinguish who ordered what, and my husband ended up eating my bowl. Also, they were out of veggies and fruit for the kids’ meal. The only small orange they gave me was old and tasted bad. Chips tasted old as well.
The service experience in this location ruined my evening. The owner of this location should do something about the staff and their training.
I would give ZERO stars to this Chipotle location if I could.
… moreI gave this place a second chance, and it was a waste of time. They said they were out of white rice and pico de gallo which turned out not to be true. After I paid, I saw plenty of pico sitting on the pickup side. When I asked for a small side, Santiago on the line snapped that it was “only for pickup orders” and refused. It made zero sense, I was basically picking up food, and the attitude was unnecessary.
To make it worse, they didn’t label the bowls, and they forgot my kids’ chips, unbelievable.
I’m sure I’ll get another canned apology from Chipotle, but nothing ever gets fixed. I’ve reached out before and they simply don’t care. This location clearly puts convenience for themselves over basic customer service.
**********************************
I wish I had checked the reviews before ordering here.
No greetings when we arrived, the first thing the women at the counter said “We only accept cash”. Anyway, I ordered 2 kids’ meals, a salad, and a bowl. The women at the counter gave us small kids’ portions. She said (with an attitude) portions are 4oz, and if I had more than that in another location, it was because of whoever was serving was generous (I guess she meant she was not going to be as generous as other Chipotles around the US).
Portions in the bowl and salads were fine, but meat was way smaller than usual.
I also asked for 2 sides of shredded cheese and one red salsa. When paying, they were charging me for the sides of cheese, something that I have never been charged before in any other Chipotle, since regular sides are usually complementary.
When asking why they were charging me for the sides, the cashier, Lorena, said (with an attitude) it was because extra sides were an extra cost. I said I had never paid for extra cheese before in any Chipotle around the US, and Lorena said I had to this time. I decided to take the cheese out of my bag. When leaving, I asked if they were going to charge me for napkins as well. The guy at the counter nodded his head… unbelievable.
Service was bad. The women working there had a bad attitude. They didn’t even mark the bowls to distinguish who ordered what, and my husband ended up eating my bowl. Also, they were out of veggies and fruit for the kids’ meal. The only small orange they gave me was old and tasted bad. Chips tasted old as well.
The service experience in this location ruined my evening. The owner of this location should do something about the staff and their training.
I would give ZERO stars to this Chipotle location if I could.
Alex Burris
The gentleman at the register at 1:18pm on 1-7-26 was constantly on his phone and was almost impossible to talk to. The woman at packaging vanantide I think was her name was much more helpful. The kids need to know that being on their phones destroys businesses like this. I felt neglected and just insulted.
… moreJoshua Gedelian
I should have listened to my wife when she said she doesn’t like this location and not to eat here!
First thing the chicken was almost gone, I asked if they had fresh chicken (I could see 3 containers next to the cooking station ready to go out), the young lady looked back and said no. I could see the chicken was dry and needed to be rotated as it was almost gone.
I just bit my tongue and ordered chicken anyways, the young lady put this small measly scoop of chicken in the bowl. I asked for a little bit more, the lady said you want double, I replied if that’s what you call it then yeah.
After my wife and I ordered and were paying, we then noticed they then put out new fresh chicken!!
The people who work at this location need more proper training and MANAGEMENT/ corporate to reevaluate this location’s operations to be up to the standard for customers and consumers.
The location we normally go to we are treated with respect as consumers who care about what we put in our bodies.
In the end I wear dentures and the chicken was tough, I could not eat it and it did not taste like other locations (I always order the same thing). It went in trash.
… moreFirst thing the chicken was almost gone, I asked if they had fresh chicken (I could see 3 containers next to the cooking station ready to go out), the young lady looked back and said no. I could see the chicken was dry and needed to be rotated as it was almost gone.
I just bit my tongue and ordered chicken anyways, the young lady put this small measly scoop of chicken in the bowl. I asked for a little bit more, the lady said you want double, I replied if that’s what you call it then yeah.
After my wife and I ordered and were paying, we then noticed they then put out new fresh chicken!!
The people who work at this location need more proper training and MANAGEMENT/ corporate to reevaluate this location’s operations to be up to the standard for customers and consumers.
The location we normally go to we are treated with respect as consumers who care about what we put in our bodies.
In the end I wear dentures and the chicken was tough, I could not eat it and it did not taste like other locations (I always order the same thing). It went in trash.
Walter Stelz
Solid Chipotle location. Guac wasn’t brown, food was not cold. Arrived around 730/745 on a Friday for a quick family bite. I at a riceless chicken bowl, my family had adult tacos and a burrito. They agree chips, guac, and queso.
I agree with the other comment(s) about dirty tables. While I don’t expect sit down restaurant service, clean places to eat seem like a reasonable expectation.
… moreI agree with the other comment(s) about dirty tables. While I don’t expect sit down restaurant service, clean places to eat seem like a reasonable expectation.