barber Anaya
Bathroom so dirty it’s gross. No soap. Asked worker to feel up the soap in the bathroom so I could wash my hands before I order. Never happened. Order food went to feel up my drink. Drink station is a disaster. Trash smalls. When to sit down All tables inside are dirty. Workers standing there talking as if there is no job to be done. Very disappointed…. Food was good at least. 2 stars should only give one.
… moreJulio Casco
This is my favorite location is the area because food quality is great and consistent all the time. But Please Management check your staffing URGENTLY A great meal becomes the worst experience by having staffing bother to serve. Brown Guy Curly hair serving today tuesday 7 PM. Not only to me but also with other customers he looked bothered to be there and mad at people, if he doesn’t wanna be there he should leave and look another job that does not deal with people. Asked him a question and barely wanted to respond. Sad to see great location with bad staff and service. The rest is good!
… moreHeather Elswick
If I could give them zero stars I would. We had a horrible experience at this location. They had a promotion going on Dec 13th and it doesn’t state you have to separate the orders to get the free entree when you a buy burrito. My daughter was so upset and furious because the employees were very rude and unpleasant. They didn’t want to serve anyone there. My daughter was on the side of the counter trying to show the cashier the website and what it say she acted like she didn’t understand. She also told my daughter she could be on the side of the counter and she got into my daughter personal space almost putting her hands on my daughter trying to push her out of the way because my daughter didn’t know she couldn’t be on the side. You can not come into a customer personal space. We will not be back.
… moreArian
I always go to this location because is really close to my job, but every time gets harder and really disappointing. The portion sizes get noticeably smaller every time I go there, I barely get any protein, even though I ordered the same thing I always do. When I politely asked about it, the staff seemed uninterested and dismissive instead of trying to help.
For the price, I expect a fair portion and at least decent customer service, but unfortunately, this location keeps falling short on both. I am not impressed with the rating and reviews this location already has. I won’t be returning to this branch anytime soon.
… moreElizabeth Nehall
I believe her name is ALLY she threw food at my mom in the drive through. The food was accidentally ordered at the wrong location. We called for a refund , they said we can’t get a refund and it has to be ordered at the intended location which we did. We have the confirmation. She got upset, waving her fingers in my mom’s face saying the order is not there which it was. When she got the order it was thrown at my mom. I need to be contacted about this immediately as your customer service line is not helpful. This happened at 1:12pm.
… moreJOY
THE CUSTOMER ATTENTION IS HORRIBLE, I REALIZED MY ONLINE ORDER AND I COMED AT THE INDICATED TIME FOR RECOLLECTION AND RESULTS THAT MY ORDER NIVERY HAVE BEEN THEM BEEN FOR THEM HAVE BEEN BEEN FOR COVERING THEM, OSEA THAT AS I PAY AND THEM HAVE MY MONEY AND IT WAS NOT PRIORITY, ADEMAS TUBE TO INDICATE WHAT THE ORDER TO DRINK BECAUSE DO NOT LOOK, THINK IT BEFORE ORDERING SOMETHING HERE, AND AS IMPORTANT DATA THE WATER OF FRESAS HAVES TAVE TO VINAGRE
… moreJessica Clendenen
Amazing manager. Has a issue at another store had to call corp and still had a issue. She not only solves my issue but but it genuinely.. def recommend this location. 1000stars.. I believe her name was Julie(blonde hair/ super sweet. She gave me a business card but it got wet.
… moreDeJaVu BeenHereB4
New location. Super clean. The gentleman working on making the orders (for the walk-in customers only) was kind, pleasant & cleaned his work station between each person ordering ++++++. There were no dine-in customers there but the location is super new. Welcome to Carrollwood!
… moreBrett
Go to another chipotle. I should’ve listened to the reviews. Could’ve broke a tooth on the hardened rice, didn’t get beans because they were dried, guac was not up to standard and chips salted to heck. Now my stomach is hurting
… moreDaylin Brito Hernandez
I want to report an unsanitary incident I witnessed. The employee picked up vegetables that had fallen onto the counter and, along with the dirt and debris on the surface, placed them back into the food. This is unacceptable food‑handling practice and raises serious health concerns.
… more