Chipotle Mexican Grill

  4.0 – 1,383 reviews   • Mexican restaurant

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Chipotle Airport West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 33166

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chipotle.com

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Chipotle Mexican Grill Locations in Miami | Burritos, Fast Casual …

17 Chipotle Locations in Miami ; Chipotle Airport West · 7230 NW 36th St ; Chipotle MiMo · 5396 Biscayne Blvd ; Chipotle Lejeune Road Miami · 110 NW 42nd Ave …

Chipotle Mexican Grill in Miami, FL

About Chipotle Mexican Grill … Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and …

2235 SW 37th Ave – Miami, FL – Chipotle Mexican Grill in Miami, FL

Nearby Stores · Chipotle Mexican Grill. 2750 SW 27th Ter, Miami, FL, 33133. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 110 NW 42nd Ave, Miami, FL, 33126.

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Reviews

Logan Roy
This chipotle used to be great and the service used to be top notch but the last few months have been a disappointing experience . The staff has been rude and un kind leaving you feeling uncomfortable communicating with them, one person in particular whose name I think is Elena I think might be the worst one . She doesn’t follow what you ask her to put in the food and she rolls her eyes when you ask her a question . She just starts scooping whatever and isn’t paying attention , she acts like you are bothering her . On top of this the ice is never filled and it always seems like a chore for them to do anything there. This used to be my favorite location but I do not enjoying coming here anymore . On top of all of that I see a faux tip jar with a note next to the register which is something I’ve never seen at a chipotle saying “ we get treated like crap.”
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Erick Gaona Martínez
I come frequently. And there are almost always homeless people in the place, and there is no control. They allow them to be inside and on the chairs of the place, they smell bad the whole place smells unpleasant impossible to sit down to eat and feel that smell in the environment
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peter stepanek
I wanted to commend the crew working today for their outstanding professionalism and friendliness. Their accommodating nature created such a positive atmosphere that it inspired a chain of ‘pay it forward’ gestures among the customers. It’s a testament to the staff when their service elevates the entire dining experience into a community moment. Kudos to the team for their hard work and for being so lovely
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Norma Haddad
Busy place. Workers doing their best. Untidy. Lemonades finished at 3 pm. Had to ask. Tables messy. Manager/ owners should have staff to clean up the seating areas..
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Noemi Seuc
Thank you to all the staff there tonight and Luis the AM for fostering a great welcoming environment and representing what excellent customer service truly means even up to their last minutes closing their doors as i came at 10:40 and they close at 11:00. Thankful for a pleasurable experience!
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Luis Carrero
My wife ordered for pick up, thinking it was going to be convenient, But when I arrived, there were no to go orders worked on. Had I just ordered when I arrived, I would have gotten my food before.

When the employee finally started working on the to-go orders, she started speeding through them. I had a hunch she was working on my order. She had messed up one of the bowls, and then redid it. She continued to put ingredients without considering sufficient portions.

When the order name was called, of course it was mine. Before leaving i opened them to check. I had asked for extra black beans, but my bowl barely had any. I had to ask another employee to please add black beans as I had ordered extra. He was kind about it, while the girl didn’t acknowledge me or apologize. I looked at my wife’s bowl and the portions also looked questionable, but she wasn’t there with me. When I got home, I realized she served her brown rice and not white rice… so in reality, orders in a row were just incorrectly done, because she was trying to get people out quick.

To add to all this, something tasted off with the food. Almost like it had been out for a while. It tasted old. Not sure if the to go area was neglected for a while, or if they used old food.

What was suppose to be a convenient and quick food pick up on a rainy day, has been the worst chipotle experience I have ever had.
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Joshua Brooks
Lewis was awesome! Great service great attitude. Dining room could’ve used a little cleaning.
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Vincent Arceo
Chipotle doesn’t answer the phone and their website doesn’t let you place orders which is really bad business design. The inability to speak to a person on the phone is a crime and no business that replaces their workers with audio machines should be allowed to do so.

This was a 1 star review but once I got there, the ladies that were working there, while surprised at the big order of 20 bowls with sides that I brought them, they immediately strapped in and started putting the bowls together and made sure they were right and even made sure to get the special directions absolutely correct. They were quick on their feet and very adaptable and I can’t thank enough the actual people that were working today (10/31/2025) enough, they were AMAZING.

But the inability to place orders or speak to a person on the phone makes big orders like this an impossibility and suggests to me for the future that it’s best to bring your business elsewhere because it’s not worth the headache of being UNABLE to speak to A PERSON to have food ordered for big projects here. ESPECIALLY when big orders are often impromptu. Chipotle needs to let people answer the phone again and fix their website because it’s only making the customer experience worse and making the lives of their workers harder.
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Liam McBoyle
I contracted salmonella after eating chicken from this Chipotle. Food safety protocols were clearly not being followed on either the main service line or the mobile order line.

Despite staff wearing gloves, food appears to be undercooked, improperly stored, or left out far beyond safe limits. This is not a cosmetic issue — it is a serious health risk.

This is a high-volume location, and the failure to follow basic food-safety procedures is unacceptable and dangerous.

Avoid this location at all costs.
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Moses Moises
This place has gone down hill, ordered a steak bowl and the steak was really dry and chewy. The rice was so bland I couldn’t even finish it. Wouldn’t surprise me if they end up closing
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