Chipotle Mexican Grill

  3.7 – 1,663 reviews   • Fast food restaurant

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Chipotle South Miami is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 33143

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chipotle.com

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Chipotle Mexican Grill in South Miami, FL

6290 S Dixie Hwy South Miami, FL 33143 Near S Dixie Hwy & SW 63rd Ave. Across from South Miami Hospital.

Chipotle Mexican Grill Locations in South Miami

1 Chipotle Locations in South Miami. Chipotle South Miami. Open – Closes at 12:00 AM. 6290 S Dixie Hwy. All Chipotle Locations/; Florida/; South Miami. Contact …

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Reviews

Eric Dorval
I have NEVER in my life been in a restaurant where EVERY SINGLE TABLE was dirty. I work in the restaurant industry and this is SHAMEFUL. The owner and manager should be mortified and ashamed. This is not sanitary at all. And plus, the portions were SUPER cheap. Run away from this location, seriously.
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Jose R. Sosa
⭐️ 1-Star Review

I have been a regular customer at this Chipotle on US-1 for years, and unfortunately, the quality of the restaurant has declined significantly. The place was noticeably dirty, and the restroom was in unacceptable condition—no paper towels and overall very poorly maintained.

When ordering, there were barely any staff members available, and the attitude from the team was challenging. Several items prominently listed on the menu were not available. There were no napkins, and overall you can immediately tell the store has deteriorated considerably.

It’s disappointing to see this decline from such a large, publicly traded company. Based on my recent experience, I will not be considering returning to this location. Chipotle has lost a lot of value in terms of quality and customer experience.
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Zach Ruwitch
Absolutely ridiculous that they prioritize online orders over people who come into the restaurant. Told me that they were out of guac but had plenty for “online orders only.” When i asked if I could have some of that they refused and made me order separately online to be able to get some. Absolutely absurd. Priorities totally misaligned
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Nidhi Sura
They never have fajita veggies available, no matter what time of day.

Last time, we clearly asked them if they had it available and they said yes. My boyfriend started building his bowl, and the moment they reached fajita veggies, the container was empty. When we asked them to refill it, they said they didn’t have any – we found that odd. They said it would take them 20 mins to get them ready. We waited to get them but the 20 min wait was naturally a lot – they didn’t particularly add a lot of the veggies to the bowl after all this.

The staff is not very friendly. I needed help with redeeming a discount and a staff member literally made a dirty face and sighed and said “I can’t do this”, and then another staff member came and helped out.

The place is also always dirty. They don’t ever clean their tables. Food is good but mostly because chipotle always tastes good.
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Lorena Fong
I would not recommend this place. The service was terrible — the staff had an attitude and made the whole experience unpleasant. The restaurant itself is dirty and not well kept, which is already a red flag. The food was just as bad: the rice looked like paste and tasted just as unappetizing. Overall, it was a disappointing experience from start to finish.
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Juan Monroy
I’ve had enough, this is horrible! I paid for a bowl and they delivered half a bowl, they also completely forgot about 2 sides of the kids meal. 9 out of 10 times I order from this location they mess up the order, there’s always something missing and they put ingredients I didn’t ask for. There is no way this can happen that often as a mistake, they just don’t care.
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Carlos Padial
I recently visited this Chipotle location and was quite disappointed. The store appeared unclean, and I noticed questionable practices with food handling. Given the revenue this location likely generates, I believe there should be more investment in proper maintenance and cleanliness to ensure a better customer experience.
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sabs M
*Update: I went in again during lunch around 2:00 p.m. on 11/12 and the line was ridiculous. There was only one person working the line because the other had stepped away – not sure if it was for a break or something else. Then the woman with the little itty bitty face tattoo came back, taking her time while the line just grew longer. It’s clear no one there really cares about customer service. I think this may be my last time coming. Chipotle, please hire people who actually want to work and take pride in what they do!

*Update: I went in on Friday, 11/7, and to my surprise, the line was moving quickly and efficiently. It’s like someone stepped in to get things running smoother! There’s another Hispanic woman with tattoos who seems fairly new, and she was really nice – honestly, she feels like the only genuinely friendly one there. Unfortunately, everyone else still looks like they hate their job. But the goof is good, so I keep coming back but also in hopes it gets better.

Extremely disappointing customer service at this Chipotle.

The staff consistently come off as unfriendly and uninterested in helping customers. There’s a pattern here – they don’t acknowledge you until they feel like it, and the energy feels like they’d rather be anywhere else.

One example: a Black woman at the front had me standing there awkwardly while she looked directly at me and said nothing. Only after slowly putting on her gloves – at her own pace – did she finally say “hello,” like it was an inconvenience. And she’s not the only one with this attitude, just the one I’ve encountered most often.

Another time, a big Hispanic woman rushed me to order “uh-huh and what else?”, only to realize herself they didn’t have anymore white rice there. Like calm it down ma’am.

Extremely disappointing customer service at this Chipotle.
The staff consistently come off as unfriendly and uninterested in helping customers.

It honestly feels like this location hires anyone who’s simply willing to show up – regardless of whether they have a basic understanding of customer service or a good attitude. The general manager really needs to step in and get this place together, because right now, the staff’s energy and lack of professionalism are driving customers away.
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Kaleigh Beloyan
I visit this Chipotle regularly, but the experience is consistently ruined by the manager on duty, Alvin Grant. On numerous occasions he has loudly yelled profanities at the staff right in front of customers. Most recently, on Tuesday 12/2, there were over six of us in line watching this happen. I was so uncomfortable that I left without ordering anything for myself or my niece. It was as if I took her into a strip club or bar, not a Chipotle.

This is supposed to be a family friendly restaurant, and his behavior is absolutely disgusting. I have never witnessed such unprofessional conduct in any food establishment.

This isn’t a one time issue, it happens almost every time I’m here, but seems to be escalating since now he is cursing.The staff seems hardworking, but the environment he creates is disrespectful and unacceptable. I hope upper management addresses this immediately, because I genuinely like this location, but the manager’s repeated behavior needs serious attention. The atmosphere when he is not on shift is completely different.
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Hugo Stiglitz
Food was scarce, I came in at 4:10 PM, the girl behind the counter told me they just went through a shift change so there were toppings unavailable, No problem, I undertand. She was handling business like she was the owner, impressive speed and efficient, the only person in the line making the food and attending the register at the same time, a raise is well deserved. DO NOT show up around 4 PM
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