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Chipotle Altamonte Springs East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 760 E Altamonte Dr, Altamonte Springs, FL 32701
Phone: (407) 633-3342
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Altamonte Springs, FL
400 W State Road 436 Altamonte Springs, FL 32714 Near SR 436 & Lynchfield Ave. Next to Lazy Boy Furniture Gallery
Chipotle Mexican Grill in Altamonte Springs, FL
Nearby Stores · 103 State Road 436, Fern Park, FL, 32730 · 400 W State Road 436, Altamonte Springs, FL, 32714 · 860 W. Fl-434, Longwood, FL, 32750 · 2700 W …
Chipotle Mexican Grill Locations in Altamonte Springs
Chipotle Altamonte Springs East. Open – Closes at 11:00 PM. 760 E Altamonte Dr. All Chipotle Locations/; Florida/; Altamonte Springs. Contact Support · Careers …
Last Updates
Reviews
Luis Rivera
I am writing to report a very disappointing experience at one of your locations on March 7, 2026 around 7:40 PM.
I work about six minutes from this restaurant and order from this location at least twice a month, as I genuinely enjoy Chipotle. Unfortunately, I consistently run into the same issue when picking up my order—being told that vinaigrette is not available, even though it is an option within the app.
During my visit tonight, the employee working the Chipotlane/to-go area refused to provide vinaigrette and stated they were out. When I asked if I could cancel my order, vinaigrette suddenly became available. When it was handed to me, the employee threw it into the bag so forcefully that the container opened and spilled all over my food, ruining the meal.
I asked to speak with the manager, and the employee told me she was the manager, yet refused to provide her name.
This is not the first time I have experienced poor treatment from this individual. The repeated lack of professionalism, refusal to assist customers properly, and dismissive attitude are extremely frustrating—especially as a regular customer.
I am requesting that this situation be reviewed, and I would appreciate being contacted regarding a refund for my order, since the food was ruined due to the way the vinaigrette was handled.
I enjoy Chipotle and hope this matter can be addressed so future visits reflect the level of customer service your brand is known for.
Thank you for your time.
Luis Rivera
… moreI work about six minutes from this restaurant and order from this location at least twice a month, as I genuinely enjoy Chipotle. Unfortunately, I consistently run into the same issue when picking up my order—being told that vinaigrette is not available, even though it is an option within the app.
During my visit tonight, the employee working the Chipotlane/to-go area refused to provide vinaigrette and stated they were out. When I asked if I could cancel my order, vinaigrette suddenly became available. When it was handed to me, the employee threw it into the bag so forcefully that the container opened and spilled all over my food, ruining the meal.
I asked to speak with the manager, and the employee told me she was the manager, yet refused to provide her name.
This is not the first time I have experienced poor treatment from this individual. The repeated lack of professionalism, refusal to assist customers properly, and dismissive attitude are extremely frustrating—especially as a regular customer.
I am requesting that this situation be reviewed, and I would appreciate being contacted regarding a refund for my order, since the food was ruined due to the way the vinaigrette was handled.
I enjoy Chipotle and hope this matter can be addressed so future visits reflect the level of customer service your brand is known for.
Thank you for your time.
Luis Rivera
ashley courtney
⭐️☆☆☆☆ – Unprofessional Manager, Poorly Trained Staff, Made-Up “Rules”
I had one of the worst Chipotle experiences I’ve ever had at the location on 760 E Altamonte Dr, Altamonte Springs, FL 32701, entirely because of the manager on duty and untrained staff.
I go to Chipotle often and always order a chicken quesadilla in person. When I went in, there were maybe four people in line, so it was not busy. The employee I ordered from started making my quesadilla, but it came out completely wrong — floppy, barely toasted, and the cheese wasn’t even melted. I politely asked for it to be remade because it clearly wasn’t cooked properly.
That’s when the manager stepped in and immediately gave me an attitude, claiming that quesadillas are “online only.” I told him I’ve never heard of that before and that I order it in person all the time. There are no signs anywhere in the store stating quesadillas are online-only, and this has never been an issue at this location or any other Chipotle.
I even asked if they could just make it this one time since I wasn’t aware of this so-called rule, and I told him I was in no rush and they could take their time. He refused and said all of the staff was brand new and that he wanted to teach them “correct protocols.” While I understand training new staff, maybe he should also be teaching them basic customer service and how to make food correctly, because what they handed me was honestly inedible.
He then told me to just order it online instead — which made absolutely no sense. I was already standing in line, had already waited, and the food had already been made incorrectly. Why should I step out of line, pull out my phone, order the same thing, and wait again? He also said he wanted all staff “on the line,” essentially prioritizing other customers over me, even though I had waited the same amount of time.
Because of how rude and dismissive the manager was, I walked out and drove to the Chipotle in Casselberry, where I stood in line, ordered my chicken quesadilla on the line with no issues, and it was made perfectly and efficiently. No mention of it being online-only at all.
That alone proves this “policy” was either made up on the spot or being enforced incorrectly. The staff at the Altamonte location was unprofessional, poorly trained, and badly managed. Having an entire staff be brand new during a rush — and then taking that frustration out on customers — is unacceptable.
I will not be returning to this location, and I strongly recommend going to literally any other Chipotle if you want competent service and properly made food.
… moreI had one of the worst Chipotle experiences I’ve ever had at the location on 760 E Altamonte Dr, Altamonte Springs, FL 32701, entirely because of the manager on duty and untrained staff.
I go to Chipotle often and always order a chicken quesadilla in person. When I went in, there were maybe four people in line, so it was not busy. The employee I ordered from started making my quesadilla, but it came out completely wrong — floppy, barely toasted, and the cheese wasn’t even melted. I politely asked for it to be remade because it clearly wasn’t cooked properly.
That’s when the manager stepped in and immediately gave me an attitude, claiming that quesadillas are “online only.” I told him I’ve never heard of that before and that I order it in person all the time. There are no signs anywhere in the store stating quesadillas are online-only, and this has never been an issue at this location or any other Chipotle.
I even asked if they could just make it this one time since I wasn’t aware of this so-called rule, and I told him I was in no rush and they could take their time. He refused and said all of the staff was brand new and that he wanted to teach them “correct protocols.” While I understand training new staff, maybe he should also be teaching them basic customer service and how to make food correctly, because what they handed me was honestly inedible.
He then told me to just order it online instead — which made absolutely no sense. I was already standing in line, had already waited, and the food had already been made incorrectly. Why should I step out of line, pull out my phone, order the same thing, and wait again? He also said he wanted all staff “on the line,” essentially prioritizing other customers over me, even though I had waited the same amount of time.
Because of how rude and dismissive the manager was, I walked out and drove to the Chipotle in Casselberry, where I stood in line, ordered my chicken quesadilla on the line with no issues, and it was made perfectly and efficiently. No mention of it being online-only at all.
That alone proves this “policy” was either made up on the spot or being enforced incorrectly. The staff at the Altamonte location was unprofessional, poorly trained, and badly managed. Having an entire staff be brand new during a rush — and then taking that frustration out on customers — is unacceptable.
I will not be returning to this location, and I strongly recommend going to literally any other Chipotle if you want competent service and properly made food.
Vinay Pai
Just went to this nearly empty Chipotle around 5:30p and before ordering, I confirmed with a lady at the register that there is a BOGO deal and that it applies to a burrito bowl.
We got our meals and by the time we came to the register, it was a pink haired, nose pierced lady who denied the order stating that it only applies to burritos. Even after explaining what we saw on Google (not on the Chipotle app for some odd reason) and that I had confirmed before ordering, this apparent manager named Scarlett refused. We even told her we can just accept tortillas to claim it’s a burrito to make it easier for her to ring the charge up. It’s unbelievable. So, left our two orders behind for her to throw/waste. What a shame.
On my way out, I took a small stack of napkins sitting on a table and Scarlett came running and asked for them back. She said the paper towels are around the corner. This is the kind of service Chipotle stands for. They also have these false advertisements to lure people in and then deny them. This has happened before and I’m no longer going as this is probably the second or third time. I’m done. They will also run out of stuff like and not have the courtesy to inform people before they stane in line. Should be simple to just put a board and state the missing ingredients.
… moreWe got our meals and by the time we came to the register, it was a pink haired, nose pierced lady who denied the order stating that it only applies to burritos. Even after explaining what we saw on Google (not on the Chipotle app for some odd reason) and that I had confirmed before ordering, this apparent manager named Scarlett refused. We even told her we can just accept tortillas to claim it’s a burrito to make it easier for her to ring the charge up. It’s unbelievable. So, left our two orders behind for her to throw/waste. What a shame.
On my way out, I took a small stack of napkins sitting on a table and Scarlett came running and asked for them back. She said the paper towels are around the corner. This is the kind of service Chipotle stands for. They also have these false advertisements to lure people in and then deny them. This has happened before and I’m no longer going as this is probably the second or third time. I’m done. They will also run out of stuff like and not have the courtesy to inform people before they stane in line. Should be simple to just put a board and state the missing ingredients.
eric cole
Cali, Kris, aliahya, sugar packet, forveno they all do good and be the best at their job deserve raises best team food fresh everything clean. Gods energy and vibes best chipotle I had in years
… moreIasmim Martins
DONT ORDER ONLINE!
If I could give 0 stars for the way everything is prepared before delivery, I would.
I ordered a chicken bowl and they included things I never added to my order, and also forgot to add the extra tortilla that I ordered with it.
When I opened my chicken bowl, it looked like I had ordered a soup.
Seems like when you order online they just play with your food and put what they feel like, not what’s being requested and payed for. This is very disappointing.
I ended up throwing up and throwing it in the trash.
… moreIf I could give 0 stars for the way everything is prepared before delivery, I would.
I ordered a chicken bowl and they included things I never added to my order, and also forgot to add the extra tortilla that I ordered with it.
When I opened my chicken bowl, it looked like I had ordered a soup.
Seems like when you order online they just play with your food and put what they feel like, not what’s being requested and payed for. This is very disappointing.
I ended up throwing up and throwing it in the trash.
Nathalia Gonzales
First time at this location and I wish I could come here ALLLLL THE TIME!! Queen was phenomenal! Her customer service her character her energy the way she was such a great experience. I usually go to chipotles and I always tell my husband they are missing the smile the greet the vibes and entry they usually look mad behind the food. But NOT this time Queen was the besttttttt! I love her! I wish there was a Queen at all the chipotles. I thibk Queen should definitely train everyone at different locations on how to be pleasant and such a joy it just adds to the experience
… moreAlesia A
Came in around 10:15pm. Wanted two bowls, line guy told me he only had enough rice for one bowl. There was no brown rice and a small amount of white. So we split the scraps of white rice between the two bowls. The meat was almost gone as well. We just took what was there. They were also out of sauce “for the night”
We still kept the order but after we sat down to eat, wouldn’t take long at all, the food was cold!
I never understand that if you serve a majority of your orders with rice – how can you be out almost 45 minutes prior to closing. Are you all just not going to make anything with rice at all?
… moreWe still kept the order but after we sat down to eat, wouldn’t take long at all, the food was cold!
I never understand that if you serve a majority of your orders with rice – how can you be out almost 45 minutes prior to closing. Are you all just not going to make anything with rice at all?
Dana Lounders
Stopped by here this past weekend while antiquing with the wife. I usually have a regular burrito bowl with rice, chicken and cheese. The portion size was adequate for me; however, my wife had to ask for a little more rice on her burrito and was told they were just ensuring everything could fit in the end, but the burrito has seemed to decrease in size over the years. My wife got the barbacoa and this will be the last time she will order that specific meat, as for the past few times, at different locations, it tasted as if someone dropped a salt shaker in the meat. The place had very few clean tables, which was odd, as we arrived at 1 p.m. and the workers were just standing around jaw jacking.
… moreKatelyn Jones
I ALWAYS go to chipotle and it’s usually spot on …. Just not this location, if you order guacamole. It’s happened so many times to me at this location. The guacamole is always brown even when the location just opened for the day.
… moreAutumn Cruz
The last few times we have purchased food here the rice is just plain white rice. What happened to the lime cilantro rice? I like flavor with my food, thank you.
… more