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Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Monday | 10:45 AM–10 PM |
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Suffolk, VA
3090 Godwin Blvd Suffolk, VA 23434. place icon. Get Directions · (757) 861-9267 · Order Online · Order Catering · Delivery Details. Store Hours.
Chipotle Mexican Grill Locations in Suffolk | Burritos, Fast Casual …
Chipotle Suffolk. Open – Closes at 11:00 PM. 6216 College Dr · Chipotle Suffolk Godwin Boulevard. Open – Closes at 10:00 PM. 3090 Godwin Blvd.
Chipotle Mexican Grill in Suffolk, VA – Delivery
Browse all Chipotle Mexican Grill restaurants in the United States to enjoy … Chipotle Delivery. 6216 College Dr Suffolk, VA 23435. place icon. Get …
Last Updates
Reviews
Customer Service
This was my 2nd time at this chipotle location and my LAST time at this location. The first time I went (online order) they messed up my order, toppings were missing from the order. I tried to give them another chance but this was the last straw. I have worked in the food industry before so I understand how you can be busy and have a plethora of orders however customer service has been a lost art since 2020. I found a fly in my food!!! When I went back to the location and ask to speak to a manager the manager he said “ speaking “ which was extremely rude there was no Hello may I help you or anything, that is not how you greet a customer that has spent their hard working money!! I then asked him to come down to the register because I brought back my plate with the bug in the food and he proceeds to say since you have an online order you would have to do this online but I will do it this time. That took me a back because a literal BUG ( FLY ) was in my food, in a serious scenario like that you should want to do it regardless of policy. He then proceeds to say and I quote “ THE REASON A FLY WAS IN THE LETTUCE IS BECAUSE ITS FRESH “. A terrible & insensitive statement that’s invalidating my experience as a customer. At that point I was irritated because you are justifying a fly being in my food, which means the staff is NOT washing the lettuce thoroughly !! There is no justification for that!! You are trying to say “ oh well, eat the bug” & No one wants anything that is not edible in their food let alone a NASTY FLY. I would never go to this location again, the customer service was not good, the chicken is burnt and they really need to continue shaping the restaurant. I hope this is a learning experience for all. Remember when you are working in the service industry you have to know how to handle & deal with people. I would not recommend placing an online order or going inside this location. This was an online order and someone’s review below had a hair in their food and I had a bug in mine, so it’s giving a repetitive issue. Again, 0/10 would not recommend.
… morejasmine minter
It hasn’t even been a month yet that they have been open and my carne asada tacos I ordered via lane pick up came with day old meat that wasn’t even chewable…. and one taco with no meat at all. I want my refund or store credit then you will get one more chay and I will walk inside and watch them make my meal.
They also need to pay attention to lane pickup and not literally have us sitting there staring at our package until someone inside sees us.
… moreThey also need to pay attention to lane pickup and not literally have us sitting there staring at our package until someone inside sees us.
Emily Troch
The portions were EXTREMELY skimpy compared to every other chipotle I’ve been to and I get home and my kids quesadilla has barely any cheese and it isn’t even melted so I have to finish cooking his quesadilla before I can eat my meal. I’ll give them some slack since it’s the first day but this was very disappointing. & they didn’t take out the bay leaf
… moreCaleb Pittman
My wife ordered online here on Wednesday the day were they had that buy 1 get 1 free I know it’s early but one my wife ordered her pick up at like 7:30 and she didn’t get till 8:40 and too top it off when she finally got her food there’s hair all in her food like I mean all in it. It’s unacceptable man
… moreIzabela Pitts
I ordered my food for 5:10 and told my husband to go pick it up. He waited in the drive thru line for 50 min and no one came up to him, but they saw him there. That is UNACCEPTABLE. The food was ready the whole time but no one bothered to open the window to give him the food, that’s is absolutely ridiculous. Then after that long time of waiting he ended up getting it, he came come and the food was cold to a point where I said we are not eating this. We went back, I went inside and told the worker what happened and I said I want a refund or for them to make us fresh bowls. He didn’t know what to say so he told this women to come and so she asked ”what’s going on” and I told her, and I said I want you guys to make us fresh bowls this is unacceptable. She started being extremely rude and said “I don’t have to anything”. SHE WAS EXTREMELY RUDE. People like that should not work in customer service. We then had to wait in line to order again. I also said that we had 2 bags of chips and so they didn’t have any bags of chips in the front so they had to go more to the back to I guess put chips in the bags and at that point I did not trust them, I had a feeling they spit on the chips. We took out food, came home and threw the food out at that point because we lost appetite. People that work there are extremely rude, they don’t care about their customers. This place just opened up and already has such bad reviews etc… I will not be going back there. !!! STAY AWAY FROM THAT CHIPOTLE.
… moreOlivia Iaun
I placed a pickup order at 7pm for a 730 arrival time. I arrived at the drive thru at 720. It’s currently 9pm, I finally made it to the window, and they haven’t even started making it. The drive through line was not that long either so I’m assuming the people in line before me were experiencing similar issues. There is absolutely no one working pickup orders. They have been coming to the drive through window to do Tik Tok dances and socialize before walking away. No one has come back to the window in the fifteen minutes it has been since they realized they haven’t made my food yet. I came on opening day and it was a disaster then but I just chalked it up to the team trying to figure out a system. I will just be going to one of the other locations moving forward even though this one is walking distance from my home. I only gave this one star so I could type this, I would definitely give it zero if I could.
Update: I asked for a refund due to the wait, they said they never received my order, I proved that the order was sent, and they just gave me the food instead of the refund. Got home and there was hair in the burrito and my husband’s bowl was missing over half of the ingredients.
… moreUpdate: I asked for a refund due to the wait, they said they never received my order, I proved that the order was sent, and they just gave me the food instead of the refund. Got home and there was hair in the burrito and my husband’s bowl was missing over half of the ingredients.
Nai CaribQT
Ordered a half and half carne & chicken bowl last night via the digital pickup. They literally put all rice, guacamole not even a full scoop of black beans and not even close to a full portion of meat what so ever.
Never again. I’d rather make the drive to NORTH SUFFOLK. Than ever spend my money at this location knowing they are cheating you out of portions yet my meal was $24.xx
I normally check my food before I pull off from anywhere but I gave them the benefit of the doubt, nope you won’t get over on me again.
If you go here, DO NOT order via digital drive through pickup, go in and WATCH THEM make your food!
… moreNever again. I’d rather make the drive to NORTH SUFFOLK. Than ever spend my money at this location knowing they are cheating you out of portions yet my meal was $24.xx
I normally check my food before I pull off from anywhere but I gave them the benefit of the doubt, nope you won’t get over on me again.
If you go here, DO NOT order via digital drive through pickup, go in and WATCH THEM make your food!
Charlene Barnhart
For a new Chipotle the employees are killing it. The food is fresh and the staff are friendly. Great location! You can tell the transplants to Suffolk by the comments. Suffolk is developing very rapidly for a small town and this is not Virginia Beach. Give these places time to develop.
… moreNelle
Clearly, I should have read the reviews! ALL true…. I placed a mobile order for 6:00 pick up and arrived at 6:10, but my order was not ready. After waiting about 20 minutes, I was told my food was being “bagged.” I was later informed that I could get in line and reorder my meal? ….but they ran out of rice!
I finally received my food around 6:55 p.m…..disappointing to say the least. While the employees at the front were polite, the overall experience was poor and very disorganized. This location clearly needs more staffing and better training. It’s a hard NO for me.
… moreI finally received my food around 6:55 p.m…..disappointing to say the least. While the employees at the front were polite, the overall experience was poor and very disorganized. This location clearly needs more staffing and better training. It’s a hard NO for me.
Er-Jin Jang
I don’t think this place is managed very well. The food quality itself is in-line with all the other locations but man, they’re always out of ingredients and the lines get super long because of that. They also advertise they’re open till 11pm but when I dropped by at 10:20 last night, the doors were locked and they were cleaning up.
It’s been a few weeks since they opened so I figured management has enough data to anticipate how to prepare for each day but that seemingly isn’t the case. Every time I’ve visited I’ve been met with “oh we’re out of (ingredient)” with no plans for preparing more.
The population in DT Suffolk was quite excited about this new location but so far the experience has been disappointing.
… moreIt’s been a few weeks since they opened so I figured management has enough data to anticipate how to prepare for each day but that seemingly isn’t the case. Every time I’ve visited I’ve been met with “oh we’re out of (ingredient)” with no plans for preparing more.
The population in DT Suffolk was quite excited about this new location but so far the experience has been disappointing.