


Chipotle Lee Heights Shops is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–11 PM |
Address and Contact Information
Address: 4520 Cherry Hill Rd, Arlington, VA 22207
Phone: (571) 858-4160
Order and Reservations
Order: Order online
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Chipotle Mexican Grill, 3017 Clarendon Blvd, Arlington, VA 22201, US
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Reviews
When I reached the front of the line, the female employee helping me was unfriendly from the start. There was no meat left on the line, so I asked if carne asada or any other meat would be ready soon. Even though I could clearly see another employee cooking and moving meat behind her, she told me “no” to everything without checking. I even pointed toward the pickup-order station where they often keep extra ingredients, and she still said “no” without looking. I ended up settling for chicken simply because I didn’t have time to go elsewhere.
She barely filled my bowl, and things continued downhill. The cashier walked away to help the person behind me, leaving me standing there through her entire order while the original employee just wiped counters and chatted. When the cashier finally returned, he didn’t apologize and handled my food so roughly that he dented the tray before tossing it into a bag.
This was the worst service I’ve received at any Chipotle, and judging by other reviews, it seems like a recurring issue with the evening staff at this location. I really hope management steps in and makes improvements.
I went there on Sunday night around 7:30 and ordered three bowls and one burrito. The lady helping us was extremely rude from the start and had a bad attitude. When we asked for veggies, she said they didn’t have any left. I asked for just a little bit of hot sauce, and she dumped a full spoon of it on my bowl.
She looked at me with such anger, and the whole interaction felt very uncomfortable. The staff seemed irritated and unprofessional, and they didn’t have many ingredients available. Really disappointing experience — I won’t be going back.