pius dominguez
Chipotle in Edgewater,MD has fresh ingredients and food but our Chipotle is raising prices jacking up the costs and then skimping and cheaping out their customers with significantly less portions. My steak taco meat was the gristle part. Do Better Chipotle by your customers who spend their hard earned money and give you their business and their trust as a company. Update: i did get to calling 1800 Chipotle and the customer service did apologize and them help me and compensated us for the inconvenience and the trouble. Hopefully everyone else has a better experience.
… moreCecilia Hughes
My burrito bowl was missing 5 of the 9 ingredients I ordered to pick up. I can’t get a human on the phone to let them know, and the automated “Pepper” felt a free drink or side of quac was the appropriate compensation for a $16.60 burrito bowl! This isn’t the first time my order has been so poorly prepared that it’s not worth eating, so I’m leaving a review.
… moreBreanne Motl
With someone who struggles with food allergies, Chipotle is usually our safe option for my 1 year old. We like Chipotle for consistency. We are currently visiting from out of town and got our usual order, however today was not consistent. The fresh tomato salsa that is supposed to be mild was waaaay spicy. So disappointed.
… moreBrian Alejandro
I hope the Chipotle managers see this comment. The staff during lunchtime on Novenber 8 , 2025, was terrible. They gave me the wrong order. I ordered a chicken bowl and they gave me something else. They charged me $20 for the bowl, and I think a chicken bowl costs around $12 to $15. The food was old and burning hot because they overheated it, and everything was just awful. It’s a disappointment to go to a place like that. The food is delicious, but with such bad and disorganized staff…
… moreCheryl S
I love their food, but you have to order it in store and watch them make it. I just placed an online order that included guacamole (xtra charge for that) only to get home and find that they left it out. I double checked my order and it was definitely ordered and paid for. It’s not rocket science people! Do better.
… moreRobert Murray
Not big fan of this location…tables are always dirty trash overflows.. food never stays consistent and they dont care how much they spill on the floor at any of the stations.. they just work and never clean as they go….they seem to have staff and you will see some standing around and your like can’t you grab a broom or wipe down a table….sad but most people dont care as they want the food
… moreVictoria Cameron
Update 10/6
I’m really disappointed, and I shouldn’t be because it’s fast food, but I’m disappointed because they’ve done what many other restaurants have done: cut down on the amount of food you get without changing the price (at least at this location). What you see in the picture is what the portion used to be for regular toppings. But you can see on the sticker that I ordered extra of some of them. Why did I do that? Because when I ordered a couple days before this order I received about half of this as a regular order, which is half of what it normally is. What it comes down to is if you’re going to advertise bowls filled to the brim as a regular option, follow through on it. Don’t skimp.
This Chipotle is amazing. Good food, good service, and they’re always clean inside. Love the delivery option, too. We get their burrito bowls, and I usually order a second one for lunch the next day. It’s even better cold! My dad, who was a skeptic, now loves this place.
… moreLuiz S
Chipotle has going downhill lately. I ordered online and they made a mistake with on salad bowl where they forgot the lettuce. But the biggest problem for me has been the quantity of the protein portion. They started adding less and less with time. Now you have to “fish” the carnitas in your. Bowl. It is sad. I am giving up ordering from them.
… moreantonio Ortiz
Fresh ingredients, quick service and delicious food, always a good spot when I want something fast but still tasty.
Have to try the new Al pastor chicken here!!
… moreRobert Cardoni
The customer service I received today was OUTSTANDING! Jennifer, Brizzy, Monica, and Carla were awesome … the food was pretty outstanding too! The staff was checking everything for freshness just before i ordered … amazing experience … will return for sure
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