Chipotle Mexican Grill

  3.9 – 734 reviews   • Mexican restaurant

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Chipotle Bethesda is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 20814

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Order and Reservations

Order: Order online

chipotle.com

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Reviews

Christopher Jackson
I am so disappointed at this chipotle in Bethesda Sunday, March 1, 2026. I ate my normal burrito and then the next day I end up getting food poisoning which is not a good feeling at all.
Some workers do not change gloves properly like they should when they’re touching different foods cross contamination not cool at all so something’s gotta be better. It’s sad. I had to write this cause I love chipotle but some of the workers not changing the gloves properly using the same gloves to touch different part of the food , example touching chicken and then touching beef with the same gloves or touching cheese and touching rice. Those are just examples that’s I need y’all to do better the last time I went before it was fine but March 1 was horrible
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T
Disappointing experience at this Chipotle location!

Today, my friend and I visited this restaurant, but the service was subpar. The staff made several mistakes with our orders:

– My friend was charged for guacamole he didn’t order.
– I was given a half scoop of everything, making my burrito almost a kids’ meal size.
– I was charged for double meat despite asking for just a little extra (which is usually free).
– When we pointed out the mistakes the employees started started yelling at us.

To top it off, we didn’t receive our receipts and change, and when we went back to ask for them, the staff claimed they had already given them to us.

The mistakes and terrible customer service ruined our experience. We left feeling frustrated and disappointed. We hope Chipotle takes steps to improve the service and accuracy at this location, it is needed!
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Shawn Stofko
The place was filthy. They had six trash cans filled to the brim, never changed. There was food and water all over the floor. A total mess. Had to clean our own table. they had 10+ tables that were unusable. The manager is lazy.
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Jeandrys Magallanes
I’ve found a tiny stone in my Bowl that’s not normal.. the food ain’t bad but after that is most likely I won’t come back
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Tani Neptune
Don’t waste your time. I’ve eaten here about a dozen times, and this will be my last. I can only recall truly enjoying my meal once from this location. I always order the same thing: a brisket or chicken bowl. My bowl is consistently made sloppily—either something is too salty, or I’m served crumbs of meat. I could go on. I’ve even tried changing up what I put in my bowl to offset the salt, but it’s still too salty.

The taste and flavor I expect from Chipotle just aren’t there at this location (Bethesda). Don’t take my word for it—try it yourself and let me know what you think. As for me, I’ve spent my last dollar here. They get tons of foot traffic because of their location—conveniently by the metro and open until 11 PM for late-night diners—but it’s not worth it. Save yourself the disappointment and don’t waste your money here.
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Michael Williams
They start closing the store by 8:30 every day. No napkins, no spoons, no knives, no tabasco, no tea. When I order a side of chicken it’s been about 1 out of every 5 that isn’t even halfway full, and I have to call customer service. This is why Chipotle’s share price is nosediving.
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Mia B
This Location is normally busy, lines are usually long but they move fast. Food is always fresh with pretty good taste and generous portions. Customer service is great , staff are very patient and polite. Seating area always clean. No complaints…. Love me some Chipotle
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Disappointed Customer
I’ve been going to this Chipotle for years now with no issues. Suddenly the customer service became awful. Will not be going here again, which is a shame because the food is usually pretty good.
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Graham Kolakowski
Thanks for the burrito! Wonderful job wrapping it!

Food: …
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raja bilawal
I had a disappointing experience at Chipotle recently. I have been going to this chipotle for 3 years but not anymore. The women with glasses tried to charge me 17$ for a bowl. How come a chipotle bowl can cost 17$? I didn’t even get extra chicken or any other side.
All I ask her that please put a proper portion of corn and sour cream.

The Women with glasses seemed unprofessional.

What’s worse, the manager was incredibly unhelpful and seemed indifferent to addressing any issues. It’s a shame because I usually enjoy the food at Chipotle, but this experience left a sour taste in my mouth. I hope they can improve their customer service standards in the future.”
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