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Chipotle Thorndale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
Address and Contact Information
Address: 3203 Lincoln Hwy, Thorndale, PA 19372
Phone: (484) 364-2601
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Thorndale, PA
Chipotle Mexican Grill. 3203 E Lincoln Hwy East Thorndale, PA 19372. Near Lincoln Hwy & North Bailey Road. place icon. Get Directions · (484) 364-2601 · Order …
Chipotle Mexican Grill Locations in Thorndale | Burritos, Fast Casual …
1 Chipotle Locations in Thorndale. Chipotle Thorndale. Open – Closes at 10:00 PM. 3203 E Lincoln Hwy East. All Chipotle Locations/; Pennsylvania/; Thorndale.
Chipotle Mexican Grill, 3203 E Lincoln Hwy, Thorndale, PA 19372, US
Guests can customize their meals with a variety of options including burritos, tacos, and bowls, featuring proteins such as chicken, steak, barbacoa, and …
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Reviews
S Sims
Sadly, although the food was good the order took 30 minutes longer than the time promised. The manager at this particular chain did not help the experience. I was met with rudeness and disrespect. Eye rolls. Poor communication skills. Walked away while I was supposed to be given my full order because she was overwhelmed. More training needed. I will not be returning because I will not spend time and money to be on the receiving end of such disrespect. To already be waiting 30 minutes to then be disrespected, no thanks. I’ll drive to another location before returning to Thorndale.
… moreSavannah Bates
We ordered our food through the chipotle app and this is how it was delivered. It looks like it was half eaten, just so crazy to serve food this way especially with how expensive this is. The rest of the order was COMPLETELY wrong as well. We drove all the way down to the location to have this issue solved and when approached by an employee he stated “what did I do? we just had a shift change, it’s not our fault.” Thankfully, they remade our bowls but somehow it was wrong again (my husband ordered steak but got chicken instead). The customer service here is unaccountable. The employees need to be retrained and there should be a manager or something on every shift. I worked at Taco Bell for 7 years and never treated people this way or gave someone such ridiculous food.
… moreAlexandria Tabakelis
My husband and I went to chipotle in thorndale tonight with our two adult clients with autism. When we arrived there were no clean tables in the restaurant so we had to clear and move extra chairs to the side to accommodate us. We did it without complaint. The food unfortunately was not great. The brown rice was hard, so much I thought it was the steak being overcooked and tough but it was just the rice. Again we ate without complaint. At the end we noticed the trash cans were completely overfilled and spilling over, the client I work with noticed and let them know. At the end of our meal the staff just began addressing the trash however walked away with the trash bag not fully in the trash can to complain to the other staff about the soda spilled on the floor. Specifically to say “anyone with two eyes” could see this was not a trash can for sodas. The other trash was still piled up. So we decided to put all our trash on one tray neatly on the table since both trash cans were either out of commission or not fully set up. Again without complaint. While we were getting in our car I heard a woman staff yell across the parking lot to us “you could have told me you needed me to throw out your trash for you.” I walked back over to explain that we did let them know the trash was full and that we didn’t want to keep piling the trash higher so we simply put everything on the tray. Again she reiterated that we told them about the trash yes but not asked her to throw out our trash. It was totally uncalled for to confront us in the parking lot. Even the man I work with again who has autism and struggles to recognize social interactions said to me “well that was rude.” I usually skip this location and drive to the West Chester because it’s the best in the area but I figured I would give thorndale another chance. Clearly I was mistaken. The restaurant is always trashed, the workers are angry and annoyed and the food is never cooked right. The only regret I have is that I didn’t take pictures of the trash after she confronted me so I could post here.
… moreRosalind Edwards
Totally dispointed! Ordered on line. The order was not ready even after getting there 10 minutes later Had 3 entrees and neither order was done to chipotle standards (compared to other locations). Burrito bowls missing salsa and fajita veggies. Quesadillas only had meat and cheese. My carne was chewy. Who knows, maybe its better during the day I’m not going back
… moreRaj
Drove here 25 mins for a chipotle, thought it would be worth it. Very rushed service on an empty parking lot. Food was so bad, lettuce was black. Please avoid. I barely leave any 1 star review but this location needs to be fix & put customer service as their top priority especially, have a better hygiene. Very disappointing. Removing the chipotle app forever, will let my entire business team know to avoid this location at any cost.
… moreashley allyson (Ashley Gruszecki)
They were out of chips and there was no indication in the app. They also forgot my queso, napkins, and utensils even though all of this is on the receipt. They said I could request a refund for the chips. I also waited 10+ mins outside and honked and drove up to the window.. then when I went inside, they told me I should have driven up to the window. I did!!
Very frustrating experience. I get that things happen, but I wish they tried to make it right.
… moreVery frustrating experience. I get that things happen, but I wish they tried to make it right.
Ramesh D Foodie
This is a newly open place at Thorndale location near Aldi. I visited here to grab lunch. The place was a little crowded, nicely built, and spacious parking lot. There were a lot of customers on the line for lunch. The menu is a standard Chipotle menu, and I ordered burrito bowl vegetarian. The staff was friendly and they took the instructions clearly and gave a very good fresh quality Burrito bowl. The only downside is that they ran out of fork, and the restroom was not well maintained. I will definitely visit this location, and will I write more about it
… moreSatchel
Staff had the dining room locked when I got there at 5:50 to pickup my order and were forcing everyone to use the drive through. Defeats the purpose of mobile pickup if I am going to have to wait 40 minutes in the drive thru line while you slowly filled ordered. This location is a joke.
… moreAlex Buzby
Used to be good but went down hill. Waiting 45 minutes after being forced to order online, couldn’t cancel since I couldn’t go in then… when I finally get my food they start letting people inside. I just wanted to cancel and go somewhere else but couldn’t be my money back while I waited hungry for them
… moreLuis Orlando Ramos
This experience just blew my mind as a customer and a business manager myself as I can describe my recent visit as a good example of things you should NOT do or allow in terms of customer service
Starting from the dining area… disgustingly dirty specially the trash container inside overflowing tables chairs and benches dirty, I didnt mind cleaning my own table but again, this is staff responsibility to keep areas clean.
The cherry on the top here is that after we politely advised the staff that the trash was overflowing and there was literally no space to add more… we left our tray with everything organized on it on our table and as we were walking out of the restaurant, one of the associates had the audacity to call out my wife to tell her “you should’ve told me if you needed me to pick up your trash”. First for safety no employee should go out in a confrontational tone, I dont know this company’s policy take on this but I do know several companies are against this practice but also to the point, if they were on top of their housekeeping tasks, this wouldn’t happened in the first place. Definitely someone needs to reset expectations on this restaurant and take action.
… moreStarting from the dining area… disgustingly dirty specially the trash container inside overflowing tables chairs and benches dirty, I didnt mind cleaning my own table but again, this is staff responsibility to keep areas clean.
The cherry on the top here is that after we politely advised the staff that the trash was overflowing and there was literally no space to add more… we left our tray with everything organized on it on our table and as we were walking out of the restaurant, one of the associates had the audacity to call out my wife to tell her “you should’ve told me if you needed me to pick up your trash”. First for safety no employee should go out in a confrontational tone, I dont know this company’s policy take on this but I do know several companies are against this practice but also to the point, if they were on top of their housekeeping tasks, this wouldn’t happened in the first place. Definitely someone needs to reset expectations on this restaurant and take action.