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Chipotle Ithaca is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
Address and Contact Information
Address: 740 S Meadow St #100, Ithaca, NY 14850
Phone: (607) 272-0437
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Nyufly81
This is Chipotle has some issues. The food is good and I actually got a chance to talk to. It was either a general manager or regional manager that happened to be there and he was very nice and accommodating so I had a pleasant experience with him. I noticed that this particular location that I always see a lot of workers in the background, but there’s always only one person making orders. There should be at least two to three in order to get those lines through so people don’t have to wait as long. Also, I noticed that this location often isn’t very clean. Workers should be taking turns to make sure that the place stays clean when I want to sit down in there and I have to clean the table myself. Other than that, not terrible.
… moreOliver DiCarlo
Very sad to say, but this was one of the dirtiest Chipotles I’ve ever been to. First of all, the front door and glass looked like it had never been cleaned and was smeared with food and finger prints. The trash cans were all overflowing. The counter where the employees serve the food from had so much food spilled on it that when we got our bowls the food was all stuck to the bottom. Every table looked about as good as the front door, and we had to clean our chairs to avoid sitting on spilled rice and sauce. But the worst was the bathroom which had no toilet paper and stuff all over the floor.
We almost walked out but we were starving. I’m honestly surprised we didn’t get sick.
It’s a shame because we aren’t picky people and we love Chipotle. But we might be second guessing it from now on because of this experience.
I think management needs to step up their game.
… moreWe almost walked out but we were starving. I’m honestly surprised we didn’t get sick.
It’s a shame because we aren’t picky people and we love Chipotle. But we might be second guessing it from now on because of this experience.
I think management needs to step up their game.
Алексей Шевченко
I’m not sure why it has only 2,6 stars from 1510 reviews, but my experience was great. When I came there, there was a big line (it was Sunday), but it took only 10 minutes. The staff was fast, and the food was pretty nice. If they ran out of some product, they immediately replaced it with a fresh one. I got a bowl with many different food in it, and all was delicious, except chicken. Some pieces were literally burnt… But, tbf, most of them were normal. The place was a bit dirty, but the cleaner literally cleaned it up in front of us. If you don’t like to eat inside, you can eat outside – they have a terrace. Prices are good, but, tbf, it’s not a restaurant, more like fast food 🙂
… moreDi Ma
ordered delivery and everything was put out of order. rice on top, no chicken i ordered that i paid extra for because I asked for double. worst chipotle ever i feel so scammed rn. purely sauces and rice
… moreEthan Murley
Took me 10 minutes to start my order even though there was no line. Literally were out of half the ingredients 2.5 hours before closing. not to mention the single piece of chicken I got in my bowl. No problem with the workers, but I paid $11 for rice and chicken
… moreFezzik
Uber eats Chipotle made sure they do not put cheese on it due to having an allergy for it. Proceeded to get it delivered with cheese and the cheese was hidden underneath food and so now I am vomiting for an hour Thank you! Update. I’ve now ordered from there three or four more times and the only time it’s been correct is when I used the Chipotle app itself and created my name saying no dairy and even then there was still some things I had to pick out and it takes 4 hours roughly to get my food the worst place I’ve ever been to
… moreMegan Thayer
PLEASE read and listen to the reviewers. They aren’t wrong with how terrible this place is!
I ordered ahead on the app for a 1pm pickup. We arrived right at 1 to a relatively empty restaurant. There were a handful of people waiting on their online orders. If I could have cancelled my online order and just order the counter I would have done that ( Because there was no line).
I ended up getting my food at 1:40. Before leaving I checked my food. It was missing veggies, and was cold. I know the corn is usually cold, but the rice and meat were also cold to the touch. At first when I brought it to their attention they claimed it was sitting there for a long time, which wasn’t the case. The bowl was barely filled at all….not like what is expected from chipotle.
They did make me a new bowl, which was warm this time however they were out of veggies 🙁
They offered my a free fountain drink which I threw away because the coke had something wrong with it.
The chips were stale and the restaurant was a mess.
I would absolutely never come back to this location based on my experience of others.
… moreI ordered ahead on the app for a 1pm pickup. We arrived right at 1 to a relatively empty restaurant. There were a handful of people waiting on their online orders. If I could have cancelled my online order and just order the counter I would have done that ( Because there was no line).
I ended up getting my food at 1:40. Before leaving I checked my food. It was missing veggies, and was cold. I know the corn is usually cold, but the rice and meat were also cold to the touch. At first when I brought it to their attention they claimed it was sitting there for a long time, which wasn’t the case. The bowl was barely filled at all….not like what is expected from chipotle.
They did make me a new bowl, which was warm this time however they were out of veggies 🙁
They offered my a free fountain drink which I threw away because the coke had something wrong with it.
The chips were stale and the restaurant was a mess.
I would absolutely never come back to this location based on my experience of others.
Evan Ogata
I’ve spent decades around restaurants, including helping run a sandwich shop for most of my life, and I’ve also worked on the national and enterprise side of the business. So I tend to notice when a place gets the fundamentals right. Chipotle holds its own as a standard for fresh ingredients and fast, consistent execution. This Ithaca location is always busy, and for good reason: quick service, fresh food, clear options, and real support for different diets. That combination is harder to pull off than it looks, and they do it well.
… moreA. M.
Having experienced various Chipotle restaurants throughout downstate as well as Connecticut and New Jersey, I have a pretty good idea how a typical restaurant should be run….and this Chipotle Ithaca is a sad example of how NOT to run a franchise. The dining room was disgusting….none of the tables had been cleaned, the utentsil station was bare and the garbage collection receptacle was overflowing. I witnessed several employees just walk by, not interested in cleaning the dining room or taking care of the garbage. From a health department perspective, I wouldn’t be surprised if the kitchen area was just as dirty and unkempt. Will never come back because obviously the franchise owner is either clueless or doesn’t care.
… moreDominic Spaziani
Never had Chipotle before and I should have looked at reviews. I’m pretty disappointed.
I ordered 2 different salsa’s on my bowl and cilantro rice. Didn’t find any salsa, barely any rice. The queso was lukewarm at best. Looks like mashed potatoes. Girlfriend also ordered a bowl with no beans and they managed to give her a BED of beans and no rice.
Additionally, I wanted to order a burrito but the app said “unavailable”. Tell me why I walk into the store to pick up the order and I see the workers rolling burritos with plenty of tortillas in sight.
The tables look like they hadn’t been wiped down in hours and overall was a very unpleasant and disappointing experience. She shouldn’t have paid $40 for this. Unreal.
… moreI ordered 2 different salsa’s on my bowl and cilantro rice. Didn’t find any salsa, barely any rice. The queso was lukewarm at best. Looks like mashed potatoes. Girlfriend also ordered a bowl with no beans and they managed to give her a BED of beans and no rice.
Additionally, I wanted to order a burrito but the app said “unavailable”. Tell me why I walk into the store to pick up the order and I see the workers rolling burritos with plenty of tortillas in sight.
The tables look like they hadn’t been wiped down in hours and overall was a very unpleasant and disappointing experience. She shouldn’t have paid $40 for this. Unreal.