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Chipotle Deer Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 1831 Deer Park Ave, Deer Park, NY 11729
Phone: (631) 906-7033
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Deer Park, NY
Nearby Stores · Chipotle Mexican Grill. 1090 The Arches Cir, Deer Park, NY, 11729. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 660 Commack Rd, Commack, NY, …
Chipotle Mexican Grill Locations in Deer Park
Chipotle Deer Park. Open – Closes at 11:00 PM. 1831 Deer Park Ave. All Chipotle Locations/; New York/; Deer Park. Contact Support · Careers · Chipotle Goods …
Chipotle Mexican Grill in Deer Park, NY
1090 The Arches Cir Deer Park, NY 11729. place icon. Get Directions · (631) 586-0301 · Order Online. Store Hours. We’re Open NowCloses at 11:00 PM.
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Reviews
Mounaf S
Worst Chipotle Location on Long Island
Constant Long Waits & Poor Operations
Every time I come to this Chipotle location it’s always a hit or miss, but lately it’s mostly a miss. Honestly, I think this is the worst Chipotle location on Long Island right now. Every visit turns into a 10–15 minute wait just to place an order. Nothing is ever prepped or ready. Sometimes you literally have to watch them cook the chicken or make the rice while you’re standing in line, because the serving line is messy and empty.
Terrible Food Quality
The food quality is extremely inconsistent. The rice is always hard and sticking together, and there have been times where the chicken in my bowl was chewy and almost raw, like it wasn’t fully cooked. On my most recent visit, as you can see in the photo, there was a hard, whole avocado piece in my bowl. That should never happen if the food is being prepared properly.
Cleanliness Problems
The dining area is rarely clean, and the utensil and condiment station is almost always empty, which you can see in the photos. The line area itself constantly looks messy and unorganized.
Major Food Safety Concern
The most shocking thing I witnessed was a delivery truck driver using Chipotle ingredients to hold the door open. In the photo you can clearly see it was a bag of onions sitting on the floor acting as a doorstop. That is honestly disgusting and raises serious concerns about how ingredients are being handled.
Better Options Across the Street
Honestly, for crappy fake Mexican food this is BS. You can go to Guac Time or the newly opened Qdoba across the street. They give you more protein, bigger portions, and often for half the price, and the staff is much nicer. One positive thing about Guac Time is that they’re cheaper than both of them, constantly fresh, and they load your bowl with protein and toppings at no extra cost.
Staff & Management Issues
The staff here are mostly teenagers and college kids, and honestly I feel bad for them. They look overworked, tired, and miserable, like they don’t have enough support. It seems like this location needs serious help and training from Chipotle corporate, because right now it feels like a dumpster fire with annoyed customers waiting in line.
Final Thoughts
Between the long waits, poor food quality, messy prep line, cleanliness issues, and serious food safety concerns, this location is clearly poorly managed.
… moreConstant Long Waits & Poor Operations
Every time I come to this Chipotle location it’s always a hit or miss, but lately it’s mostly a miss. Honestly, I think this is the worst Chipotle location on Long Island right now. Every visit turns into a 10–15 minute wait just to place an order. Nothing is ever prepped or ready. Sometimes you literally have to watch them cook the chicken or make the rice while you’re standing in line, because the serving line is messy and empty.
Terrible Food Quality
The food quality is extremely inconsistent. The rice is always hard and sticking together, and there have been times where the chicken in my bowl was chewy and almost raw, like it wasn’t fully cooked. On my most recent visit, as you can see in the photo, there was a hard, whole avocado piece in my bowl. That should never happen if the food is being prepared properly.
Cleanliness Problems
The dining area is rarely clean, and the utensil and condiment station is almost always empty, which you can see in the photos. The line area itself constantly looks messy and unorganized.
Major Food Safety Concern
The most shocking thing I witnessed was a delivery truck driver using Chipotle ingredients to hold the door open. In the photo you can clearly see it was a bag of onions sitting on the floor acting as a doorstop. That is honestly disgusting and raises serious concerns about how ingredients are being handled.
Better Options Across the Street
Honestly, for crappy fake Mexican food this is BS. You can go to Guac Time or the newly opened Qdoba across the street. They give you more protein, bigger portions, and often for half the price, and the staff is much nicer. One positive thing about Guac Time is that they’re cheaper than both of them, constantly fresh, and they load your bowl with protein and toppings at no extra cost.
Staff & Management Issues
The staff here are mostly teenagers and college kids, and honestly I feel bad for them. They look overworked, tired, and miserable, like they don’t have enough support. It seems like this location needs serious help and training from Chipotle corporate, because right now it feels like a dumpster fire with annoyed customers waiting in line.
Final Thoughts
Between the long waits, poor food quality, messy prep line, cleanliness issues, and serious food safety concerns, this location is clearly poorly managed.
Greer Lori
ive been to hundreds of Chipotles over the past 15 years, and I can confidently say this one blows them all out of the water. Every single time I come here, the food is perfectly made, they never skimp!, and the staff is genuinely friendly and efficient. You can tell they take pride in what they do. the line moves fast, everything’s fresh, and they somehow make it taste even better than any other location.
As long as this team stays as consistent as they are now, I’ll never give my business to another Chipotle. This is hands-down the best Chipotle that’s ever served me!
… moreAs long as this team stays as consistent as they are now, I’ll never give my business to another Chipotle. This is hands-down the best Chipotle that’s ever served me!
Jim “Jim B” Berry
I stopped by during a weeknight, hoping for a quick dinner despite seeing the line stretch out the door. Having ordered from various Chipotle locations before, I was familiar with their setup but this visit proved particularly challenging.
Food 3/5 – Tried both a steak bowl and chicken bowl. The protein portions were reasonable, and the ingredients were fresh enough, but nothing stood out as exceptional. The steak was a bit chewy, while the chicken was adequately seasoned but unremarkable. No digestion issues.
Service 2/5 – The understaffing situation created a genuinely chaotic environment. The mobile order system was particularly problematic – orders piled up while the designated pickup shelf remained empty. Staff members juggled between in-person and mobile orders, creating confusion and delays. Despite setting a specific pickup time for our mobile order, it hadn’t been started when we arrived, and getting any staff attention proved challenging.
Ambiance 3/5 – The space offers a standard fast-casual setup with basic seating and minimal decor. The constant bustle and disorganization detracted from what could have been a pleasant dining environment.
Cleanliness 2/5 – The rushed service had clearly impacted cleanliness. counters weren’t being cleared regularly, with food debris piled up and smeared on the counter area. The overall appearance suggested maintenance was taking a backseat to managing the crowd.
Parking/Accessibility 2/5 – The unlit parking lot on an icy evening created unnecessary risk. The dark conditions made navigation treacherous, and better lighting is desperately needed for customer safety.
Value 2/5 – Considering the portion sizes and quality relative to the price point, the value proposition falls short. The meal was adequate but didn’t justify the cost, especially given the service issues.
Overall 2/5 – This location is struggling with fundamental operational issues. The combination of severe understaffing, disorganized mobile order system, and cleanliness concerns overshadowed the average food quality. While Chipotle can offer a reliable quick meal, this visit highlighted how poor execution can diminish even a proven concept.
I’ve added this location to my “do not return” list.
… moreFood 3/5 – Tried both a steak bowl and chicken bowl. The protein portions were reasonable, and the ingredients were fresh enough, but nothing stood out as exceptional. The steak was a bit chewy, while the chicken was adequately seasoned but unremarkable. No digestion issues.
Service 2/5 – The understaffing situation created a genuinely chaotic environment. The mobile order system was particularly problematic – orders piled up while the designated pickup shelf remained empty. Staff members juggled between in-person and mobile orders, creating confusion and delays. Despite setting a specific pickup time for our mobile order, it hadn’t been started when we arrived, and getting any staff attention proved challenging.
Ambiance 3/5 – The space offers a standard fast-casual setup with basic seating and minimal decor. The constant bustle and disorganization detracted from what could have been a pleasant dining environment.
Cleanliness 2/5 – The rushed service had clearly impacted cleanliness. counters weren’t being cleared regularly, with food debris piled up and smeared on the counter area. The overall appearance suggested maintenance was taking a backseat to managing the crowd.
Parking/Accessibility 2/5 – The unlit parking lot on an icy evening created unnecessary risk. The dark conditions made navigation treacherous, and better lighting is desperately needed for customer safety.
Value 2/5 – Considering the portion sizes and quality relative to the price point, the value proposition falls short. The meal was adequate but didn’t justify the cost, especially given the service issues.
Overall 2/5 – This location is struggling with fundamental operational issues. The combination of severe understaffing, disorganized mobile order system, and cleanliness concerns overshadowed the average food quality. While Chipotle can offer a reliable quick meal, this visit highlighted how poor execution can diminish even a proven concept.
I’ve added this location to my “do not return” list.
lexi altobello
Do you think that’s okay to serve to someone. Burrito was a complete mess, completely fell apart on me when I took one bite. The counter on their side with all the food was disgusting they were just dragging the bowls and burrito wrapping right in it. I get it’s a little busy but u can still wipe down in between. The staff was rude I asked for double meat in my bowl I ordered and she rolled her eyes at me and got an attitude. Definitely not going to this location anymore.
… moreJake Chillenhaal
Place is run like an absolute joke. I’m all for employees enjoying themselves on shift, but they go too far and just don’t care about anything. I went in there to pick up my food that I ordered on the app and instead of getting my food or at least looking for it they decided to make Jake from State farm jokes for fifteen minutes straight, then after more customers started coming thru then decided to look for my meal, proceeded to not have it, not apologize or anything and the manager on shift at the time only had to say “yeah the app has been acting up, deal with the chat not to get your refund and then I’ll serve you” at that point I just said screw it and left. If we hit that point before I wasted 15 minutes for them to joke around? It wouldn’t have been a problem, things happen but I’m not going to waste more time and money for a business that can’t even give a half assed apology at minimum after all that.
… moreTyler Small
This place is normal chipotle flavor. With bad customer service and extremely small portions. Got two protein bowls today. They weighed 3.4oz and 3.8oz including the container and lid so you know they skimped. I just stopped by because it is the closer chipotle but I’ll be taking the extra drive to Tanger outlets from now on. I always have this problem there.
… moreSargam Choudhury
As someone who used to work in the fast food industry, the lack of work ethic at this Chipotle is ridiculous. I ordered my food far ahead of time and got on the drive thru lane right when my food was ready. Tell me why I waited 20 minutes on the line with only one car in front of me, before I parked my car while in the drive thru lane, went inside, and had to ask someone inside to give my order that was already ready? There were three people working in the drive thru lane, how difficult could it possibly be to get 2 people through when they’ve already ordered ahead of time? Even when I walked inside, they looked like they couldn’t care less about people waiting for their food, not to mention it wasn’t busy at all – maybe 2 customers on line inside. If you don’t want to work then leave your job!!!! but don’t keep people waiting for what they paid for, for 20-30 minutes after it’s already ready. Ridiculous. I’d rather go to Qdoba across the street
… moreAlex Masciana
The food is excellent and obviously fresh. The restaurant is very clean and has ample seating but it is too metalic and lacks the atmosphere that would make staying in to eat there pleasing. The staff is very friendly and professional.
… moreL M
This Chipotle is a complete joke. I ordered almost an hour ahead, showed up exactly when I was supposed to, and they had already given my food to someone else. On top of that, they didn’t even have the ingredients I ordered. Their response? A shrug and “this is what we have left.” No apology, no effort; just trash service. Honestly, this location never has what you want and never gets it right. Save your money and go anywhere else – McDonald’s, Taco Bell, your own kitchen, literally all of them will treat you better than this place.
… moreSusan Smith
we just left this chipotle location and we are the least to say DISGUSTED by the behavior of the girl with the blue hair. Apparently she’s a manager according to the other reviews about her. Her attitude is so beyond unbelievable, being sarcastic and rolling her eyes like we’re below her or something. If yall don’t know how to treat customers or yall not having a good day then stay home. It’s not our fault you’re mad, like are we serious? The only reason we didn’t say anything was because there was no reason for additional conflict. Safe to say we will never come to this location again. Besides to say that every other time we went there it’s always something. Like that other time we went, they had us wait 10 minutes (with NO ONE in front of us) because they were changing shifts and they just done looked at us stand there, they went in the back put the music loud, started laughing and singing etc. and then they cane out to help us with attitude cause we broke they’re little party. DISGUSTING DISGUSTING behavior by a bunch of KIDS.
… more