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Chipotle Mineola is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Chipotle Mexican Grill in Mineola, NY
About Chipotle Mexican Grill. 528 Jericho Tpke Mineola, NY 11501. Chipotle is a fast-casual restaurant chain known for its customizable menu featuring …
Chipotle Mexican Grill in Mineola, NY
528 Jericho Tpke Mineola, NY 11501. place icon. Get Directions · (516) 294-0709 · Order Online. Store Hours. We’re Open NowCloses at 11:00 PM.
Chipotle Mexican Grill Locations in Mineola | Burritos, Fast Casual …
1 Chipotle Locations in Mineola. Chipotle Mineola. Open – Closes at 11:00 PM. 528 Jericho Tpke. All Chipotle Locations/; New York/; Mineola.
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W E
Very mixed experiences at this location.
Friday night dinner was amazing. The food was hot, fresh, and portions were generous. We were honestly impressed because not every location gets it right during rush hour, but they did.
We ordered pickup the next night and it was the opposite. Food was cold and portions were much smaller for the same price. It also looked like cleanup was starting early since it was close to closing.
My tip: come during regular dinner hours for the best experience. They do great then, but close-to-closing orders seem to be a hit or miss.
… moreFriday night dinner was amazing. The food was hot, fresh, and portions were generous. We were honestly impressed because not every location gets it right during rush hour, but they did.
We ordered pickup the next night and it was the opposite. Food was cold and portions were much smaller for the same price. It also looked like cleanup was starting early since it was close to closing.
My tip: come during regular dinner hours for the best experience. They do great then, but close-to-closing orders seem to be a hit or miss.
To Fu
service is hit-or-miss (high turnover like any fast food place). sometimes they’re really generous with portions; sometimes they rush you when there’s no one after you in line.
I get takeout so I’ve never had issues with them skimping on amounts. they’ll put more of something if you ask them to.
… moreI get takeout so I’ve never had issues with them skimping on amounts. they’ll put more of something if you ask them to.
Jon S
There’s a girl MANAGER in there with an apron today that quite possibly may be the nastiest person to serve you food. She threw my bowl at the register after she finished yelling NEXT after ever single ingredient. How does she stay hired there for so long with that attitude?
… moreJess
After an employee told me that Justin has been spoken to several times about his demeanor, I can’t believe he still has a job there. He is rude and condescending behind the register and behind the counselor when making your food. It was not a pleasant experience and never is when you have to interact with him. Thankfully, the manager on duty, Jimmy, was able to rectify the situation. I’m not sure how the general manager or district manager tolerate Poor customer service and behavior. I don’t think I’ll be back.
… moreHarry Ruiz
I’ve never seen a place to eat worsted than this NHP 530 Jericho Turnpike location on 2/29/24 9 PM. My 3 kids are Chipotle lovers. I’ve asked my 12 year old daughter what she wants to eat and she said chipotle. My wife, daughter and I entered and start ordering. I was first and asked for beef Barbacoa and there wasn’t enough and said no more, then I ordered chicken tacos and asked for lettuce and they said no more lettuce so reply I could wait for it their response was we don’t have any in the restaurant. Daughter then ordered and her surprise not enough sour cream and lettuce also. Wife turn and. At register my daughter ask for nacho chips and said no more. Wife and daughter ask for two fountain drinks and I ordered a Coke glass soda and they said we don’t have Coca Cola glass bottles and I chose there last sprite in the refrigerator. While I was paying my wife and daughter comes to the front and said there’s no more Coca Cola in the fountain machines and there’s no other sodas coming out. The lady said we are out of all fountain sodas. I replied why didn’t you say that before before charging us. I asked we could wait while eating to fill with the soda syrup she said there’s none in the store. I replied I can’t believe that’s there’s no lettuce, barbacoa, sour cream, fountain soda, and nacho chips in the restaurant. She rolls her eyes and says that’s what I said and the other seven other workers liked that response, while people in the kitchen are conversing and laughing about what ever they were talking about. I just sat down and noticed the garbage filled beyond the top and a mess around it. Then my daughter said there’s no more napkins so now I have to face the crew again. I’ve asked for napkins and they replied they’re in the napkin holder and replied none and they gave me five sheets of napkins and I asked for a few more the lady was nasty yells don’t give him anymore I told the lady please and still they didn’t budge. I reported the garbage and they shrugged their shoulders. My wife asked to speak to the manager and the lady that rolled her eyes, shrugged her shoulders, had rude replies said yes that’s me with an evil grin. We said what type of place you managing, she turn around and went to her crew. Never again stepping into 530 Jericho Turnpike Chipotle again. Now my daughter yesterday ask to go to get quesadilla and she actually said not Chipotle and ask for the new spot to go to initials T.D. Guess her brand loyalty has changed since what she witnessed.The manager of that location needs to get fired and that staff retrained. Whoever is interviewing those managers and staff members for that location has done a very poor job In selecting those employees that day at night.
… moreLeah L
I really do not like writing reviews like this but I’m extremely upset with my order !!
I order 3 tacos and I paid for guacamole and it was not included nor was the fresh tomatoes salsa!
The one preparing my meal must of been angry because they just threw inside the aluminum foil which was all sloppy!
And me being the nice person I am , I tipped on the app!
This is the second time they screw up with my order !
Never again! You won’t catch me ordering a third time . I’m deleting this app and never stepping again inside .
Chipotle do better, charging high prices and service is garbage!!!!!!!!
Adios !
… moreI order 3 tacos and I paid for guacamole and it was not included nor was the fresh tomatoes salsa!
The one preparing my meal must of been angry because they just threw inside the aluminum foil which was all sloppy!
And me being the nice person I am , I tipped on the app!
This is the second time they screw up with my order !
Never again! You won’t catch me ordering a third time . I’m deleting this app and never stepping again inside .
Chipotle do better, charging high prices and service is garbage!!!!!!!!
Adios !
Angeline
Wow.. disappointed I didn’t take a look at recent reviews before ordering here. Used to come here all the time without any issue, but was very disappointed with the mobile order I placed today. The portions were VERY small, and the guac container was not even completely filled. Will have to find myself a new location after this. Pictures speak for themselves
… moreHempstead Liquors
Title: Inconsistent Experience at Chipotle – Needs Improvement in Staff Training and Management
I’ve had varying experiences at this Chipotle location, with some visits being pleasant and others leaving much to be desired. The restaurant’s popularity among working professionals often results in overcrowding, which can be overwhelming. Unfortunately, this also leads to a lack of manners among some patrons, with frequent use of profanity, making it feel more like a school cafeteria than a restaurant.
My main concern, however, is the inconsistent service and lack of attention to detail among the staff. On multiple occasions, ingredients have been missed or forgotten if you don’t carefully monitor the preparation of your bowl. It’s essential for the staff to follow the protocol and double-check orders before serving.
While the location itself is nice and clean, it’s clear that this franchise needs to focus on training new workers and emphasizing the importance of customer service, attention to detail, and basic manners. The absence of visible management or supervisors during busy periods exacerbates the issues.
To improve, I recommend:
1. Enhanced staff training on customer service, ingredient preparation, and order accuracy.
2. Increased management presence during peak hours to oversee operations and address issues promptly.
3. Emphasis on maintaining a respectful and welcoming environment for all patrons.
Until then, I’ll remain cautious when visiting this location, hoping for a more consistent and pleasant experience.
… moreI’ve had varying experiences at this Chipotle location, with some visits being pleasant and others leaving much to be desired. The restaurant’s popularity among working professionals often results in overcrowding, which can be overwhelming. Unfortunately, this also leads to a lack of manners among some patrons, with frequent use of profanity, making it feel more like a school cafeteria than a restaurant.
My main concern, however, is the inconsistent service and lack of attention to detail among the staff. On multiple occasions, ingredients have been missed or forgotten if you don’t carefully monitor the preparation of your bowl. It’s essential for the staff to follow the protocol and double-check orders before serving.
While the location itself is nice and clean, it’s clear that this franchise needs to focus on training new workers and emphasizing the importance of customer service, attention to detail, and basic manners. The absence of visible management or supervisors during busy periods exacerbates the issues.
To improve, I recommend:
1. Enhanced staff training on customer service, ingredient preparation, and order accuracy.
2. Increased management presence during peak hours to oversee operations and address issues promptly.
3. Emphasis on maintaining a respectful and welcoming environment for all patrons.
Until then, I’ll remain cautious when visiting this location, hoping for a more consistent and pleasant experience.
Simran Kaur
Really disappointed with the service here. I ordered a bowl and the workers barely put food. When I asked for more they gave attitude and charged me for the basic amount allowed. Wont ever be coming back here again. If you want a bowl worth your money don’t come here.
… moreMuktesh A
This is the worst chipotle I’ve ever been too. They don’t follow the order at all. It always missing food and half empty. The workers need to be retrained. The portions are terrible. And if you order during dinner time, there’s never enough food. They literally gave me rice and beans, and lettuce. When I went back inside, and complained. They said they ran out of protein 3 hours before closing. And then said to put a complaint on the app. ABSOLUTE WORST. AVOID.
P.S. This isn’t one incident. This is multiple times and the closest to my location.
… moreP.S. This isn’t one incident. This is multiple times and the closest to my location.