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Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 281 Broadway, New York, NY 10007
Phone: (212) 385-3506
Website: https://www.chipotle.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Ert Kul
Ordered online for pick up walked couple of blocks to get my food then walked back to find my order is completely messed up. The food was missing items and replaced with things that was not requested. Employees was huffing and complaining of customers being inside the store and saying it under their breath and heard.
… moreSean Quirke
Good portions and fresh food. Service was good and they also keep the tables and trash clean. This is one of the better ones in NYC.
… moreApril Green
If the sign indicates you open at 10:45, staff should already be prepared and serving at that time. Customers expect quick service to return to their schedules, not to wait 10-15 minutes. While the staff was friendly, management should ensure the food is prepared by opening time. This isn’t an isolated issue; it’s the third time I’ve experienced this.
… moreBaijnath
Chipotle in Boston is a reliable spot if you’re looking for a quick, tasty, and filling meal. The burritos and bowls are fresh, with plenty of options to customize—whether you like extra guacamole, double protein, or just a simple veggie bowl. Ingredients are generally fresh, and the portion sizes are good for the price.
The service is usually fast, even during busy lunch hours, though sometimes the line can be long (especially around noon). The staff here is polite and keeps the place fairly clean. Seating can be limited, so it’s often easier to take your food to go.
Overall, it’s a great option for a casual meal, especially if you’re craving Mexican flavors in the heart of Boston.
… moreThe service is usually fast, even during busy lunch hours, though sometimes the line can be long (especially around noon). The staff here is polite and keeps the place fairly clean. Seating can be limited, so it’s often easier to take your food to go.
Overall, it’s a great option for a casual meal, especially if you’re craving Mexican flavors in the heart of Boston.
JACKIE
The food at the counter looked like it’s was food from yesterday. Looked dried up. The Hispanic guy and girl didn’t want to at work. The Hispanic guy started saying “ya valió madre” I understand Spanish so I understood that. My coworker went back to get more food he ask him if he was ok and he said he’s not that why we in there. That they don’t want to work and the snow. The female at the register had a nasty face talking with and attitude. We never coming back. Hospitality should’ve been warming do to the fact we city workers and we out here working doing snow removal.
… moreLee Bruce
One of the better chipotle location in lower manhattan. Had a issue where my order broke thru the bag half way down the block. I didn’t know what to do. New Yorker came to the rescues and said to take a picture and go back to get a replacement. I showed the staff the bag and picture of my food on the floor. The team there didn’t have a issue re making my order. Thank you victor and the young lady at the cashier much ❤️. This is one of the few location I would come back to. The other two location closer to my office and home have really bad management and service.
… moreChrissy N
I just purchased a burrito from the location at 404 broadway at around 7:30pm and the cashier at that location had the nerve to refuse to let me use the bathroom and said it wasn’t for customers. The kind gentleman and the other staff at this location let me use their bathroom. I showed them my bag with my burrito and told them the situation and they were beyond kind. I really appreciate them.
… moreN
Great food as always! Pick up takes longer on busy times as expected but don’t mind for the deliciousness!
… moreHannah
The woman by the cash register is absolutely rude and I couldn’t be more frustrated with her. I went in there around 5 and she has her phone on speaker and is so disrespectful.
… moreJoshua
Horrible atmosphere and rude inconsiderate staff. Do not go here.
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