Joanna Jusup
Gave me the smallest scoop of rice, meat, and corn. Hardly a line, but was in such a rush I couldn’t get a chance to ask for the correct amount. Only after the fact, she acknowledged that she barely gave me any rice and asked if i wanted more. Usually, I don’t have any issues, but this was a first for me. I didn’t believe it at first because normally I never had any issues, but my father weeks ago had ordered and had the same issue with the same worker.
… moreShari Gleissner
Great meal. Portions were good. Food looked fresh and work area’s that I could see were clean. I would come back again.
… moreSavagely Wicked
Ordered food on the app Got charged had to go around twice was told it was busy to come back paid for three items only got two including attitude from employees was shown the receipt which only showed two items got home checked the app and three items were ordered were paid for but only got two items. VERY DISAPPOINTED WITH THE SERVICE CODE R6Y-JA7 WOULD LIKE TO BE REIMBURSED FOR THE MISSING FOOD FROM TORRINGTON CHIPOTLE THERE WAS NOONE THERE WHEN WE GOT THERE RESTAURANT WAS EMPTY THIS IS NOT CUSTOMER SERVICE
… moreDonna Ketchin
Rice quite hard n dry.
Chicken over seasoned and dry.
Skimpy on sour cream n cheese.
Romaine was deep green bc it was frozen and limp.
… moreShareese King
I paid 17$ plus tip for this!! This is their Wholesome Bowl with Carne Asada. No fajita veggies, the smallest amount of guacamole, no fresh tomato salsa and it’s pretty cold. I’ve tried this location a few times, trying to give it a chance and after wasting my money yet again, I will not be returning. There’s a reason this location has a 2 star rating.
Update: I took a few bites. The meat is very dry and salty. They must have given me the bottom of the pot. Very annoyed I wasted my time and money, should have gone to McDonalds at least the food is hot there.
… moreS Zavs
Waited like a dope to be helped while two employees ahead of me were ordering. The ONE person ahead of them seemed as if she was intentionally trying to take her sweet time helping them. Not one employee out of the six in the front acknowledged me, even said ‘hello’. Was the longest & rudest experience at a Chipotle but judging by previous reviews would you expect anything less?!?
… moreJoel Colon
Friendly dirty staff. The place is always dirty. Feels like you have to almost fight to get a decent quantity of food especially when you ask for guac.
… moreShannon
ordered online and when I picked up the order it was missing the sofritas, which is the main part of the burrito. they didn’t mention this when I picked it up or say that they couldn’t fulfill the order, just gave it to me as is which ended up being just rice and lettuce. even the sticker receipt claimed there was sofritas in the order. when contacting the restaurant, they said they were out of it and to contact customer support online to get a refund. awful customer service, I’ve never heard of anything like this. why fulfill the order when you don’t even have the ingredients?
… moreChristopher Naviaux
Extremely Clean,Under staffed well managed. I’m happy with service given. Wonderful meals too. Brown rice pinto beans mild salsa greens chicken cheese recommended.
… moreChip Reid
Rave reviews for Torrington, Ct. Chipotle! They have great and ample food offerings, wonderful and respectful service, and I feel that they take good care of me.
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