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Chipotle Mansfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
Address and Contact Information
Address: 96 Storrs Rd Unit 3, Mansfield, CT 06226
Phone: (860) 931-7227
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Mansfield, CT
About Chipotle Mexican Grill. 96 Storrs Road Mansfield, CT 06226. Chipotle is a fast-casual restaurant chain known for its customizable menu featuring …
Chipotle Mexican Grill Locations in Mansfield | Burritos, Fast Casual …
1 Chipotle Locations in Mansfield. Chipotle Mansfield. Open – Closes at 11:00 PM. 96 Storrs Road. All Chipotle Locations/; Connecticut/; Mansfield.
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Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Last Updates
Reviews
Nick Krauze (Nick)
This was the worst Chipotle experience I have ever had. To start I walked in and the whole place is covered in water with water coming from the roof onto all the utensils. Then the lady tells us that they are out of half of the food that they offer, given it’s a 7:30pm on a Saturday. The food was bland and cold, The soda was flat, everything was a miss. They are understaffed and careless. The manager had zero care in the world. Genuinely the worst experience I’ve ever had, ruined my night.
… moreMike D
My first and last time going to Chipotle. It was the most unsanitary food establishment I’ve ever been to. The department of public health needs to visit this place… No forks, no salsa not a clean table in the place. Such a disappointment
… moreE B
I worked in food service for almost a decade and let me tell you, I have never seen such a train wreck of a restaurant.
The restaurant was absolutely trashed, but workers were just kind of milling about. They definitely had enough people to send someone to refill items or take out the trash, but they weren’t. They were out of several items on the line. Had no chicken. Only a little bit of steak and carnitas left (like literally getting the scraps out of the pans to complete orders), only one sauce, and no veggies. The employees were like zombies and borderline rude. They were acting like it was an inconvenience to speak to us like: Just said “just so you know, we don’t have this and we don’t have any of that either”. Cashier was just standing around and waiting to cash people out when she could have been honestly doing both the line and cashing out. No “thank you”s or anything. Never gave me my receipt.
The drink station was out of most of their lemonade/tea drinks. They were running out of silverware. Trash was overflowing everywhere, the floors and tables were trashed.
I’ve worked during rushes and busy times but as someone who used to manage a restaurant, I always always always made sure I sent someone out to the lobby to get it clean and tidied up. And if we were out of something? I made it up to the customer somehow and apologized for it. The staff here could care less. The pans on the line had like dried up pieces of steak or veggies in them. Just looked like no one was communicating/managing the situation.
Need some management/staff re-training here.
… moreThe restaurant was absolutely trashed, but workers were just kind of milling about. They definitely had enough people to send someone to refill items or take out the trash, but they weren’t. They were out of several items on the line. Had no chicken. Only a little bit of steak and carnitas left (like literally getting the scraps out of the pans to complete orders), only one sauce, and no veggies. The employees were like zombies and borderline rude. They were acting like it was an inconvenience to speak to us like: Just said “just so you know, we don’t have this and we don’t have any of that either”. Cashier was just standing around and waiting to cash people out when she could have been honestly doing both the line and cashing out. No “thank you”s or anything. Never gave me my receipt.
The drink station was out of most of their lemonade/tea drinks. They were running out of silverware. Trash was overflowing everywhere, the floors and tables were trashed.
I’ve worked during rushes and busy times but as someone who used to manage a restaurant, I always always always made sure I sent someone out to the lobby to get it clean and tidied up. And if we were out of something? I made it up to the customer somehow and apologized for it. The staff here could care less. The pans on the line had like dried up pieces of steak or veggies in them. Just looked like no one was communicating/managing the situation.
Need some management/staff re-training here.
julia antoinette
I have ordered from this location multiple times and they have messed up my order almost every time. They give small portions of meat with mostly fatty pieces and the sides are bland. This itself is bad but what’s prompting me to write this review is my most recent food delivery. I opened the order and i kid you not they gave me NO sides at all. No apology, nothing just the cold quesadilla and fork to eat my non existent sides. Do yourself a favor and don’t go here.
… moreRick Smith
This was a BIG disappointment. They were out of 3 of the 5 meats. The burrito my wife ordered had to be made over 3 times because they couldn’t make it right and the 3rd one was bad but she was tired of them messing it up. We ordered chips and queso and they were out of chips!!! All of the tables were dirty. And there was no water or ice. It was terrible.
… moreEmma Lamberrt
Unfortunately this chipotle is by far the worst location I have visited. Living locally, we were excited our area was gaining a chipotle. The first few visits were okay but things took a bad turn the last few visits. We have had 3 full meals missing from 3 separate orders over the last few weeks. I’ve tried calling multiple times and received a coupon that didn’t work from a representative.
Tonight was my last straw when I made an online order ahead of time and made sure to triple check my food order and there was an entire meal (3 meal order) missing and missing toppings on another of the 2 meals. I got back in line to be told that the missing meal was in a second bag. Looking at the original bag it said “bag 1 of 1.” All 3 meals fit in 1 bag with room to spare. It’s clear now after multiple times of missing meals something else is going on here.
In contrast I recently traveled to Denver CO and had chipotle while visiting and the restaurant was clean, orderly and the food orders were correct. Mistakes happen but this embarrassing.
… moreTonight was my last straw when I made an online order ahead of time and made sure to triple check my food order and there was an entire meal (3 meal order) missing and missing toppings on another of the 2 meals. I got back in line to be told that the missing meal was in a second bag. Looking at the original bag it said “bag 1 of 1.” All 3 meals fit in 1 bag with room to spare. It’s clear now after multiple times of missing meals something else is going on here.
In contrast I recently traveled to Denver CO and had chipotle while visiting and the restaurant was clean, orderly and the food orders were correct. Mistakes happen but this embarrassing.
Will Redgate
I have never left a review before in my life but I had to for this one. This was the worst Chipotle experience I have ever had. To start I walked in and the whole place is covered in water with water coming from the roof onto all the utensils. Then the lady tells us that they are out of half of the food that they offer, given it’s a 7:30pm on a Saturday. The food wasn’t good at all, The soda was flat, everything sucked. They are understaffed and careless. The manager had zero care in the world. Genuinely the worst experience I’ve ever had, ruined my night. Manager asked me if wanted a job after I told her that they should probably shut the place down. This place needs to figure it out asap.
… moreChristobelle Payne
Second delivery order in a row that was first incomplete and second was not what I ordered. Paid $4.50 got a soda I never got. The frustrating part is that you cannot track a person at the restaurant when you call to get your problem resolved. This is the worst Chipotle restaurant that I have ever dealt with.
… moreBrad Blanchard
Never again! The staff were beyond rude! After waiting 30 minutes for our mobile pickup, we checked, and were missing a full meal, out of 4 entrees. When I told the girl, I got nothing but attitude. So I got one back. I said I just want my order corrected. Then a male staff member came up acting tough, “Whats the problem?” I said the problem is, we’ve been waiting 35 minutes and still dont have our food! He asked if I wanted to place another order. WHAT?! NO! I want what I already paid for! After another 3 or 4 minutes of attitudes, he finally told me to pull around and he’ll fix it…. Without even asking what needed to be fixed. Really? They then closed the window, and locked it. We waited, (no joke) another 25 minutes while people behind us were getting mad. Girl finally opened the window and said “Were going to deny you service, because you made one of my staff uncomfortable.” Umm. What??? Only other person I dealt with was Mr tough guy. Did I hurt his feelings? ♂️ Wow! So I said fine. Then give me my money back. She declined. Ok, then give me my food… She declined. I asked for a manager. She replied “See my collar? I AM the manager!” Oh my gosh! I am SO sorry! I must have missed the collar, all powerful one! Please do not spite me! This store is nothing but overly privileged teenagers that think the world owes them. Made him uncomfortable ♂️ Welcome to adulthood! DO YOUR JOBS! And be thankful you even have a job!
So if you happen to decide to go here, remember. Talk very quietly. No sudden movements. Never raise your voice, or question their authority. You may inadvertently hurt one of their feelings, and you will not get your messed up order. Oh. And by the way. This was their last chance. After the past 7 or 8 times they messed up my order, I’ve given them plenty of chances to get better. At this point, I believe they just don’t care, and neither do the higher ups.
Now on to what they did put in the bag…. ♂️ The “Sides” were inside the quesadillas. I mean. Like, all the sides. Mine actually had peppers in it. Rice, beans, everything. And the proteins were ALL burnt. One quesadilla had nothing in it at all. Pictures incoming.
… moreSo if you happen to decide to go here, remember. Talk very quietly. No sudden movements. Never raise your voice, or question their authority. You may inadvertently hurt one of their feelings, and you will not get your messed up order. Oh. And by the way. This was their last chance. After the past 7 or 8 times they messed up my order, I’ve given them plenty of chances to get better. At this point, I believe they just don’t care, and neither do the higher ups.
Now on to what they did put in the bag…. ♂️ The “Sides” were inside the quesadillas. I mean. Like, all the sides. Mine actually had peppers in it. Rice, beans, everything. And the proteins were ALL burnt. One quesadilla had nothing in it at all. Pictures incoming.
Coco M
This Chipotle has ALWAYS been terrible. The employees here might be the worst I’ve ever encountered—beyond rude. The moment I walked in, they told me there was no rice left. On a Sunday night. At Chipotle.I asked when it would be ready, and the answer kept changing from “5 minutes” to “45 minutes.” Seriously? Then they said they “prioritize online orders,” while laughing about it and walking away. Completely unprofessional. I’ve also waited over 30 minutes in the drive-thru here before. This place is consistently disorganized, dismissive, and doesn’t care about customers at all. Worst Chipotle I’ve ever been to. Definitely won’t be back—it’s not worth it. Do yourself a favor and don’t go here. They suck!
… more