

Chipotle Corbins Corner is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
Address and Contact Information
Address: 1457 New Britain Ave, West Hartford, CT 06110
Phone: (860) 521-0479
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in West Hartford, CT
Chipotle Mexican Grill in West Hartford, CT
3 Chipotle Locations in West Hartford
Last Updates
Reviews
What makes this even worse is the owner’s complete lack of accountability. Look at the negative reviews—people have been complaining about the SAME issues for months, and all the owner ever does is post a canned response with a link to file a complaint. That is not taking responsibility. That is laziness and avoidance. Customers deserve an apology, real changes, and proof that management cares. Clearly, they don’t.
I’ve already reached out to corporate about this location because it’s obvious the owner has no intention of fixing the problems. Chipotle corporate needs to seriously reconsider who they allow to run this location. If you care about cleanliness, service, or basic respect as a customer, avoid this Chipotle.
On top of that, after we finally finished ordering, they refused to accept a $50 bill. I was lucky I had my credit card with me at that moment; otherwise, I would have had to leave the food behind after all that trouble. I can’t imagine how much food gets wasted every day if other customers end up in the same situation.
This is extremely poor management and terrible customer service. As a business owner myself, I genuinely feel bad for the owner because the staff is ruining the business. I wish I could give zero stars. We will not be returning to this location.
After a horrible experience at a sit down restaurant and ultimately leaving without having dinner I visited the Southington, CT Chipotle to get a meal to go (Chicken Bowl). I then drive back home 6.8 miles, got inside, sat at the dining table and went to eat my meal. First bite and found the chicken was burned; it even smelled burned.
Tried calling the West Hartford (Corbin’s Corner) location to see if they would remake it so I didn’t waste a trip but couldn’t get anyone on the phone so just decide to take a chance and drive down; figured since all Chipotle locations are corporate owned that they would just remake it and all would be good.
Well…. Got to the Corbin’s Corner location 2.6 miles from my house and asked if they could remake it. The employee grabbed the shift lead / manager (not sure what her title was). She said they couldn’t because I didn’t order from their store and that it wasn’t an online order pickup. Flabbergasted I stated that they are all corporate owned so why is it an issue? Chipotle as a company has my money and the store isn’t franchised so made no sense. The employees even confirmed the store is corporate owned and the girl I was speaking with even confirmed (in shock) that the food was burned and smelled burned. She contacted her AP (I believe she called it) and they said they couldn’t not remake it. Needless to say I wasn’t happy and was very confused. The girl then said she could remake it if I wanted to pay for it or I could leave her a $10 tip and she’d override the food at the register…. YES she would remake my food if I have her a $10 tip but wouldn’t remake it if I didn’t… Basically was bribed / extorted.
I reached out to Chipotle customer support and requested a callback from a corporate employee. I was told in the email as you can see that if a manager decided to call me they would… Well excuse me…. Guess Chipotle is doing so great they could care less about any customer services issue.
I won’t be returning.