Oscar Diaz
The food was good until there was plastic in my food they need to do a better job starting by keeping the saran wrap out of the food.
… moreA M
We always enjoy Chipotle for an affordable meal of great food with big portions – you know what to expect. We grabbed lunch to go. After 1 order of steak, they told us that they ran out of steak – at 11:45am on a Saturday and the place was empty – really? And no, it will be 5-10 minutes, just a we ran out of steak. While checking out, I asked the cashier to redeem my points and she misunderstood and just entered my account to obtain points. Food was good as always but staff left something to be desired. The bathroom required a code to enter but they shared when asked. We parked in the back and the backdoor is locked from the inside so you can exit but not enter.
… moreSunshine
I went in For dinner last night 12/13 around 815pm, there was a bit of a wait but it was understandable because there was a deal going on (Buy a burrito and get an entree free). Although it was busy the gentleman on the line was very patient, quick getting peoples orders done, helpful to his other coworkers, made sure the line was clean and he was super nice (He deff deserves a raise).The food was a little bland as if the cook wasn’t seasoning the rice which is why I couldn’t give this location 5 stars but over all the potions and hospitality was very good. Thank you
… morelatasia lewi
First they didn’t have anything in stock not a fork spoon or cup holder. The tables? Dirty .. trash everywhere!!! The staff looked miserable no greeting whatever. I went in line to order my food I see all the workers being rude to all the customers giving them a hard if we wanted extra items( I asked for their name and they refused to tell me) Not everyone is penny pinching we come for the good food and clean establishment $20-30$ is nothing so it’s offensive for the workers to act if so it’s such a big deal to receive the extra items that us customers want to pay for. My son who is 7 months, my bestfriend and I went to go enjoy lunch and employee understand my order in English.. cool.. it was time to check out and she’s speaking Spanish discussing an order which I’m paying for… I say “ excuse me can I know what you guys are saying about my order?) Some plus size lady with a braided ponytail goes ballistic saying I’m racist and the worker doesn’t know English . However if she doesn’t know English how can she understand the order I told her?? ( in English by the way) Anyway the so called manager a dark skin women with lashes an a septum piercing were very belligerent to me , threw away my order and told us to leave. All because I wanted to know what I was being charged and discussed about my order? Despicable!!!!!!! In front of my new born child they shouted I was racist when they could of just politely translated ! As a paying customer I have the right to know , instead of the so called manager who didn’t even appear to be one , defusing the situation she escalated everything. You can tell the workers all had attitudes, all the food was burnt , no one was smiling , it was quiet. I plan on emailing the district manager I couldn’t believe the service i experienced. Apart of me just cooks at home now because customer service these days suck!!!! I went there Saturday afternoon around 12-30ish . So whatever shift was on that day was horrible!!
… moreJudSt
I usually enjoy eating from here (Farmington Ave) but tonight was horrible. The female server was very unpleasant and acted as if she didn’t want to be there. I ordered a bowl and a burrito, the rice in the bowl was uncooked, hard grains and inedible. I had to separate the rice and throw it out. The burrito had no rice thank God. The decent thing about tonight was the cashier was very nice. . WASTE OF MONEY!!!!!!!
… moreamber grace
One of the most frustrating Chipotle experiences I’ve had. The employee couldn’t let his ego go and argued with me for several minutes insisting that regular quesadillas don’t come with sides and that only kids’ quesadillas do—despite this being clearly shown on the Chipotle app. Even after a coworker confirmed I was right and the manager said the same, he responded with “that’s news to me” and still hesitated to give me the sides like the white rice was coming out of his own pocket.
On top of that, the guacamole was brown, the white rice was cold, and I was incorrectly charged for guac even though a veggie quesadilla includes it. Between the poor food quality and the lack of basic menu knowledge, this location seriously needs better training.
… moreKelina Jade
This chipotle sucks. Literally alway out of everything the employees are rude and miserable people. I’ve order Uber Eats from here twice and never again cause they never get it right. Rather go anywhere but this chipotle. I mean seriously how are you always out of lettuce. Also how hard is it to assemble a bowl. The store its self is dirty. This location should just be closed down. There’s better locations within a reasonable driving distance.
… moreMakayla Winegar
My friends and I went to this chipotle and my friend had a free entree and was having issues at the checkout with the worker, they were both confused but ended up figuring it out. We start to walk out and stop at the bathroom but then we hear the same worker talking shit about us and the situation and yelling at us “do you need something” and when I asked why she was being rude she responds “because I can” when I confronted her about it and continued to yell and have an attitude about it in front of her manager who also did nothing about it. Not professional especially being a grown women working at a chipotle and yelling at college kids
… moreMargaret Hagins
12/22/25
The young lady that was preparing my food was moving so fast she wasn’t giving me a chance to tell her what I want she did not know the product that was on the menu that I was ordering from. The young lady that was at the cash register was being rude to the lady in front of me and she was moving so fast and being so impatient no customer skills at all!
… moreTrisha Pitter
I ordered through Uber eats a bowl with steak. When I received the order there was NO STEAK. when I reached out to Uber eats they only refunded me for the missing steak ingredient and not my entire meal! This is no fault of Uber Eats but of Chipotle’s. How can you forget the main protein????? And I tried to call Chipotle and found out no one answers the phone. I wasted my money, time, and was insulted by Uber Eats refund. Do better Chipotle!
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