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Chipotle Central Square_Cambridge is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 598 Massachusetts Ave, Cambridge, MA 02139
Phone: (857) 500-4066
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Cambridge, MA
598 Massachusetts Ave Cambridge, MA 02139 Near Massachusetts Ave & Essex St. Central Square T Station; Next to Sleepy’s Mattress
Chipotle Mexican Grill in Cambridge, MA
227 Alewife Brook Pkwy Cambridge, MA 02138 Near Alewife Brook Pkwy & Concord Ave. Across from Fresh Pond Mall
Chipotle Mexican Grill Locations in Cambridge | Burritos, Fast …
Chipotle Kendall Square MIT · 255 Main St ; Chipotle Fresh Pond · 227 Alewife Brook Pkwy ; Chipotle Central Square_Cambridge · 598 Massachusetts Ave.
Last Updates
Reviews
Parth Patel
I usually never write reviews, but my experience at this Chipotle on December 3rd around 6:45 PM was so bad that I feel I have to share it. I’ve been to this location many times and the staff is normally friendly and welcoming, but this time it was completely the opposite.
The server (a thin, fair-skinned male) was serving only 1/4 of a normal scoop of corn, tomatoes, and fajitas. Normally, Chipotle gives a full, decent scoop, so this was surprising. When I politely asked for extra corn and tomatoes, he gave me a very rude expression. When I asked again, he said, “I’m supposed to give only this much,” in a very disrespectful tone. That is not how customers should be spoken to.
I also requested red hot sauce on the side, but he ignored me and started taking the next customer’s order. I had to remind the cashier myself. Even then, he threw the hot sauce toward the cashier while giving me a very unpleasant look. When I asked for one more extra hot sauce, he said something in another language— I couldn’t understand the words, but his attitude made the message very clear.
I don’t mind paying extra for toppings or sides, but the way I was treated was unacceptable. On top of that, they mislabeled the bowls, switching the veggie bowl and chicken bowl, and the quantity in the bowl was nowhere near the usual Chipotle standard.
This was honestly one of the worst customer service experiences I’ve had at any Chipotle. I hope management addresses this, because I would never want to experience this kind of treatment again.
If there was an option to select 0 star i would have gone for that.
… moreThe server (a thin, fair-skinned male) was serving only 1/4 of a normal scoop of corn, tomatoes, and fajitas. Normally, Chipotle gives a full, decent scoop, so this was surprising. When I politely asked for extra corn and tomatoes, he gave me a very rude expression. When I asked again, he said, “I’m supposed to give only this much,” in a very disrespectful tone. That is not how customers should be spoken to.
I also requested red hot sauce on the side, but he ignored me and started taking the next customer’s order. I had to remind the cashier myself. Even then, he threw the hot sauce toward the cashier while giving me a very unpleasant look. When I asked for one more extra hot sauce, he said something in another language— I couldn’t understand the words, but his attitude made the message very clear.
I don’t mind paying extra for toppings or sides, but the way I was treated was unacceptable. On top of that, they mislabeled the bowls, switching the veggie bowl and chicken bowl, and the quantity in the bowl was nowhere near the usual Chipotle standard.
This was honestly one of the worst customer service experiences I’ve had at any Chipotle. I hope management addresses this, because I would never want to experience this kind of treatment again.
If there was an option to select 0 star i would have gone for that.
Michael Sitompul
Chipotle never fails me, love the menu so much. I always order the chicken burrito, and it is worth the bucks u spend. To make it more delicious, I recommend u to add guacamole.
I spent $12.84 (and the cashier didn’t ask for tip), and ofc the portion was so big.
My friend spent $16.96 for smoked brisket burrito.
I believe this is an affordable meal since I couldn’t find cheaper Mexican food around Boston.
… moreI spent $12.84 (and the cashier didn’t ask for tip), and ofc the portion was so big.
My friend spent $16.96 for smoked brisket burrito.
I believe this is an affordable meal since I couldn’t find cheaper Mexican food around Boston.
Zeyad Almajed
Visited this Chipotle on October 6, 2024, and it was by far the worst Chipotle experience I’ve ever had. First of all, they didn’t have corn or cheese—two key ingredients for a bowl! How does that even happen at Chipotle? To make things worse, the employees were extremely rude and acted like they didn’t care at all.
The soda machine had two drinks out of service, and the entire store was a mess. Dirty tables, floors, and counters—completely unacceptable and definitely not what you’d expect from Chipotle. This place is a disgrace to the brand, and I won’t be coming back. Save yourself the headache and go somewhere else.
… moreThe soda machine had two drinks out of service, and the entire store was a mess. Dirty tables, floors, and counters—completely unacceptable and definitely not what you’d expect from Chipotle. This place is a disgrace to the brand, and I won’t be coming back. Save yourself the headache and go somewhere else.
Dylan R
Been here many times (takeout), never had any problems. Barbacoa maybe a bit too salty and relatively expensive but everything else is good.
… moreSuzie Jane
I was told that Chipotle has great standards for cross-contamination for those with gluten allergies. When I placed my order, I told the person assembling my bowl that I have a gluten allergy and need him to adjust preparation accordingly. He stared at me blankly. I instructed him to change gloves, and he was clearly annoyed with me and said nothing. Once he did change gloves, he assembled half of my bowl and then passed it on to someone else, who proceeded to touch the food with likely cross contaminated gloves. It was a demoralizing and upsetting experience, not to mention the fact that this standard is unsafe.
… moreBlake Geary
This has to be one of the worst Chipotle in the Mass. A year ago I ordered a fountain drink just to turn around & see an out of order sign on the machine, then they wouldn’t refund me for the drink even though they knew it wasn’t available before selling it. I go back for the first time in a year & the employee is giving the smallest servings of rice, pico, & corn I have ever seen. I had to ask for more scoops multiple times just to get a look like I was the asshole. Then I had to wait 5 minutes while the employee that was supposed to be at the register talked with a friend about personal stuff. Do not eat here, the food is bad, the employees are rude and stingy, and you’re going to get half the amount of food as you should.
… moreSarah
Staff said only half my payment went through so I needed to pay the balance, even though the receipt does not show any issues. So I tapped the card again, and the new receipt shows an unknown order I did not make, with said balance. What was even more confusing was that the guy confidently looked at both receipts and said the same thing to explain my second payment, which doesn’t even make sense because the half payment issue was not reflected on the receipts. Fortunately I was dining in, and after the meal, both transactions reflected in my account in full, so I could show the staff and get a refund on the second receipt. The guy didn’t apologize and another staff had to help out with the refund.
… moreAli Afshar
I was at this Chipotle, there was a hispanic woman very rude and agressive and angry, she didnt respond to the questions and when we wanted to change the drink, the normal coke with Zero coke, she aggresively beat the coke and throw the zero , she acted very rude! I wish I never went to chipotle and will never ever go again!
… morezoe spencer
Absolutely unacceptable service. I just had one of the worst experiences at this Chipotle and I’m beyond frustrated. I specifically told the manager—the manager—THREE times to put cheese AND sour cream on the side. Not only did she act like I was bothering her, but she STILL forgot my sour cream. What’s the point of repeating myself over and over just to still get my order messed up? This wasn’t a complicated request.
The fact that a manager can’t even do her job right says a lot about how this location is run. I don’t even want to eat my food now because I NEED my sour cream. I’m seriously reconsidering coming back to this location ever again. Do better.
… moreThe fact that a manager can’t even do her job right says a lot about how this location is run. I don’t even want to eat my food now because I NEED my sour cream. I’m seriously reconsidering coming back to this location ever again. Do better.
Trong Nhat Nguyen
This was my first and also my last time here. I happened to walk by and decided to stop for a quick meal, but the experience was extremely disappointing. I have never left a negative review before, but I feel like I have to say something. The restroom was absolutely filthy. It smelled terrible, trash was everywhere, and most shockingly, there was unflushed feces in the toilet. This is completely unacceptable for any restaurant.
… more