shateema Randolph
I would to give this establishment 0 stars but that’s not an option so 1 it is, I ordered take out which included 2 burgers get home after my BF ate half and he noticed mold on the damn bun looked at my daughters mold like how you make the burger and ain’t see the mold like is you cool. So they offered my gift card, money back, make food again maannn I want that cook held accountable cuz you knew what you was doing and didn’t give a damn and my daughter ate a bite of that burger Im so pist. I DO NOT RECOMMEND THIS ESTABLISHMENT!!
… moreAndrew Carver
Today we received 5-star service from Ashley and her coworkers. We’ve always loved this location but haven’t been in a while. On a whim, here we are today. Everyone was extremely pleasant, the food was terrific and the bathrooms clean!
… moreAmari Roskelly
I need to share an experience with all of you that is incredibly traumatic from this restaurant! We ordered Chili’s on Wednesday night after taking my mother to the hospital. All of our food arrived however, my salad showed up with this gigantic bug inside! We immediately called the restaurant and spoke to the manager who profusely apologized and promised to make it right. While we still haven’t seen any thing resolved from “making it right”, I want to warn everybody to please check your food if you go to this restaurant. I begged him to please throw out his salad because this was clearly in the mix from the restaurant. But I want to warn each of you to please check your food before you eat anything from here whether it’s in the restaurant or with takeout! I was completely shocked and unbelievably emotional when I almost ate this gigantic bug in my salad. And while at the time, I was relieved to hear the manager cared, we have not heard a single word since then from anybody from Chili’s. Please understand this is not about getting free stuff from this restaurant. This is about public health accountability. I had hoped to hear something from either corporate or even the manager on their plans to prevent this in the future, but we have essentially been ignored. Please be diligent, and check your food if you do decide to eat here!
Update: The general manager did reach out to my husband and apologize. She did refund our meal as well. She explained that she was working with her upper management to locate and resolve the problem. Much appreciated!
… moreSherri Gibson
Went prior to Wicked opening and had a blast along with the special Wicked drinks , food always tasty and although they was crowded we had fantastic service!!!!
… moreNicole Sauza
Stopped in for a weekday dinner, it was okay. It wasn’t terrible but it wasn’t anything great. Best part of our visit was that the staff was attentive, kind, & helpful.
Chips & beef queso – queso was good (salty, but I like salt) but the chips were thin, greasy (some almost transparent & you cold see the shine on them), & we had A LOT of broken chips/bottom of the bin pieces in our first basket. You couldn’t really pick up any beef in our queso with them. The waitress was nice enough to bring us another basket when we asked, also salsa comes with it.
Triple Dipper – great to have a variety of options, generous servings. Mozzarella sticks, huge. Delicious, also pretty salty. Southwest eggrolls, good. Chicken crispers, they were dry.
Chicken Crisper Basket – still dry with the chicken, fries & mac n cheese were good.
The prices are good for what you get, easy option to pay at the kiosk on your table. Employees were the best part, excellent staff – I think the manager even popped out to make rounds. Our drinks were always refilled, they were fast & efficient. Food was just so so, there’s a lot of options so maybe there is something that will be to your liking if you go.
… moreDominic Weiss
Originally went to Buffalo Wild Wings across the street, but it was such a bad experience that we decided to leave and come to Chili’s instead. From the moment we walked in, the difference was night and day. We were greeted by a friendly host with a genuine smile who seated us right away. Our server came out quickly, introduced themselves, and had our drinks on the way in no time. It’s refreshing to see people who still care about their jobs—especially in 2025. The food was awesome, the service was great, and the overall experience made it well worth spending our money here. Highly recommend this location.
… moremercedes Green
I’ve come to this location numerous times and it’s usually a great experience. Tonight however was not I had the bartender as the server I paid the full bill on the kiosk which it deducted from my account then the kiosk said there’s $8.57 remaining so I asked her what the problem was and she proceeded to bring a paper receipt that then said $3.57 was due so I’m simply asking for clarification because what’s due isn’t matching what came out of my bank account because from my standpoint the tab + 20% of the tip was paid. She simply catches an attitude and says “well chillis is not about to argue with you I’ll just loose out on money” for one I just wanted clarification on the situation because the kiosk made no sense & the receipt she brought made no sense & I’m showing her my transactions that I’ve paid plus tipped . She proceeds to go tell her supervisor to remove it and as she continued to catch a nasty attitude I then asked for a supervisor to speak to she says the supervisor is handling it so the supervisor comes out and she’s also not explaining clearly what the issue is other than this just happens I’m like well did the server get her tip or not and no one is answering at all. I came here two weeks ago paid on a kiosk and did not have this issue & also sat in the bar area so all I wanted was clarification and it seemed like the server / bartender just wanted me to pay the extra money. Regardless if it was a small amount the attitude wasn’t needed and clarification should’ve been provided .
… moredevin cox
The service was great but sadly thats all that was great. 3 of the 4 people in my party ordered the chicken crispers and we all got what seemed like breaded chicken jerky. The lighting was inconsistent with only my corner of the table receiving any light and the rest of the party in the dark, my grandma had to use her phone light to see the menu.
… moreMicaela Scott
It was fast and delicious with such a friendly staff! The breading on the chicken sandwich was light and crispy the fries were perfect pillows of potato. Our waiter Johnathan and another friendly staff member who helped us Clarissa where absolutely phenomenal and sweet as can be!
… moreShawn Albert
Girl at the front was so rude. The bar was full, no problem she sat 2 other groups and just ignored us. Even the bar people were like what’s happening? She even stayed at the back pretending to wipe down tables. When she did come back she was like “what do you want?” Girl we want nothing and we left. We are new here to Mansfield so maybe that is how this particular chilis is and we weren’t warned. We will go to Arlington. No problem.
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