Founded in 1975 in Dallas, Texas, our heritage continues to be a key part of who we are and how we serve our Guests. We take great pride in our purpose of connecting with and serving our Guests and giving back to the communities in which we call home. We are known for our bold flavors and expertise in Burgers, Ribs, Fajitas and Margaritas; as a technology pioneer leading the industry in the creation of the digital Guest experience; and, as a company that puts our people first and fosters a culture of family that makes every ChiliHead feel special. Dine-in, curbside or delivery.
Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting.
Service was something that could use some work: it was just starting to get busy when we got there. Food was good. My wife didn’t order what she wanted so she wasn’t happy. Other than that, I’ll go back again and again. I love those rubbed ribs. Best thing ever. Love the corn on the cob too.
Everytime I’ve come the food has come in a timely manner and is decent, not the best food but still good. However, today I saw something truly amazing from one of the employees… An elderly woman was struggling to walk back to her table when one of the waitresses offered to help her back. She showed no annoyance at the slow pace or how much weight the older woman was putting on her. She brought her back with smiles and it was truly nice to see.
The food was very good! Chicken strips were crispy and delicious. Fries were fresh cut style. The service, on the other hand, was lacking. One in my party was not offered any drink refills. We didn’t see our waitress for 10-15 minutes.
Rib eye was done just right great even with flexible menus so I got what I wanted food was good and hot manager was very nice I’ll be here again
Did not know they seasoned there burgers a fries with a black pepper seasoning to bites of my burger and started to have an allergic reaction. Said something to the waitress about my pepper allergies and kitchen completely remade my order without any seasoning. A great big thank you to the waitress and kitchen staff for helping me because of my allergy.
Arrived and stood by the front to be seated. There were four servers standing there. Three were talking to each other and one was just standing there. None ever greeted us and the one standing by herself just looked at me and nodded? A few minutes later one of them finally acknowledged, but seemed annoyed. I don’t know why it took so long to try to seat us. We left while the server was attempting to seat us with me stating that their service sucks. They clearly saw us standing there and didn’t even smile and say hi or anything. Very bad customer service.
We celebrated my wife’s birthday here, and it was very special. The food was excellent and the service exemplary. We will return even though it is over an hour away from where we live. Why is there no chili’s in Wisconsin dells?
Food is delicous but not worth the wait. Customer service is the worst. They barely said hi, never said we will be right with you. Had the wait almost 45 minutes fir a burger and fries, to go.
Service was very slow. When we entered the building 3 waitresses were standing around and not acknowledging us. Then we asked to be seated in the bar area and we were told we had to wait. Meanwhile ALL the tables were clean except 1. We decided to seat ourselves since it was wide open only to be yelled at by the hostess for not waiting
Looks refreshed and was OPEN to dining. My food all came out to perfection and my waitress, Emma was great! Thank you for the great experience.