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Established in 1975, Chili’s Grill & Bar brings bold flavors and American favorites to Hollywood, featuring sizzling fajitas, margaritas, burgers, ribs, and chicken crispers. Stop by for your lunch favorites, drinks and appetizers, or enjoy a hearty dinner meal with families and friends. Chili’s offers a lively atmosphere with a bar area for unwinding and catching the game. Enjoy dine-in, takeout, delivery, or catering. Download the Chili’s App for rewards and free food!
Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting.
Address and Contact Information
Address: 5363 Sheridan St, Hollywood, FL 33021
Phone: (954) 966-8940
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Reviews
Glenda Gonzalez
Our visit started off fine, but quickly went downhill. Our burgers came out raw. When we complained to another worker he took the burger and just left it at their station, our server wasn’t even aware that the burgers had been left sitting at her station instead of being sent to the kitchen.
After waiting, instead of checking on how much longer it would take, the server told us she had “no clue.” We were so frustrated that we didn’t even eat and took the food to go.
Once we got home and went to eat, the burger was still raw. I have attached photos. This was a complete waste of $63. Due to the food safety issue and poor service, I would never recommend this Chili’s location.
… moreAfter waiting, instead of checking on how much longer it would take, the server told us she had “no clue.” We were so frustrated that we didn’t even eat and took the food to go.
Once we got home and went to eat, the burger was still raw. I have attached photos. This was a complete waste of $63. Due to the food safety issue and poor service, I would never recommend this Chili’s location.
Sarah
Establishment was clean and the staff team was super friendly. Our waitress was great and attentive. Unfortunately or food was not up to the standard we hoped for. Appitizers fell flat and were not crunchy like we expected. The steaks were over cooked and the croutons in the salad were soggy.
… morewarner lasala
Employees don’t know what they are doing. I had my service animal with me and I had requested to be seated at a high top table in the bar area which was by the way pretty empty. The greeter was not sure that she can seat me there because of my dog. I reminded her he is a service animal. She excused herself and went to the back of the restaurant. Several minutes later, I saw her come out of the kitchen area and was talking to one of the servers which I presume she was asking for guidance. She finally came back and said I cannot have that table. I asked for the general manger’s name and contact information. She responded and said his name is on the wall outside the entrance. I requested to see some type of supervisor who she finally summoned. At this point I was not going to give this establishment my business. The supervisor came out and spoke with me and said it’s not a problem at all for me to have a table. I don’t understand why it took 15 minutes for a resolution when there was not an issue at all if employees were properly informed and trained. Very unprofessional approach to customer service. Will never support this restaurant again.
… moreLOURDES MOJICA
Waiting for more than 5 minutes to be seated. We were the only people waiting, not many customers were sitting. Your hostess came back from the kitchen taking her gloves. A hostess should be welcoming and receiving customers. By the time she arrived, the entrance was full of people
… moreAlecia Ramsey
The food and service is constantly good. No complaints. Keep up the great work
… moreArt Herrmann
Renee was an awesome sever as always. Dave was our runner and was super fast. Daylon checked to make sure everything was going great as he always does. We have been coming here over 30 years and Renee has always made sure we got our refills fast and our food hot and extras fast. This is the best chilis in Florida. Withpeople like Renee and Daylon working here it’s always a great atmosphere and great food and a Funtime!
… moreAriel Henrilus
If I could give ZERO stars I would. This location has officially proven to be probably the worst in Broward county. I had a terrible experience not once but TWICE but they’ll never get the opportunity again. The customer service here is poor the staff are extremely rude and they all acted as if they didn’t want to be at work. The waitress made rude remarks tossed the menus the food “runner” bought our drinks to the table by holding them under her armpits and up against her breast…. This same lady returned with chips and dip and threw them on the table while shaking her head and storming off. Too many rude and distasteful encounters to mention. The manger and GM came and the GM apologized and was very nice and even went above and beyond to make it right. Unfortunately his team is not a reflection of him and a few bad apples spoiled it for the bunch. Also our food was cold and lacked flavor. We went back inside after leaving out because a couple of our children needed to use the restroom and right in the front of the restaurant there was a crew of 3 employees talking about us. The rude waitress and two hostess. I DO NOT RECOMMEND.
… moreThe Reviewer
Amazing customer service – it’s like our server could read our minds before we even thought it. As a Canadian we had to go try the TikTok famous cheese sticks. They were impressive but just tasted like pretty bad cheese sticks – I don’t get the hype with them. The Mac and cheese is really good. I was not impressed with the nachos – the chicken tasted old. Thank god for the good service.
… moreMs.4-given God’s daughter
Me and my family will never Dine at this chili’s ever again. The waitress we had name was Shena, her attitude was despicable, rude as we was placing our order. She was not patient. My husband was asking her about the menu, her response was short patient. When was ask was she OK? Her attitude was nonexistent. We decided to leave, prior to leaving i wanted to report her behavior. The manager gave an apology, which was fine but didnt give gratitude to place us with another waiter/waitress. I feel that if you having a bad day at work, ask to take a break to tegain your thoughts…
… morePhatGirlFoodie
I recently visited Chili’s and had their Triple Dipper along with the Drink of the Month, the Shark bite for $6. The Triple Dipper is a fantastic choice for those who love variety. I opted for the Big Mouth Burgers, Lemon Pepper Boneless Wings, and Mozzarella Sticks. Each item was cooked to perfection. The Shark Bite, priced at $6, was refreshing and perfectly balanced. It’s a unique mix of flavors and alcohol. The service at Chili’s was good. While the staff was generally attentive and ensured our drinks were full, there were moments where the service could have been a bit more prompt. However, when a minor error with one of our orders occurred, it was quickly and efficiently fixed. Overall, I had a great time at Chili’s and highly recommend trying the Triple Dipper and the drink of the month. The combination of good food, service, and a friendly atmosphere makes our usual hangout spot.
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