T Smith
Ordered the 4 piece chicken with green beans. My hotel was almost a 10 minute drive and the chicken was still at a very acceptable level when I arrived. The green beans however were very cold. There was also no roll which the menu stated came with the meal. When my order was called, I noticed silverware and butter was provided so I assumed it was in the box. Salt would have been nice, and while I did not l specifically look for it, there was none included. Chicken was cooked well and juicy. Service was acceptable as well. Would try again.
… moreTre
I placed my order (told 15 mins) but went to pick up right away. I live 2 miles away if that. My food was already done. I get home, my ribs were barely warm and my potatoes looked like they were old and also barely warm. And an obscene amount of butter was put on them to where it transferred over and my ribs were sitting in it. Butter also escaped and was all inside the bag.
Considering prices are going up, yall really should do better for the customers who continue to business with yall.
… moreLeah Custer
This is a nice location but their cooks suck. 3 times in a row I ordered ribs and asked for light sauce, they keep giving me extra sauce. Today, I even said, “light sauce but like, actually light sauce, please. Last time you guys gave me extra.” What did they do? Gave me extra freaking sauce. I worked at a Chicken Shack for years, I know what light sauce should be.
Good luck with any customizations at this location.
… moreChad Chilton
I have to say I am still pretty sore about how Chicken Shack took their chicken bites and shrunk the portions, and changed the batter.
I have to say it is awful, and it is a lot harder batter. I did reach out on social media, and they responded that they didn’t shrink the portions, only the batter. I sent them. Before and after that, I have uploaded it to this review.
I guess I am pretty bitter because this was my favorite item to get next to the English cod.
Other than that, the guy who took my order was nice
… moreDella Simmons
This location stay open until 9 pm, the place was nice & clean. With a nice modern twist on the booths and window seating. Enjoy!!
… moreRayshawn
Last night I asked for no butter on my potatoes, and the cashier accidentally puts butter on… not a problem, mistakes happen all the time, but instead of giving me new potatoes, they dump the buttered ones back in the fryer, put them in a new container, then hand them back to me… right in front of my face…
I have never been anything but nice in this establishment. It took everything in my power to not lose it…
Absolutely unbelievable, unacceptable, disrespectful, lazy, and sad. I will never spend another dime at this business again.
… moreDave T
Great lunch spot. Very clean, u can see the food being prepared in front of you. Chicken is always hot+delicious, just wish they had Mac and cheese.
… moreMtf302 Mtf302
This is the second time I’ve brought my three hungry kids here and both times the food and service has been excellent!
… moreMary Ellen La Douceur
Picked order up after ordering in person. Tried to enroll in loyalty program but glitches, wiped out my number without sending a pin to complete enrollment what a bummer!
… moreNate Reviews
It was my first time in chicken shack, and Nick was very kind and explained to me the business history and recommended me options on the menu, very pleased with the food.
… more