Kaylee Calicott
Absolute worst experience ever. I place an order online and waited to go pick it up til the expected pick up time and when I got there I was in the drive-thru for 30 minutes before I even made it to the window. Once I finally got to the window this girl proceeded to tell me my order wasn’t ready (that I placed 40 minutes ago at this point) and told me to pull up where I proceeded to wait another 10 minutes. Once they finally brought my food out the girl was very rude and my food was cold. Do not recommend this Chicken Express at all!!
… moreJason Martin
I wish I could have left zero stars. Speaker to the drive thru didn’t work, so they say. All I wanted was rolls and mashed potatoes. After 5 minutes of sitting at the window I finally lost my patience. When you get thru with playing on your phone would you mind getting the pre-made mashed potatoes and rolls that I have been eyeing balling for the last 5 minutes. There is a new Chik-Fila-A across the street where i know I’ll be treated better.
… moreAron Wilburn
It’s bad enough that you get seven chicken strips for $15, but you purposely rip people off, by cutting the chicken strips into two or three pieces. They’re the size of chicken nuggets. They’re smaller than my roll. I know times are tough but ripping people off isn’t the solution.
If it was an accident, a coupon or refund would be fine, but this was done on purpose to cut costs on your end. You’ve lost another customer for life.
… moreGay Poe Banos
My husband and I eat chicken livers here a couple of times a month. They are always hot and fresh and we love them.
… moreKatie Sheppard
My s/o and I ate here tonight and the young Hispanic girl with glasses was working the register and was so rude to my s/o. She took 4 orders in the drive thru before even hanging him our drinks, which she handed him at a tilt like it would spill on gim. She also kept interrupting him while taking his order. We come here all the time and the original lady who works there knows us on a personal level and we were so disappointed in this service. We received our food which was great and hot as always! While eating our food, we could hear this young lady talking very rudely of my s/o and being disrespectful and cussing. I understand having bad days but this was just uncalled for.
… moreJacob Paul
Been several times over the last several months. Last several times I can’t even get an order taken at the drive through menu for at least 5 minutes. Last couple times I just left because they couldn’t be bothered. I can understand if they have a long line of cars but when I’ve been there’s only 1 car at the window. Staff appear more concerned with horsing around, being on a phone, or eating behind the counter. Terrible, terrible, terrible service.
… moreSusan Rowland
The service was really slow. There was more walking talking and standing around. Took at least 15-20 minutes to get my order at the drive thru
… moreMaria Flores
This is my favorite location for the best gizzards in town. I have been to many other places but this place is the one for me. They have great customer service which makes it even better. Can’t forget their lemonade tea and rolls yummy!
… moreRobin Thomas
It smelled like rotten trash when I walked in. The smell is almost unbearable. The cashier was very friendly, the cook in the back said he didn’t want to start his fryers back up so the customers would have to wait 30 mins. very unprofessional talking about the customers and how much food they were needing that they needed to go somewhere else because he wasn’t doing it.
… moreJoshua Pogue
Typical yummy chicken express food. Sundays apparently super slowww though. 2 small orders and an extra side, took 15 minutes and we were the only customers outside of 2 vehicles in the drive thru. I personally prefer the lindale one but if you’re patient you could do this jawn
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