Chicken Express

  3.6 – 546 reviews  $ • Restaurant

Fast-food chain serving up fried chicken, plus catfish, hushpuppies & desserts.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Chicken Express 75670

Hours

Wednesday10:30 AM–9 PM
Thursday10:30 AM–9 PM
Friday10 AM–10 PM
Saturday10:30 AM–10 PM
Sunday10:30 AM–10 PM
Monday10:30 AM–9 PM
Tuesday10:30 AM–9 PM

Address and Contact Information

Address: 205 E End Blvd N, Marshall, TX 75670

Phone: (903) 935-4212

Website:

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Reviews

Stephanie Bunch
Food was very good. No seasoned salt anymore No bone-in wings anymore. This store is filthy. From the front door to the bathrooms, dining room, kitchen. Food pieces in the kitchen floor, nasty trash areas, Drink station, WET, bathrooms filthy. 4pm they should be clean & ready for Dinner service.
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Tenise Holmes
Went ten minutes before closing and didn’t get my whole order. Took a picture and going back in the morning……soooooooo to add to it, I called in the evening because I had a lot going on. I told the lady about last night and she said she would remake the order. Once again I felt played and just should have gotten my money back. The whole order should have been replaced. I got a role this time but not my hush puppies are a drink. To add to it. The GIRL at the window had stank face like I did something to her. No greeting just ugly looks. I felt unwelcome. I live here and will not be returning. Smh this is why they want to use ROBOTS!
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Kandilyn Wilson
This place really should be shut down. The managers on any shift as well as the regular staff are rude and definitely lack customer service skills. I asked for plastic utensils to eat my mashed potatoes with and the girl at the drive through stated, “I think I put one in the box.” I said, “No ma’am you didn’t and I just checked, thank you.” She proceeds to hand me the fork, gave me a nasty look, and closed the window. No thank you, I’m sorry, or anything. I blame her parents because they DEFINITELY failed with that one! The food was cold abd I guess they don’t believe in plucking the feathers because both wings had feathers as long as my fingers on them. Do they even wash it?
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Kristi Jackson
I was unable to call ahead due to internet being down so therefore was quite a wait. I ordered fried liver and I received it fresh and hot! Best I’ve had in quite awhile. My corn nuggets and roll were a little cold.
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Randy Moore
This place will not be in Marshall for long. Look at these reviews. I will NEVER waste my money here again. Chicken express is better than what I experienced tonight. Old chicken, I’m sure the fries were cooked in the same grease as the chicken, and my roll was literally balled up.
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Justin Powers
Lady said, “Be with you in a minute” waited ten with an empty drive thru. Thought the speaker was messed up because it kept clicking. Pull around, waited 20 more minutes, employee came from the car with a headset on. Yet we set in line in view of where she came from and never seen her go over there. Then she came back in we waited another 15 minutes just to get some sweet tea. If I hadn’t been out of state with no sweet tea for a week I would have just left.
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Jordan Wommack
In the past year of coming to this Chicken Express, they have not once listened when I specify that I want a biscuit and not a roll. Either they don’t ring it in correct or they do and still give a roll. This is one small thing but on top of they, they have incredibly slow service. There was one point that I waited nearly an hour to order and get my food.
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Morgan Collier
Corporate may want to take a look into this location. If I could give less than 1 star, I would. Spent an hour in the drive thru to get two number 1 combos, on top of not getting the correct items. The girl at the window was eating the food and licking her fingers while we waited to get our food, and wasn’t at all attentive. We asked for some ranch and she told us it would be an up charge then immediately closed the window – after waiting an hour for our food, you couldn’t just throw in some ranch? So to recap: an hour wait in the drive thru, I asked for spicy tenders and didn’t get them, gravy cup was barely filled, employee was eating in front of customers and licking her fingers before handling others food, terrible service.
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Tizmah
My hushpuppies were raw, bit into a bunch of goo. The fish was not salted. Always have to wait forever for fish too. I know it’s a chicken place, but if you’re going to advertise fish, you should do better. If you can’t provide a good product consistently and efficiently, you should honestly just cut it from the menu.
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Shirley Cage
Service slow. Clean facility. Had to wait for white chicken to cook. The wing was cold, the breast was hot but way too greasy. The outside was almost burnt. I couldn’t eat it. The biscuit was hot and good.
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