Chris Spruill
I bought a 3 piece catfish meal and added a piece today and it is nasty!!! Greasy bad greasy!! And had absolutely no seasoning to it bland and has made me have bad indigestion and just grose!!! Do not get there fish!!! I was there for a Dr appointment at my Dr and I usually get my fish from Gun Barrel city texas. And its very flavorful and not nasty grease!! The okra was loaded with grease and nasty as wel!! Very unsatisfied. Want my momey back or another meal at Gun Barrel city tx location!!!! I will never eat at Red Oak location again!!!!!!! Nasty!!! Made me sick!!!! Bull!!! Not a happy customer at all!!! I CALLED THE STORE AND THHEY WANTED ME TO BRING WHATS LEFT OF MY MEAL THATS LEFT! AND ITS A 2 HOUR TRIP ROUND TRIP TO DO SOO!!!!!! PURE BS!! SAID WAS THERE POLICY!!! THE MEAL WAS A LITTLE OVER $20. COST ME MORE THAN THAT TO GO THERE AND BACK AND GAS TO TAKE MEAL AND REECEIPT!!!! VERY UNECEPTABLE AND VERY WRONG!!! CROOKED!!! I’M GOING TO FREEZE THIS NASTY MEAL AND BRING RECEIPT AND FOOD BACK WHEN I GO BACK TO 1ST HEALTH CLINIC MY DR. IN MID JANUARY DOWN THE ROAD FROM MY DR MY NEXT DR APPOINTMENT!!!! PEOPLE DO NOT EAT AT THIS NASTY OLD GREASEY PLACE!!! BEST PLACE AROUND PANDA EXPRESS RED OAK WISE ANYWAYS. GUN BARREL CITY TX LOCATION IS REALLY TOP TIER!! WHEN COMES TO FISH MEAL THAT IS FOR SURE ALL I ORDER!!! VERY DISSATISFIED!!! NOT GOING ALL THE WAY TO RED OAK UNTIL MY Dr APPOINTMENT!!! NOT WASTING OVER $30 $35 IN GAS!!! WICH IS MORE THAN MY MEAL COST!! RECEIPT ATTACHED!!! ITS IN THE BAG IN THE FREEZER UNTIL THEN!! BECAUSE YALL ARE NOT GOING TO PAY ME $30 $35 EXTRA DOLLARS IN GAS TO COME GET MY MOMEY BACK!!! UNLESS I DO IT THIS WAY. DON’T HAVE MONEY TO WASTE!!! FURTHER MORE IF I’M STILL SICK TOMORROW WILL HABE MEAL CHECKED AND ALSO MYSELF CHECKED OUT WHEN I WAKE UP IN MORNING AND FILE SUITE AGAINST THIS RED OAK LOCATION!! PROMISE NOT A THREAT!! RUINED MY SATURDAY NIGHT SOO FAR!!! BS!!!!!
… moreJuan Huerta
Old dried out chicken breast legs and tids.. no no napkins on the bag.
… moreSha Tay
I gave yall two stars cause yall ROLLS are delicious but this chicken is dry which is why I asked for honey mustard no sause in my box at all. YALL need to get like Chick fil A or Golden chick cause they Always DELIVER the sause.
… moreKamron Clark
I went inside and ordered a 7-piece meal—half regular and half spicy—but I received all 7 pieces spicy. On top of that, the chicken was mostly crust with very little meat. The employees had an attitude and seemed to avoid speaking to me altogether. None of them were wearing hair nets, and they were on their phones while preparing the food. This was an unprofessional and disappointing experience.
… moreKit Trull
The Red Oak location has gone to shit over the last year. Its not all locations, the one in Waxahachie still makes the tender chicken strips we all remember, the one in Red Oak however now serves burnt greasy trash…
… moreS Man
Asked for a lot of hot sause and she said no because they don’t get a truck till Friday… Tell me how that’s my problem? I just paid $20 for a number 2 and offered to pay for more hot sause. So now I have to source my own hot sause? I’m already going for an incredibly unhealthy meal, I’m not about to eat this without the sauce I want. I will never come back here or probably any chicken express. It’s happened before at other locations. You know how long hot sause keeps? Forever… Over order the hot sauce and charge people for extra… That simple.
… moreLatoya Hamilton
This place is trash. I asked for my tenders and fries to be made fresh. I live less than 5 mins away get home and my food was cold. Called and spoke to a manager that said to bring it back but why should I have to come back. Never again I will take the ride to Grand Prairie where the food is always made to order and hot. I knew when the guy voice changed when I said make my food fresh it was going to be wrong.
… moreDeanna Tiffany
Justin was amazing! I had a problem with a previous order and was guaranteed they would take care of it next time I came in. Absolutely true to his word it was fixed and my past issue is absolved. Thanks again for being a stand up guy!!
… moreBenjamin Garcia
food has zero flavor i thought it was just a one time thing and i went twice it was just flavor less.
… moreRebecca Taylor
All the food shoved into one box smashed together . The pickles were so greasy and wasnt even cooked all the ways. Very disappointed. First time to visit this store. 7 piece chicken tender w/mashed potaoes combo and a side order of fried pickles.
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