

Welcome to your Covington Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 17440 SE 272nd St, Covington, WA 98042
Phone: (253) 630-3862
Website: https://www.chick-fil-a.com/locations/wa/272nd-at-wax?utm_source=google&utm_medium=gmb
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Order and Reservations
Order: Order online
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Covington – 272nd at Wax – Chick-fil-A
Chick-fil-A Covington (@cfacovington) – Instagram
Chick-fil-A 272nd at Wax FSU | Covington WA – Facebook
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Reviews
However, there were a couple of minor issues. In the salad I ordered, a few of the leaves were not very fresh, and the design of the restroom was a bit inconvenient – the automatic paper towel dispenser is positioned in a way that the towel can fall into the sink, which isn’t very practical.
Despite these small issues, I really enjoyed my visit, and I would gladly come back again!
I arrive on Dec 20th 10:44am a lady with dark brown hair informed me I was a little early. I said yes I am I will go have a seat. Assuming she cared. Body language showed me she did not as she didn’t even look my way much longer than 2seconds. Mind you my catering order was almost $400 I waited up until 11:15 still nothing I went up to the counter and I stated I had a catering order that I’ve been waiting on for almost going on 45mins at this point manager lady seemed to have no sense of urgency to want to even come up to me and tell me what was going on with this order. So I could only assuming they were not prepared whatsoever and were scrambling to complete this order. I got a “sorry guys in passing” I JUST SPENT $370!!! And a get a sorry guys in passing from the manager! Worst service I’ve had really …EVER! Was it your “pleasure” because my experience was disappointing, disrespectful and what seemed like a “displeasure “ only person that seemed to give a hoot was the tall blonde guy I think he was the team lead. This was an event for my staff and some people had to push their lunches back because of this. This brunette manager could have done better… way better! Not sure if I will be back. “Sorry guys”
Not joking, I’ve never had this bad of quality before from this location. This is stuff I would expect from McDonald’s.
My food arrived quickly. There was a hair on the tray of food but thankfully not on/in the food.
I ordered the pretzel burger meal and it was delicious! Lemonade was perfect. I plan to go again and am hoping for friendlier service.
I politely requested a fresh bag. The team member at the window was very kind and attempted to get one, but her coworkers gave her noticeable attitude and insisted the melted bag was fine. We then sat at the window for several minutes while staff stood around without taking action.
I was ultimately asked to park and wait for a bag of ice, which felt unnecessary and unprofessional. I ended up sending my daughter inside to resolve it.
This experience was far below the standard I expect from Chick-fil-A. I hope this feedback helps improve service moving forward.