Gretch OyM
What is the point of having 3 lanes when you don’t have enough staff to service all 3 lanes? 2 lines go down and down and the third sits for 20 minutes waiting for an attendant to start taking orders. Insanity. Always.
What is the point of your stupid app to order ahead, if you won’t start making my damn food until I’m at the restaurant?! I’m stuck waiting the same amount of time, it’s ridiculous.
Your entire system is wacked.
… moreThe Tech Guy
My favorite order is spicy checken sandwich and a large chicken noodle soup. They are getting busy and popular in Santa Barbara. Therefore, this is affecting the quality of service negatively. My favorite chicken noodle soup was not hot enough. Just the room temperature. I had to call the manager
… moreDeAnn Payne
They forgot my sandwich and I was too far away before I realized it. They took forever. They verified my order multiple times but still missed part of it. They were all very friendly though
… morejovan turner
The manager Janet, along with a team member Arturo had the audacity to laugh at me. When I asked for the amount of nuggets I paid for. They shortchanged me and then laughed at me to my face for asking for the amount that I paid for. I have no idea why that was so funny. If I paid money for something and you do not give me that in total why not just give me the amount that I asked for?
… moreUmut Evren Korkmaz
Regular, chicken burger spot, nice for youngsters. There is a drive in option with the car also. We tried spicy chicken menu. It was all okey for a fast food place.
… moreDavid Laskin
Bit into a regular chic Fil a sandwich and it was disgusting…. A tendon or ligament was definitely present. Nuggets were dry and made me gag…. Gross!!! Their soup is the only thing worth eating and it’s ridiculously expensive….. I do not get the appeal of this so called restaurant….. Popeyes RULES chicken. Oh, the “waffle fries” are dreadful…. Nobody serves those stupid versions of FRENCH FRIES….
… moreCassie Losee
I’ve never had such a bad experience at a Chick-fil-A until visiting the Santa Barbara location. From start to finish, the service was just plain awful. Nobody came to take my order, so I ended up having to place it on my phone while standing at the counter. The food came out before the drinks, and it took an extra 5 minutes just to get an iced coffee and chocolate milk—by then, the food was getting cold. When I asked for the missing sauce and creamer, I got eye rolls from the staff instead of any kind of courtesy. Really disappointing, especially since Chick-fil-A is usually known for great service.
… moreAla HR
I had a great experience at this Chick-fil-A location! The staff were extremely polite and respectful, and the customer service was truly outstanding. The food was fresh and delicious, and the whole place was spotless and well-maintained. Even though it was busy, everything was handled efficiently and with a smile. Highly recommend this location if you’re looking for quality food and top-notch service!
… moreDaniel Tang
Consistently very good – food was served hot and the seasoning of the chicken fillet was excellent. Hash browns were excellently prepared without being too greasy. The coffee was mediocre but this was expected, and this was largely compensated by a service that was way above average than one can find in a typical fast-food joint. KFC can back off lol
88%
A-
… moreJonathan Reading
First time coming to this location and won’t be my last!
App was easy to use ✅
Incredibly friendly service ✅
Realllyyyyy good spicy biscuit for breakfast ✅
… more