

Welcome to your Yucaipa Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 31479 Avenue E, Yucaipa, CA 92399
Phone: (909) 654-4441
Website: https://www.chick-fil-a.com/locations/ca/i-10-yucaipa-blvd?utm_source=google&utm_medium=gmb
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
I-10 & Yucaipa Blvd – Chick-fil-A
Chick-fil-A I-10 & Yucaipa (@chickfila_yucaipa) – Instagram
Chick-fil-A – 31479 Avenue E, Yucaipa, CA, 92399 – MapQuest
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Reviews
I hate leaving negative reviews, especially for Chick-fil-A, because the food and service are usually excellent. Unfortunately, this visit was not.
We arrived around 8:45 PM. The restaurant was not busy—only a few parties dining. When I ordered, the cashier (David) appeared visibly annoyed from the start and rushed the entire interaction.
He initially rang up only the two sandwiches, even though I ordered meals. When I noticed we didn’t receive drinks, I went back to the counter and asked where they were. His response was, “You wanted meals?” followed by an eye roll and visible frustration when I said yes.
I specifically asked if I would be charged the meal price, and he said yes. However, instead of correcting the original transaction, he rang the items up separately, which resulted in a higher total. This is clearly shown on the receipt.
I also was not given a receipt initially, so I had to return again to request one.
After sitting down, I noticed every other party in the restaurant was having their food delivered to their table. Ours never was. We were left sitting with the table sign until I eventually had to go back up to the counter to ask about it.
One manager did apologize, which I appreciated. However, another manager later discussed my complaint openly on the floor, loud enough for me to hear, in a nearly empty restaurant. That was uncomfortable and unprofessional.
To be clear:
• The food tasted great, as always.
• The issue was attitude, order accuracy, and follow-through.
Chick-fil-A is known for hospitality and professionalism, which is why this experience was so disappointing. I truly hope this location addresses how customer concerns are handled and ensures staff are trained to correct mistakes without frustration or dismissiveness.
I order for a family of 5… so the cost adds up, especially since I order large fries. Aside from the cost, Imagine my kids disappointed faces and remarks each time they opened the bags of food. Instead of fries, they find their fries containers are filled with sauces. Their favorite thing from chick-fil-a is the waffle-cut potato fries. They like the fries so much, that this is what they always choose to eat first.
Why are the sauces being stuffed into the fries containers in the first place? Perhaps there’s new people working the drive-thru that need additional training? Or are these new orders from management?
I will give this location one final drive-thru visit and hope this does not happen again. If it does, I will unfortunately need to find another chick-fil-a location. I’ve only seen this disappointing practice at this particular Yucaipa location.