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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Welcome to your Katy Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 25601 Nelson Way, Katy, TX 77494
Phone: (281) 391-5544
Website: https://www.chick-fil-a.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Last Updates
Reviews
Jailen Sims
I’ve been to this location multiple times, and it’s one of my favorite ones to go to when I’m in the area. When I first went here last year, my order was taken by an employee named Taylor; she was very nice and put down my order with no mistakes, and my experience has been just as good with every other employee. My favorite meal is the 30-count nuggets; it’s the best way to hit your protein goals since it has 100g of protein with only 900 calories and 500 cal if you get the grilled nuggets. I hope one day they add a protein shake with at least 20g of protein.
… moreAuri M
These two employees were making fun of me when picking up my order.I asked them for my food and they said go around there and wait for someone to help you and they were not even doing anything. After that they look each other said something I couldn’t hear and started laughing at me out loud.That is not nice they need better training and learn manners.
… moreMichael Moore
Very great atmosphere! Great people! And good food…one of the best in Texas if not the best! Roy was a lot of help also ma Katherine and the general manager who worked there..forgot her name for the moment but I believed her names is ms cavin (last name at least) thank y’all again
… moreKleivys Gerome
We purchased a 12-count nugget meal in the morning, and the nuggets tasted like the oil was extremely old. The flavor was very unpleasant, so later that afternoon I returned to the store to request an exchange. I couldn’t come earlier because I was working.
I explained that I didn’t have a physical receipt because I ordered through the app. The manager spent about 30 minutes trying to locate the order in the system and was unable to find it. I then offered to show my bank statement as proof that the purchase was made that same day. She said she would look at it but walked away for another 15 minutes.
After waiting all that time, I ended up leaving with no food at all. The entire process took an unreasonable amount of time for a simple food exchange, especially considering the issue was due to the quality of the food.
… moreI explained that I didn’t have a physical receipt because I ordered through the app. The manager spent about 30 minutes trying to locate the order in the system and was unable to find it. I then offered to show my bank statement as proof that the purchase was made that same day. She said she would look at it but walked away for another 15 minutes.
After waiting all that time, I ended up leaving with no food at all. The entire process took an unreasonable amount of time for a simple food exchange, especially considering the issue was due to the quality of the food.
SADE
The worst service I’ve had from a chick-fil-A. I placed a order at 9pm with my kids and once I arrived at the window I was told I needed to re order be “the order didn’t go through” even though they took my payment. Then I get the kids meal and they were all ICE COLD & not all the way cooked. I called soon as I got home and the manager “Rosa M” whom was highly unprofessional suggest that I put my kids back in the car (really cold outside) and bring the food back. I asked if I could bring tomo she said no you need to come back tonight. Very unreasonable and showed no interest in my concerns. I again never experienced this treatment from any chick-fil-a location.
… moreLuis Leal
I wanted to give a wonderful review to Ms. Paige. My wife had a stressful day at work to the point of tears and she came out with a smile to surprise her through the drive thru and gave her an ice cream cup. Thank you for your kindness and empathy, I hope most of the younger generation aspire to your level. God bless you and your gift of the Spirit.
… moreaisleen huizar
Update: they ended up charging me twice and my points have disappeared. Also charged me extra for an incorrect item. Frustrating experience
I had a disappointing experience at the Chick-fil-A drive-thru today. I came to redeem my free biscuit through the app and wanted to add and pay for an additional biscuit.
The employee who took my order seemed very rushed. Even though I said multiple times that I wanted to add another biscuit, my order wasn’t repeated back to me, my app was scanned, and he walked away without letting me pay. When I spoke to another employee, he was kind and apologetic, which I appreciated but he said Benjamin was “locked in.” Being locked in means doing your EASY job correctly and not being rude.
When the original employee returned, he responded in a sarcastic tone, saying, “You came for the free biscuit, you got the free biscuit.” That felt dismissive and unnecessary. If he had taken a moment to listen, the situation could have been avoided. No wonder this place has a high turnover. Can’t do a simple job
… moreI had a disappointing experience at the Chick-fil-A drive-thru today. I came to redeem my free biscuit through the app and wanted to add and pay for an additional biscuit.
The employee who took my order seemed very rushed. Even though I said multiple times that I wanted to add another biscuit, my order wasn’t repeated back to me, my app was scanned, and he walked away without letting me pay. When I spoke to another employee, he was kind and apologetic, which I appreciated but he said Benjamin was “locked in.” Being locked in means doing your EASY job correctly and not being rude.
When the original employee returned, he responded in a sarcastic tone, saying, “You came for the free biscuit, you got the free biscuit.” That felt dismissive and unnecessary. If he had taken a moment to listen, the situation could have been avoided. No wonder this place has a high turnover. Can’t do a simple job
Farhana Farin
The drive through service is pretty good. And the stuff helps you out with a smile even if they are swamped.
I love their new Pretzel Chicken Club sandwiches. And enjoy their drink specials too.
… moreI love their new Pretzel Chicken Club sandwiches. And enjoy their drink specials too.
R D
I placed the order, but even after 10 minutes it did not arrive at the dining table. Despite multiple attempts, no one responded, so I left the store. At the very least, customers deserve some
… moreTwana Kitzman
Of all the Chick-fil-A locations I’ve been to (and it’s a lot), this is the worst. Getting in and out is horribly confusing and congested. Very little parking. Access is… well… stupid.
I will avoid this location in the future.
… moreI will avoid this location in the future.