Chick-fil-A

  4.3 – 2,138 reviews   • Fast food restaurant

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Welcome to your Southlake Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chick-fil-A 76092

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Southlake – Chick-fil-A

Come visit Chick-fil-A in Southlake – Southlake for delicious options such as our signature chicken sandwiches, salads, chicken nuggets, and breakfast menu.

Chick-fil-A Southlake (@cfa.southlake) – Instagram

1.3K+ followers · 685 posts · Thank you for visiting. Leave us a post, we’d love to here from you. #cfasouthlake Text 0655005 to 31063 to apply.

Chick-fil-A: Delicious Chicken Sandwiches & More for Pickup or …

Order food you love for delivery, pickup, and catering from Chick-fil-A. Learn how taste, quality and variety make us the quick service restaurant that …

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Reviews

Miss A
Hands down the best Chick-fil-A in the metroplex. The chicken tenders are always on point–hot, moist, and never dried out–and the staff are super polite and nice (even by Chick-fil-A standards, which are already high). I will go out of my way to get my chicken fix here!
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Ashley Jerez
I’ve been to Chick-fil-a locations all over in Oklahoma and Texas, and this by far is the BEST location hands down! Not only do they provide the best service, they also have the best food quality. Melissa makes every experience a joyous occasion! I’ve been depressed lately, and going into this location always boosts my spirit! The staff is professional and personable – their customers aren’t just “numbers” to them , they treat each customer like they’re the most important customer. Melissa always knows my order which shows she cares enough to remember me. If you’re in the area and looking for great service and delicious food, stop into this location! It’s a sure way to put a smile on your face. (Reading the recent reviews, I’m astounded because I’ve never had anything but great experiences! I go in the mornings and at lunch time).
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Joseph Dubski
In short, the order taker in the drive through made it pretty clear that it was not her pleasure to take my order and ultimately got my order wrong. I was not shocked.

I don’t frequent this Chick-Fil-A location often, however there has been times where it is the most convenient location. I can confidently say that I have never had a great experience here unlike my typical experiences at any other locations. Today’s experience frustrated me enough to make this review. If it was just the mistake in the order then I would move on because that kind of stuff just happens sometimes. The reason it escalated to this review is the fact the order mistake was coupled with the employees attitude while taking the order. The mistake almost felt intentional.

I will continue to visit Chick-Fil-A…just never this location again.
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Julio Gambino
If I could it would be a zero 0 I had to wait 15 after I said make my food fresh told them no salt on fries the lady Sophia argue with me I said that they didn’t this is the second time that they did this hey corporate this is unacceptable is this how you guys treat your customers Hey Mr T.J Saint Romain is this how your employee supposed to treat customers is this acceptable You are the owner of this company
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Hannah Lee-Espig
Extremely poor service when they did not fulfill 10 orders of fries fries in my Doordash order for an office lunch. In first communication with them, they said the order for 10 L Fries never came through on their side, I then took a picture of their own receipt attached to my bag and then they informed that because the order came through Doordash that they would do nothing to resolve the mistake. I called the store and spoke to a manager and without any apology he reiterated that even though they missed the items they would do nothing to resolve it, and hung up on me.
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Paige Holland
This is the first Chick Fil A that I’ve been to where I’ve seen a leader actually be rude, ever, especially to the staff. Working front of the store behind the counter yelling at the employee’s, extremely unpleasant & honestly startling if you’re just entering like me. Her name starts with a L. & yes the wait time was long for my uber pick up so I understand the frustration but all chick fil a’s are busy & but rude, never.
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Jai Carena
These workers couldn’t make an order correctly if their life depended on it. This is not me just coming once, but on multiple occasions & honestly im done. I’d rather travel 20 miles at a location that’s gonna get my order correct rather than spend money here again. It’s either wrong, im missing something or the food is cold. & management? Whew Lord, let me just say it’s clear they hire everybody.

Not to mention when you order a salad they give you sandwich ranch sauce instead of salad dressing. How dumb are yall?
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Brian Kasula
This was a true disappointment. One order taker working (we had to wait awhile while multiple employees were walking around). Every table was dirty on the west side of the restaurant and were never cleaned the whole time we ate. We told the order taker we were dining in and our meals were brought in sacks! The employee who brought the food tried to give it to the wrong person even though we had a plastic tent that was color coded and I believe said something about a milkshake. One of my daughters worked at another Chick-fil-A location for a long time. The service at that location is phenomenal. I guess this is an example of poor regard for customer service and ownership standards.
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Anastasia Tendean
Already came here twice to pick up my replacement order of the sausage bowl because I was given the exact same amount of sausage. 3 pieces of sausage is normal (as told by a manager) in every bowl which is insane. Have never been greeted by management or team members ever since I started going there. No smiles from the employees either. Never have had issues like this at other locations and I did NOT appreciate the attitude the manager gave to me when she was speaking to me over the phone and will not be coming back.
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Conrad Steeneck
No straws for drinks. No ketchup for the fries. No napkins. No spoon for the shake. No spoon for the ice cream.

And missing one of the drinks.

But the food was great because we were really hungry.
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