

Welcome to your Dallas Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Address and Contact Information
Address: 3502 W Camp Wisdom Rd, Dallas, TX 75237
Phone: (214) 736-3085
Website: https://www.chick-fil-a.com/locations/tx/redbird?utm_source=google&utm_medium=gmb
Order and Reservations
Order: Order online
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Reviews
I credited the long wait due to the transition from breakfast to lunch. I arrived at the drive thru at 10:40a and breakfast ended at 10:30. However, the bad service is on its own.
The lady at the drive thru was very nice with a pleasant greeting, etc.
After waiting in the line a while, a lady brought the order to the car which was great but the order was incomplete. No ice cream cone with the kids meal and no cheese on the grilled chicken sandwich. The lady took the sandwich and said they would remake the grilled chicken sandwich with cheese. When she brought the cone out, she said I didn’t add the cheese to my sandwich so she took the my phone to pay and returned with the sandwich. I mentioned that it was the same cold sandwich and I guy jumps in to respond aggressively, ‘You know why it’s cold?!? Because we told you she didn’t order cheese. You just charged her for the cheese. That’s why the sandwich is cold!!’
So the lady apologizes again and takes the sandwich back. It was returned again…the same cold sandwich but this time with 3 slices of cheese…I’m assuming to compensate for my time or maybe they were upset at me or their coworker. The lady told me, ‘you know what…these grilled chicken sandwiches don’t come really hot’. Not true because other locations give me warm grilled chicken sandwiches and the cheese is melting. Actually this location does too.
Employees need to be trained to give better customer service, the “chic fil a way”
Now I need to go to another location to get a sandwich because I don’t trust this one. No telling how many hands touched this sandwich. Even the package looks worn from being opened so many times.
The was my “another” chance with this location. I may try again just to support the black owner.
She went above and beyond to make sure my meal was fresh and that I had everything I needed. What really stood out was her warm smile and the way she made me feel welcomed, not just as a customer, but as a valued guest. She even checked in on me during my meal to make sure I was enjoying everything, which added such a personal touch to the experience.
The restaurant was clean, the atmosphere was pleasant, and Jakira’s professionalism made it all the more enjoyable. It’s clear she takes pride in her role and truly cares about serving others with excellence.
I’ve always admired Chick-fil-A for its service and values, but Jakira is the perfect example of why I’ll continue coming back. She turned a simple meal into a memorable dining experience.
I live just two minutes away from another Chick-fil-A, but I drive about 15 minutes farther just to go to the one on Camp Wisdom and 67 by Red Bird Mall and it’s all because of Ivory! She’s one of the sweetest, most genuine workers there. Her kindness and positive energy always make my day. Whether I’m grabbing breakfast or just stopping by for a bag of ice, this location is always my go-to because of Ivory.
P.S. I love that she’s a Chiefs fan too, that’s just a bonus! ❤️