Layna Hueter
I’m so impressed with the staff at Edwardsville’s location. After a small mistake was made with my order, the workers went above and beyond to compensate. I can’t wait for my next visit!
… moreSea
I’m a regular but all of a sudden it was an issue with getting a military discount never been an issue before and I always present the id. Now my husband has to be present. Either you have a policy or you don’t. If you do make sure all your staff is following. It shouldn’t be ok one min but not the next. PETTY!!
… moreJan Stahlhut
Robin and dining staff were awesome!! Above 5 more like 10! We were newbies but will b back!! They made our great grandson’s birthday special. See u all soon! And the coffee is as great….and the banana pudding shake was a 10 too!! Thx
… moreTia Morris
Didn’t realize it was located in a college food court before gps-ing directions. Wish the physical description provided was accurate and more telling. Either way, we arrive with 23 collegiate athletes and received our food in a timely manner, but the service was beyond HORRIBLE! There were two (2) ladies working both registers. We proceed to inform both ladies that we will be covering all 23 meals. I get that it was 5:30pm on a Saturday and I get that it was a lot of orders to take, but that is no excuse to be as rude as one of the women were. The other lady was nice and pleasant. The younger of the two should be terminated. We didn’t appreciate her passive aggressive behaviors and overall negative attitude. She was cutting people off during ordering, not answering questions about the menu without raising her voice, and kept complaining to other customers about how “a coach brought his team in here”….just flat out disrespectful. We will not EVER visit this location again. If you hate your job that much, then please, by all means do anything else!
… moreLucas Freeze
I’ve been going here since 2020 and in the last year, they’ve started saying more and more that the ice cream machine is down, and shakes are unavailable. It’s a good Chick-fil-A, but I don’t feel like the shake machine has suddenly started repeatedly failing. If this happens again, I’ll reduce this to a 2-star or 1-star review.
… moreOlufunke Robinson-Nweye
Best place to get a quick lunch. Try the Chic-fil-A sauce whenever you visit (you’re welcome )
… moreSri _jan09
I waited more than 20 minutes for 2 spicy deluxe. I would have ordered at McDonald’s by this time.
… moreMonica H
I was at the Fairview heights IL location at about 1:30pm. I feel like the service inside is taking the back seat to all the attention given to the drive thru. Only 1 register was open and she had to fill the drinks before moving on to the next order. The line continued to get increasingly longer.
… moreCamille Haas
I was sitting in the pick up lane, the only one there, still took 3 minutes of me sitting there to start my food. how do I know? After paying I heard the Convo 3 minutes later that it hadn’t been started when they went to get my food so I could leave after spending that time restocking. Maybe take advantages of sundays and get it together?
… moreTj Gilmor
THE ORIGINAL SANDWICH HAS CHANGED! It is now a flat breast filet like Wendy’s…and tastes about as good. Buyer beware!
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