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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 30 E Chicago Ave, Chicago, IL 60611
Phone: (312) 266-8888
Website: https://www.chickfilachicago.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Kattar KATTAR
I went to this store, and this woman was incredibly rude. She laughed in my face, then went behind my back and talked about me behind my back. I didn’t do anything to you. You have no right to gossip about someone. I didn’t do anything to you. I want my order. Give me my order and let me go. Don’t interfere in other people’s business. This is unfair. If I had gone up to her and hit her, they would have said I was the one in the wrong, but this woman started it. You shouldn’t gossip about someone or talk about them. This is unfair, and no one can accept it. I spent more than twenty minutes not knowing what to do because I was so angry. You shouldn’t gossip about someone or gossip about them. Tell me just one thing I did wrong, just one thing. There isn’t anything. She just hates me and is looking for anything to accuse me of. And this isn’t the first time,
… moreLauren
When I received my delivery order, the soup had spilled inside the bag and soaked the rest of my food. I followed the instructions to request a refund and called the store for assistance.
I called the store on 12/16/25 at approximately 7:15 PM. The employee I spoke with, Jeff, was rude and dismissive and informed me that I would need to come into the store to receive a refund, despite this being a delivery order. There was no apology offered for the inconvenience or the condition of the food.
Overall, this was a disappointing customer service experience and not what I typically expect from Chick-fil-A or from the standards the Operator sets for this location. The issue was left unresolved, and as a result, I do not plan to order from this location again.
… moreI called the store on 12/16/25 at approximately 7:15 PM. The employee I spoke with, Jeff, was rude and dismissive and informed me that I would need to come into the store to receive a refund, despite this being a delivery order. There was no apology offered for the inconvenience or the condition of the food.
Overall, this was a disappointing customer service experience and not what I typically expect from Chick-fil-A or from the standards the Operator sets for this location. The issue was left unresolved, and as a result, I do not plan to order from this location again.
R Moore
POOR CUSTOMER SERVICE !!!!!!
I ordered a #2 and a tortilla soup. When I received my order, there was a deluxe sandwich, tortilla soup but no fries. I reported it to the manager just to be told to get back in line, re order and pay the difference. I’ve already waited 10 mins, are you sure I asked. I ended up back in line for another 5 mins.
The cashier was just as rude as the manager; so I requested my money back. This is the first time I’ve ever received poor customer service at a Chick Fil A; I will not be returning to this location. I attempted to reason multiple times to no avail.
The cashier took my order wrong and somehow I was inconvenienced while attempting to seek resolve. Make it make sense.
… moreI ordered a #2 and a tortilla soup. When I received my order, there was a deluxe sandwich, tortilla soup but no fries. I reported it to the manager just to be told to get back in line, re order and pay the difference. I’ve already waited 10 mins, are you sure I asked. I ended up back in line for another 5 mins.
The cashier was just as rude as the manager; so I requested my money back. This is the first time I’ve ever received poor customer service at a Chick Fil A; I will not be returning to this location. I attempted to reason multiple times to no avail.
The cashier took my order wrong and somehow I was inconvenienced while attempting to seek resolve. Make it make sense.
Phillip Conley Jr
Outside looking in I thought this place was a lot smaller than what it is. The inside of this place is huge! There’s a college campus close along with the neighborhood it serves so I can see this place getting jammed at dinner time. I was impressed by the carry-out system but it’s a bit flawed. They have a TV displaying the progress of every pickup order. When I arrived, my name was highlighted as ready but I didn’t see any food, DoorDash and other food delivery services were there picking up their orders. They seem to take priority when there, which is a good thing for the customer ordering for delivery. I had to check with a staff member about my order, they had it in the back. Not sure if they prepped it and placed it back there to save space or if it was perfect timing for me to ask the staff member. The staff were friendly and speedy with my food. All my food was fresh. I enjoyed my visit and plan to come back to see how my dine-in experience will be.
… moreCarlos
Overall a good experience. I’d come more if they had more deals.
… morestefan
I genuinely had one of the best fast food experiences and meals ever in my life from this place. The chicken sandwich was so good. The waffle fries were immaculate. The service was super amicable and pleasant. This chick fil a is actually peak
… moreHenrik reibom
There is no other option for fast food. So tasty! We had to go to target and buy the chick-fil-a souce to bring back home. A long que but still very quick.
… moreJorge Gomes
Tasty food. The Chick-fil-A Sauce is really really tasty. Correct Service.
… moreDaniel Robertson
idk what happened to manager, jeff, but you should leave your miserable attitude at home or have one of your workers cover register for you. i said hello with a smile and got no response… just a dead stare. guy did not acknowledge me or ask me any questions about my order. didn’t feel like his pleasure at all :/
… moreskyler templin
I would not recommend this location if you are on a time crunch. No matter if you order in advance or in person, be prepared to wait 25 minutes for any item. There have been times I’ve ordered one biscuit in advance and had to wait 30 minutes for it to be done. There is no since of urgency but as we all know, the food taste good so they will never close
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