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Welcome to your Bismarck Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 703 S 3rd St, Bismarck, ND 58504
Phone: (701) 751-0793
Website: https://www.chick-fil-a.com/locations/nd/kirkwood-mall-nd?utm_source=google&utm_medium=gmb
Order and Reservations
Order: Order online
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Reviews
Regina Phalange
Usually great but lately the drive thru has been paying 0 attention to the tickets before running out an order missing multiple items. It takes less than 2 minutes to read and double check the bags, why can’t you do your job right? Then you give costumers the stinky eye when they don’t drive off and go through the bags making sure we got what we ordered but hey if you don’t do it then I’m gonna hold the line until my order is 100% the way I put it in.
… moreTanner Leavitt
Always have to stop at Chick-fil-A when we are down in the States from Canada. Service is always great, food was amazing as always. I always get the spicy deluxe sandwich and the kids love the nuggets.
… moreAmber Romero
By far the best food I’ve ever had five stars bravo well done food was out of this world. I was so impressed. I ate my whole Chick-fil-A deluxe sandwich. I was in tears that’s how good it was. It was so juicy so tender so hot so fresh so crispy so everything everything was justjust five stars love it love the service love everything about that restaurant Kudüs to Chick-fil-A in Bismarck.
… moreChase D
I recently visited Chick-Fil-A, and it was an absolute delight from start to finish! The food is consistently top-notch—their classic chicken sandwich is juicy, perfectly seasoned, and paired with those addictive waffle fries that are crispy on the outside and fluffy inside. I also tried the nuggets, which were tender and flavorful, with just the right amount of crunch. But what really sets this place apart is the polite service; every team member greeted me with a genuine smile and “my pleasure,” making the whole experience feel welcoming and efficient. Whether you’re in a rush or dining in, they go above and beyond. Five stars all the way, Bismarck Chick-Fil-A never disappoints
… moreNodak Reviews
I typically use the drive-thru — most recently the mobile drive-thru — and find the service here to be friendly and quick. The young team members consistently handle their roles with professionalism, respect, urgency, and a genuine friendliness that’s impressive. My orders are correct about 80% of the time, so I’d like to see better accuracy on that front. Indoor dining tends to be hectic and loud, which makes it less enjoyable for me. My only broader wish for Chick-fil-A is more healthy menu options. Overall, a reliable spot with great service and tasty food — I’ll keep coming back.
… moreKatelyn McCarthy
I travel frequently for work and have now visited this location twice. Unfortunately, both experiences have been disappointing, and this most recent visit was especially concerning. It left my team and me feeling unwelcome and undervalued as customers.
Our group placed an order totaling approximately $60, with each person ordering separately. The cashier, who appeared to be a newer employee, was polite and seemed to be handling orders appropriately. One member of our group was hesitant about ordering, but we encouraged her to order a mac and cheese. She clearly ordered it, and the cashier repeated it back to her I personally heard the confirmation.
Our food arrived quickly, which we appreciated. However, the mac and cheese was missing. I returned to the counter to let the staff know. Instead of immediately addressing the issue, I was handed an empty cup, which was confusing and uncomfortable. It felt as though our concern was not being taken seriously.
We were then asked to provide our receipt, which I understand as part of standard procedure. However, the situation escalated unnecessarily. Despite our group having a substantial order, it became a dispute over one missing item. We were ultimately required to pay again for the mac and cheese, even though it had been ordered and verbally confirmed. By the time it was finally brought out not by a manager, but by another young employee most of our group had already finished their meals.
Additionally, while this was happening, several employees were standing around behind the counter. There did not appear to be any urgency or leadership stepping in to resolve the issue. In my experience, when there is a mistake, a manager typically addresses it directly and ensures the guest leaves satisfied. That did not occur here.
The cashier also reprinted the receipt to show whether the item was listed, even after we had already provided our original receipt and stated we would simply pay for it to avoid further delay. The entire interaction lacked the level of professionalism and customer care I associate with Chick-fil-A.
As a premium member and frequent traveler who regularly chooses this brand, this experience was disappointing and does not reflect the standard of service I have come to expect. Based on this repeated negative experience, we will not be returning to this location.
I hope this feedback is taken seriously and reviewed with the appropriate team, as this is not the level of service customers should receive.
… moreOur group placed an order totaling approximately $60, with each person ordering separately. The cashier, who appeared to be a newer employee, was polite and seemed to be handling orders appropriately. One member of our group was hesitant about ordering, but we encouraged her to order a mac and cheese. She clearly ordered it, and the cashier repeated it back to her I personally heard the confirmation.
Our food arrived quickly, which we appreciated. However, the mac and cheese was missing. I returned to the counter to let the staff know. Instead of immediately addressing the issue, I was handed an empty cup, which was confusing and uncomfortable. It felt as though our concern was not being taken seriously.
We were then asked to provide our receipt, which I understand as part of standard procedure. However, the situation escalated unnecessarily. Despite our group having a substantial order, it became a dispute over one missing item. We were ultimately required to pay again for the mac and cheese, even though it had been ordered and verbally confirmed. By the time it was finally brought out not by a manager, but by another young employee most of our group had already finished their meals.
Additionally, while this was happening, several employees were standing around behind the counter. There did not appear to be any urgency or leadership stepping in to resolve the issue. In my experience, when there is a mistake, a manager typically addresses it directly and ensures the guest leaves satisfied. That did not occur here.
The cashier also reprinted the receipt to show whether the item was listed, even after we had already provided our original receipt and stated we would simply pay for it to avoid further delay. The entire interaction lacked the level of professionalism and customer care I associate with Chick-fil-A.
As a premium member and frequent traveler who regularly chooses this brand, this experience was disappointing and does not reflect the standard of service I have come to expect. Based on this repeated negative experience, we will not be returning to this location.
I hope this feedback is taken seriously and reviewed with the appropriate team, as this is not the level of service customers should receive.
Greany Beeny
Friendly and professional staff! Quick service, even with a line! Great food always fresh! This is the one place I’ve never had stale fries! Love the food so much! Keep up the great work!
… moreCory Stewart
We got the spicy chicken sandwiches- they were great and a Chick-fil-A Deluxe Sandwich which was decent-the chicken was a bit dry and not a lot of taste. Overall, good food. The drive through line was a strange experience.
… morePete SCHNEIDER
Saturday Nov.1st at 1245 . They need to get new drive thru staff. Asked name 5 times. Then spelled it wrong. Told them our order and read it back totally wrong. Then got to the windows and had 5 ppl ask what we had.It was 4 shakes. Then still tried to give us the wrong stuff. Yikes need some major help. Total mess..worse I’ve seen. Usually amazing.
… moreMichele K
Drive thru is like a well oiled machine. Excellent service, friendly smiles, competent kids – all doing a great job! “Kids” are young adults, actually. And they deserve a lot of credit. We went through at the height of busy-ness and they really have their work cut out for them! Excellent job! Kudos. The line for cars was long but not due to these workers. They have you in & out in no time. That’s a tough act to follow day after day and all day long. Well done, everyone. Thank you.
… more