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Welcome to your Columbus Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 1924 N High St, Columbus, OH 43201
Phone: (614) 372-5308
Website: https://www.chick-fil-a.com/locations/oh/the-osu-in-line?utm_source=google&utm_medium=gmb
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Last Updates
Reviews
Nye Searcy
I came today to this location on 11/14/25 around 3:30pm cashier Sarah rang me out with my order: I had a coupon. The manager Aaron was so rude. He didn’t let me use my coupon for a spicy chicken sandwich. I spent time filling out a survey and the manager Aaron said to me” the company has no way to redeem the coupon and I could still use it” I thought that was so unprofessional and irrelevant. I’m so sad bc of this. I am never eating here again. This was the worst customer service experience/ chic fil a lied and wasted my time for a receipt survey only to get to this location and get treated horribly.
… moreChristopher Hunnicutt
So, the rating is specifically for this location, but the rant is for the company. Generally I stop by the Polaris location, which is satisfactory I guess. However, I was on this side a town and figured I’d swing by… clear mistake on my part. Everything from the food to the service was underwhelming. Order a bowl, didn’t receive sauce or silverware.
But really this just speaks to how substandard and disappointing Chick fil’a as a whole has become. It’s basically glorified McDonalds that doesn’t open on Sundays. From now on, I can just spend the extra five minutes to make coffee and myself something from home. It’s not worth continuing to give you all money, besides y’all do a shitty job of scanning rewards nowadays.
… moreBut really this just speaks to how substandard and disappointing Chick fil’a as a whole has become. It’s basically glorified McDonalds that doesn’t open on Sundays. From now on, I can just spend the extra five minutes to make coffee and myself something from home. It’s not worth continuing to give you all money, besides y’all do a shitty job of scanning rewards nowadays.
Knot Kool
I was first in line yet she began tending to everyone that came in after then I excused myself and notified I was there before them. Then she immediately got rude and apologized to them for me interrupting after I picked up my order. I politely excused myself to notify I was there before the others, and for that rudeness is what I deserve? I thought Chick-fil-A service is supposed to be understanding and kind. Was a black female individual with long blonde braiding.
I work in customer service for years and I do my best to treat everybody kindly and not be selective in my kindness. Otherwise I do like this location I usually have a very fond experience.
… moreI work in customer service for years and I do my best to treat everybody kindly and not be selective in my kindness. Otherwise I do like this location I usually have a very fond experience.
Michael Olson
I just want to say Emily and Deonte were one of one on the customer service aspect. I ordered my meal and I thought I had ordered a milkshake and it was not added to the order after getting to talk to Emily, she had a great resolution to everything and actually gave me a milkshake for free. I really appreciate her putting the customer first and Deonte doing everything to understand the situation for this reason I will continuously come to this location and want to give a five out of five review to this location and the management team.
… moreE Bram
Friendly service and order filled accurately. Food was as expected. Seating area was a little dirtier than we are used to in our home town Chick-fil-A location.
… moreVictoria Kaplan
Chick-Fil-A on high street is located in a great location that is close to Ohio States campus. It is relatively easy to access by walking, but it may be difficult to drive as there is not much parking around. There are a few parking spots on the side of the building where it is located, as well as some accessible parking spots for individuals who need them. Chick-fil-A has two large doors that open onto high street, as well as a standard-sized door to enter the actual establishment. These doors can be found to be a bit heavy, but they open into wide open spaces that allow plenty of room for individuals to move, as well as for those who use mobility devices. There are sometimes lines at chick-fil-A, but they usually move relatively quickly. The staff is always extremely accommodating, kind, and willing to help. As well, they have the option to order your food ahead of time online or using their app and there is a delivery option. Chick-fil-A has tables located throughout the establishment with various table heights and different seats such as benches or traditional-style chairs. Some of the tables are located very close to each other which can make it difficult to access some of them, but usually, there are other seats available that are more accessible. Their menu is available for viewing online, as well as any allergy or nutrition information.
… moreCole Frazier
This is a very clean restaurant with helpful, friendly staff. I love it here. The Mac and cheese is good, but perhaps they could prepare smaller batches more often… there are clean facilities and of course their sandwiches are excellent. I had a blast.
… moreShawn Kiefer
The restaurant dining area was in need of cleaning. Numerous tables were dirty, trahs and food on the floor, and there was one heck of a water leak behind the counter where you order running out into the restaurant. Trash cans were full. I have never been to a chick-fil-a that the dining room was not spotless.
… moreMonica Smith
11.1.25 i placed an order inside establishment &1258pm,I did not check employees name,but he was SO personable and efficient. Quite pleasant! He made my day. That doesn’t happen often, so I took the time to say how much I REALLY appreciate it
… moreAlina Rakhimzyanova
Such polite and well-mannered employees! They are always helpful and prepare your order quickly
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