Pineapple Pizza
Sad experience. Used to frequent here a lot but not anymore. Went through the mobile drive thru and received our order… just before we pull off we realized right off the bat; we were missing a milkshake and chose to go inside since it was a simple mistake, but when we went inside and waited for our turn at the counter; the moment It was our turn in line a lady at the counter, in red looked right over us, and immediately turned her attention straight to the lady behind us. I was extremely puzzled as of why we were looked over after waiting our turn in line… not wanting to interrupt we waited for after they finished talking to inform the lady in red that we were missing a milkshake. She barely acknowledged what we had said before telling us they’re working on it, so we stepped off to the side and waited. The lady must’ve thought we were out of earshot because she proceeded to tell some other worker to see if we had paid for it and had the receipt (which I tried to show her earlier until she practically brushed off my existence…) they proceeded to try and give me someone else’s milkshake which I declined (since it wasn’t mine and someone elses who was waiting on their own separate order.) eventually a different worker came over to check my recipe and seen that I did have a milkshake and got it to us— with no problem. Eventually we returned home and didn’t have the ice creams for the kids meals, but didn’t want to go back through the same hassle, and brushed it off. I didn’t want to draw attention to it since it could’ve been a minor mistake or mix-up but the customer service received by the lady in red at the front counter was disappointing. She needs to be retrained and informed that the way she handled it was unprofessional and unappealing.
… moreJoshua Degnan
With Chick fil a you expect great food and service. They hold themselves to an even higher standard than I would. I went today and our food was “delayed”. We still got our order in under 10 minutes which would be considered fast for a lot of other places in Danville. They apologized multiple times and did a little something extra to make up for service they thought was to slow. 5 stars
… moreZane Weickum
It was my pleasure to patron Chick-Fil-A as a guest. I have traveled far and wide, and eaten at many Chick-Fil-A establishments, and this location was nothing less than exceptional.
All of the team members were incredibly helpful, especially Trainer Hailey
… moreTom Simpson
Normally, Chik-fil-a is great however I think my #1 sandwich was undercooked I didn’t finish it. Had used the drive thru, and was not close enough to return or I would have. Amazingly the store gave me points the next day for a complete meal, so maybe others complained. I at least got my steps in going to the bathroom the following few days.
… moreShallien Gaines
Food is always top notch and hot!! And when I asked for extra pickles man didn’t they deliver
… moreMichelle Petsch
Ordered online and when I arrived at the mobile pick up lane, every single employee was amazing and so super kind. The employees there are cheerful and happy and make your experience amazing! Thank you and will go more often!
… moreBrandy
As per usual, Chick-fil-A did not disappoint. Whether it’s salad or a sandwich the food is always fresh and the customer service was great.
… moreDashanera Brumley
We go here alot, usually out of what we want ( mac n cheese, grilled kids nuggets etc.) And stuff is just thrown in the bag all crazy, fries haven’t been fresh for weeks, never get a fork or straw most of the time. Fruit was mushy and old.
… moreFarore Triforce
Nice and peaceful. Perfect for the whole family. Never worry about going here. We love the mini play place!
… moreTerra Jeffries Realtor
I truly believe this Chick Fil A is better than all of the rest. Salad, diet lemonade and an original iced coffee is my go-to order.
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