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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Welcome to your Pensacola Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 510 N Navy Blvd, Pensacola, FL 32507
Phone: (850) 455-6100
Website: https://www.chick-fil-a.com/locations/fl/navy-blvd?utm_source=google&utm_medium=gmb
Menu Photos
Order and Reservations
Order: Order online
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Last Updates
Reviews
Brandon Pulido
It’s pretty consistent to go here and ask for either no tomatoes or an additional item on your sandwich. Many times they get it right but at the times when they don’t, it’s very frustrating. I paid $1.60 to add bacon onto a Chick-fil-A sandwich only to arrive home and there’ll be no bacon on my sandwich while the other sandwich I had bacon added too did have bacon on it. This means that they were able to get one of my two sandwiches correct. But then looking at the bacon, it’s three very small strips of bacon for $1.60 and the cheese isn’t even on the sandwich it’s hanging off the side very disappointing. Tried to call the location and no one picked up and the mailbox was full so I couldn’t leave a message.
… moreJosiah Mason
I just want to take a moment to say how truly amazing, thoughtful, and kind my Chick-fil-A delivery driver was, because the level of service he provided honestly made my entire day better. From the very start, it was clear that he genuinely cared—not just about delivering food, but about making sure the experience itself was a great one. He was polite, warm, and incredibly considerate, communicating clearly and making sure everything was perfect every step of the way. My order arrived promptly, neatly handled, and with such a positive attitude that it felt like more than just a delivery—it felt like a moment of real human kindness. In a world where things can often feel rushed or impersonal, his friendliness and attention to detail stood out in the best possible way. You could tell he takes pride in what he does, and that kind of care doesn’t go unnoticed. Truly the best service I’ve ever had, and a reminder that small acts of kindness can make a big difference. THANK YOU JOSH CHICK-FIL-A IS LUCKY TO HAVE YOU
… moreNicole Wilson
My fav Chick-Fil-A!! Every time I go it’s always quick and super friendly service. The drive thru is definitely quicker than going in, though. The drive thru moves very quickly. They definitely have an amazing system and know what they’re doing. 10/10 definitely recommend.
… moreT H
I go to this chik fil a a couple times a week, the staff is the best around. They are beyond excellent, BUT the last 4 or 5 times I’ve been the chicken to the salads has not been cooked thoroughly and all of the pieces are like tendons and stringy. It’s been horrible. Got another salad for my little girl this evening and she wouldn’t even eat it. I think it’s going to be a long time before we go back. The quality of food is horrible and not to mention the soggy old fries
… moreLydia
Always flawless and always awesome customer service. I have two teenage sons and they like food lol, love this place all the way around. We usually do drive thru and our pup was along for the ride and the drive thru worker gave him a treat also! He was happy to go here too! Never had bad service or bad food here. Reason we never object for a meal here!
… moreAnthony Lutts
Ate most of this before realizing it was raw. Puked, think I’m good but gross.
Could not even make a complaint to Chick-fil-A because was not given a receipt cause I payed with cash. Unacceptable from the lords chicken my savior and grace do better Chick-fil-A.
… moreCould not even make a complaint to Chick-fil-A because was not given a receipt cause I payed with cash. Unacceptable from the lords chicken my savior and grace do better Chick-fil-A.
A
UPDATED REVIEW: DO NOT COME HERE
After 3 hours on the phone trying to resolve my order, and being hung up on and having my calls declined multiple times…
SAM told me that I had to make a VERY unsafe drive while sick if I wanted to get my food.
Which was COMPLETELY unsafe and against the ER doctor’s orders, while extremely sick with COVID.
So I rushed to get to this location before they closed, and even walking up wrapped in a blanket, dizzy, sick, and barely able to breathe, SAM looked at me, pretended he didn’t see me, and then I watched him just drop the phone and hung up on me while I was calling telling him that I was standing in the lobby entrance.
SAM acted like I did not exist and then came out and basically threw my food at me.
SAM then proceeded to tell me over and over that they “did everything they could” even after I was told by TRISHA that I would have my food delivered by chick fil a delivery, then told they wouldn’t do it.
This has been an absolute nightmare and I cannot believe the level of disrespect, the complete lack of customer service, the rudeness…..
And SAM making me put my life at risk to drive here while so sick I couldn’t even make it to my car, but forced myself to because it was the only way that I was going to get a meal today.
I made it clear I was too sick to even drive to Walmart, much less go in and get groceries, and yet SAM made me put my life at risk.
This was an absolute nightmare and felt like a slap in the face and complete disrespect, and I’ll be speaking with AARON BROWN about his employees behavior tomorrow.
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This location is horrible and I HIGHLY recommend staying away.
I have deathly food allergies that will kill me or put me in the ER.
I ordered a door dash order with a note about the allergies, but after speaking with Trisha, she told me they can’t see notes left through door dash.
So Trisha immediately checked with the kitchen and quickly got back to me on the phone, and told me NOT to eat the door dash delivery after speaking with the kitchen staff.
She told me that even with the note, it wasn’t safe for my allergies, which being told before I ate it, literally saved my life.
She said that she talked with the kitchen staff and is going to replace the order that I can’t eat because of my allergies.
I’m currently very sick and was not able to drive to the location to get a refund or pickup the food, which is why I used door dash in the first place.
So TRISHA WENT ABOVE AND BEYOND to make sure a SAFE order was being delivered by chick fil a personally since I can’t eat the allergy contaminated food ordered through door dash.
She had great customer service, making sure the delivery address was correct, and making sure the order was safe to eat, and made it to me safely.
On top of that, Trisha told me that she would speak with the entire kitchen staff about food allergies and cross contamination, so there would never be any issues in the future.
I thought this was by far the best customer service I’ve experienced in the entire country. Until now.
And if you look at my Google profile, you can see I’ve been almost everywhere in the country (and many other countries) and I am one of the top 10% of reviewers in multiple categories, and this was by far the best experience I’ve ever had.
Trisha was absolutely amazing today, she saved my life from contaminated food, corrected it, and immediately fixed the situation.
And on top of that, Trisha also took the time to have a discussion with the entire kitchen crew about allergy concerns to be sure this never happens again.
I am beyond thankful for the EXCELLENT customer service Trisha provided, and I cannot express my gratitude enough.
This is the ONE RESTAURANT that I trust to be safe and careful with my food allergies. AND go above and beyond to ensure my safety with my food allergies, and prevent any issues in the future.
Thank you again for the fast response and ensuring I didn’t have a deadly reaction and for making things right.
… moreAfter 3 hours on the phone trying to resolve my order, and being hung up on and having my calls declined multiple times…
SAM told me that I had to make a VERY unsafe drive while sick if I wanted to get my food.
Which was COMPLETELY unsafe and against the ER doctor’s orders, while extremely sick with COVID.
So I rushed to get to this location before they closed, and even walking up wrapped in a blanket, dizzy, sick, and barely able to breathe, SAM looked at me, pretended he didn’t see me, and then I watched him just drop the phone and hung up on me while I was calling telling him that I was standing in the lobby entrance.
SAM acted like I did not exist and then came out and basically threw my food at me.
SAM then proceeded to tell me over and over that they “did everything they could” even after I was told by TRISHA that I would have my food delivered by chick fil a delivery, then told they wouldn’t do it.
This has been an absolute nightmare and I cannot believe the level of disrespect, the complete lack of customer service, the rudeness…..
And SAM making me put my life at risk to drive here while so sick I couldn’t even make it to my car, but forced myself to because it was the only way that I was going to get a meal today.
I made it clear I was too sick to even drive to Walmart, much less go in and get groceries, and yet SAM made me put my life at risk.
This was an absolute nightmare and felt like a slap in the face and complete disrespect, and I’ll be speaking with AARON BROWN about his employees behavior tomorrow.
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This location is horrible and I HIGHLY recommend staying away.
I have deathly food allergies that will kill me or put me in the ER.
I ordered a door dash order with a note about the allergies, but after speaking with Trisha, she told me they can’t see notes left through door dash.
So Trisha immediately checked with the kitchen and quickly got back to me on the phone, and told me NOT to eat the door dash delivery after speaking with the kitchen staff.
She told me that even with the note, it wasn’t safe for my allergies, which being told before I ate it, literally saved my life.
She said that she talked with the kitchen staff and is going to replace the order that I can’t eat because of my allergies.
I’m currently very sick and was not able to drive to the location to get a refund or pickup the food, which is why I used door dash in the first place.
So TRISHA WENT ABOVE AND BEYOND to make sure a SAFE order was being delivered by chick fil a personally since I can’t eat the allergy contaminated food ordered through door dash.
She had great customer service, making sure the delivery address was correct, and making sure the order was safe to eat, and made it to me safely.
On top of that, Trisha told me that she would speak with the entire kitchen staff about food allergies and cross contamination, so there would never be any issues in the future.
I thought this was by far the best customer service I’ve experienced in the entire country. Until now.
And if you look at my Google profile, you can see I’ve been almost everywhere in the country (and many other countries) and I am one of the top 10% of reviewers in multiple categories, and this was by far the best experience I’ve ever had.
Trisha was absolutely amazing today, she saved my life from contaminated food, corrected it, and immediately fixed the situation.
And on top of that, Trisha also took the time to have a discussion with the entire kitchen crew about allergy concerns to be sure this never happens again.
I am beyond thankful for the EXCELLENT customer service Trisha provided, and I cannot express my gratitude enough.
This is the ONE RESTAURANT that I trust to be safe and careful with my food allergies. AND go above and beyond to ensure my safety with my food allergies, and prevent any issues in the future.
Thank you again for the fast response and ensuring I didn’t have a deadly reaction and for making things right.
jstellaelderlaw Pensacola
They work while sick and unclean. They touch food without cleaning thier hands. Avoid this particular place unless you want a stomach bug. I learned the hard way. I will only go to the one on Bayou.
… moreDanielle K
Shout out to Katie for the little duckies and for lovely conversation. She made sure we were well taken care of.
Food was fresh and delicious
… moreFood was fresh and delicious
W Moore
Writing this after multiple breakfast visits to Chick-fil-A with the same results….over $8 for two “chicken” biscuits. Price use to be okay when there was actually chicken with the biscuits.
NOW, all you get for a chicken biscuit is 5/6 plain biscuit, and 1/6 “piece” of a chicken that’s covered with seasoned flour and fried in oil. YUK! Not what I wanted, or expected.
Done with paying more for less, done with breakfast at Chick-fil-A.
… moreNOW, all you get for a chicken biscuit is 5/6 plain biscuit, and 1/6 “piece” of a chicken that’s covered with seasoned flour and fried in oil. YUK! Not what I wanted, or expected.
Done with paying more for less, done with breakfast at Chick-fil-A.