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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Welcome to your Chapel Hill Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 241 S Estes Dr, Chapel Hill, NC 27514
Phone: (919) 705-0798
Order and Reservations
Order: Order online
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Reviews
AJM
I visited the Chick fil A on Estes today. It was 41° outside, and staff were still required to stand outdoors taking drive thru orders instead of working from the window.
I asked the employee helping me if there was a cutoff temperature for being outside. She said no. I said, “You’ve got to be freezing,” and she pulled her jacket tighter around herself. It was clear she could not speak freely.
I asked to speak with a manager and told them I was not purchasing food. A young female manager came out. She was polite, but clearly repeating a script. I told her it is absolutely unacceptable to require employees to stand outside in 41° weather. She replied, “But they have a heater.” I said that does not matter. I asked again if there was a cutoff temperature. She said there is not and that this is Chick fil A policy.
I then told her that I have struggled with going to Chick fil A for social and political reasons, and this sealed it for me. Policies like this feel like they were written by “a white man sitting in a big office with his heater on,” far removed from the people forced to carry them out.
I will not return to this location or the one on Renaissance.
… moreI asked the employee helping me if there was a cutoff temperature for being outside. She said no. I said, “You’ve got to be freezing,” and she pulled her jacket tighter around herself. It was clear she could not speak freely.
I asked to speak with a manager and told them I was not purchasing food. A young female manager came out. She was polite, but clearly repeating a script. I told her it is absolutely unacceptable to require employees to stand outside in 41° weather. She replied, “But they have a heater.” I said that does not matter. I asked again if there was a cutoff temperature. She said there is not and that this is Chick fil A policy.
I then told her that I have struggled with going to Chick fil A for social and political reasons, and this sealed it for me. Policies like this feel like they were written by “a white man sitting in a big office with his heater on,” far removed from the people forced to carry them out.
I will not return to this location or the one on Renaissance.
Gerardo Cristobal
I went during breakfast and lunch, and the food and service were fantastic. The chicken was hot and fresh, and that goes for the hashbrowns and fries. The employees greeted me when I walked in and were very friendly. I didn’t have to wait too long for my food to be ready, which was a nice touch to my experience. I highly recommend this place
… moreEmma Shriver
What an amazing experience it was to come here and have the best food ever. Owen was fantastic, he kept checking up on us and made sure we have everything and was cleaning the tables! Another fantastic job from Josie who took our order and was very nice!
… moreHonest Reviewer
Had a really bad experience here. I asked for a small fry for my three year old that had surgery and was told they couldn’t drop it. I used to work at chick fila and i know they can drop a fry no problem. It would have made my toddlers day. It’s sad this world we live in one fry is too much for a 3 year old…I’d love to speak with a store manager about this. Yes it was 10:10 in the morning but you expect me to wait til 1030 when it’s in the freezer right by the fryer. Literally so crazy to me.
… moreJake Vyper
Just like most Chick Fil-A’s, this new location has excellent customer service – both in Drive-Thru and Dine-In. I’ve been here multiple times since they opened a few months ago, and I have to say that this is the best fast food spot in the Chapel Hill area, especially for breakfast.
The dining area looks somewhat smaller than most Chick Fil-As I’ve been to – not in terms of space but the amount of seats. Regardless, I was able to easily find a seat in my latest visit for breakfast. There’s pop music from the radio playing in just the right volume, so the atmosphere doesn’t feel dead. Place looks clean overall and temperature is just right despite the cold weather outside.
Chick fil-A’s app is one of the best for ordering in any method. I never have to go to the front counter when dining in but I noticed a tiny flaw when going ordering via Mobile drive thru: it seems they don’t prepare the order until you get to the drive thru area – which could be a good and bad thing. Good because it ensures freshness but in a couple of experiences, it was bad because I had to wait a few more minutes despite ordering via the app ahead of time even though there weren’t a lot of customers.
In the latest visit, I dined in for breakfast and ordered a spicy biscuit combo with those little “hashbrowns” and half sweet tea/half unsweetened. My latest discovery is that I could just order the protein such as a spicy fillet for the first time. Also got the honey and the other type of honey sauce for the sandwich. I also added egg and American cheese on my sandwich for additional price, and my total was around $10.50 – overall great value for fastfood breakfast. I sometimes order parfait with granala instead of hash but that costs around $3 more. Spicy chicken fillet sandwich was satisfying, breaded and spiced just right. The signature Chick Fil-A sauce is good but I wish they also have something similar to Cane’s or Zaxby’s spiced orange sauce.
Being able to customize order in the app is easy and it’s nice to get points for rewards (free items). Chick Fil-A’s reputation for having amazing customer service is carried on in this location, and this is one of the major reasons I decide to go to this fast food over others. An employee often comes and ask if I need anything like a refill and they sometimes help take my trash away when I’m done. Despite a few flaws like forgetting a drink order or leaving 1 of the tables not completely clean at 1 time, Chick Fil-A’s customer service is excellent in this particular location.
I’ll definitely return here again (more for breakfast). Not saying lunch/dinner menu is bad – love the salad and the typical chicken sandwiches and breaded tenders but since they took out the pimento sandwiches, it gave me 1 less reason (major to me) to grab lunch or dinner. They need to spice it up, introduce something new worth trying.
Nonetheless, I enjoy Chick Fil-A overall and I’m glad this Chapel Hill locatiok now exists. It’s close to the Planet Fitness too, so customers can go there if they want to burn those poultry calories!
… moreThe dining area looks somewhat smaller than most Chick Fil-As I’ve been to – not in terms of space but the amount of seats. Regardless, I was able to easily find a seat in my latest visit for breakfast. There’s pop music from the radio playing in just the right volume, so the atmosphere doesn’t feel dead. Place looks clean overall and temperature is just right despite the cold weather outside.
Chick fil-A’s app is one of the best for ordering in any method. I never have to go to the front counter when dining in but I noticed a tiny flaw when going ordering via Mobile drive thru: it seems they don’t prepare the order until you get to the drive thru area – which could be a good and bad thing. Good because it ensures freshness but in a couple of experiences, it was bad because I had to wait a few more minutes despite ordering via the app ahead of time even though there weren’t a lot of customers.
In the latest visit, I dined in for breakfast and ordered a spicy biscuit combo with those little “hashbrowns” and half sweet tea/half unsweetened. My latest discovery is that I could just order the protein such as a spicy fillet for the first time. Also got the honey and the other type of honey sauce for the sandwich. I also added egg and American cheese on my sandwich for additional price, and my total was around $10.50 – overall great value for fastfood breakfast. I sometimes order parfait with granala instead of hash but that costs around $3 more. Spicy chicken fillet sandwich was satisfying, breaded and spiced just right. The signature Chick Fil-A sauce is good but I wish they also have something similar to Cane’s or Zaxby’s spiced orange sauce.
Being able to customize order in the app is easy and it’s nice to get points for rewards (free items). Chick Fil-A’s reputation for having amazing customer service is carried on in this location, and this is one of the major reasons I decide to go to this fast food over others. An employee often comes and ask if I need anything like a refill and they sometimes help take my trash away when I’m done. Despite a few flaws like forgetting a drink order or leaving 1 of the tables not completely clean at 1 time, Chick Fil-A’s customer service is excellent in this particular location.
I’ll definitely return here again (more for breakfast). Not saying lunch/dinner menu is bad – love the salad and the typical chicken sandwiches and breaded tenders but since they took out the pimento sandwiches, it gave me 1 less reason (major to me) to grab lunch or dinner. They need to spice it up, introduce something new worth trying.
Nonetheless, I enjoy Chick Fil-A overall and I’m glad this Chapel Hill locatiok now exists. It’s close to the Planet Fitness too, so customers can go there if they want to burn those poultry calories!
Meme Bernholz
All I can say is this: 10 perfectly cooked chicken strips made one of my best friends the happiest girl in the world. So much so, yep, the very next day included 10 more! I love the efficiency of this particular drive through and the employees are top notch! Guess what- that spotted cow was right when it said to “eat mor chikin ”. Lol.
… moreEmma Bear
They usually do pretty well but they messed up my order 3 times over charged me and when my order was “fixed” the still some how made it wrong and didnt give me my sauce. My order was 2 Chicken breast no bun no vegetables, with melted cheese on top, and two cups of sauce on the side.
… moreKylie Leavitt
This is quite literally the best Chick-Fil-A there is. The ownership and workers of this CFA are beyond kind, create a wonderful place to enjoy some yummy food, and will go above and beyond to ensure you have a great experience at this establishment. I’d give them 10 stars if I could.
… moreMaria Alicia Davis
I was surprised that there wasnt a long line thru the drive thru. I love their food.
… moretiffany counts
If I could leave zero stars, I would. I usually have no problems at this Chick-fil-A location however this morning September 27, 2025 I placed in mobile order for breakfast at 10:27. I arrived in the mobile order line at 10:30 when I got to the front they told me they cannot complete my order. The manager was rude and nasty and shoved my card in my hand after I requested a refund. She seemed very irate. I will be contacting corporate on Monday.
… more