

Welcome to your Hanover Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 7055 Arundel Mills Cir, Hanover, MD 21076
Phone: (410) 799-2812
Website: https://www.chick-fil-a.com/
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Reviews
Minus 1 star because they don’t have curbside pickup.
I had an Togo order that I decided to eat some of before leaving so I was sitting about 30 min. I didn’t need anything at all but it would’ve been nice to have the same courtesy that every paying customer received. I don’t do reviews to get anyone in trouble I do them so companies can stay active in training your employees on great customer service. I’m pretty recognizable so they just didn’t ask.
I’ve given this location multiple chances thinking maybe they had an off day, but no — it’s consistent. Meanwhile, the Chick-fil-A 15 minutes away gets it right every time, so I’d rather take the extra drive just to avoid dealing with this one. That should tell you something.
If you decide to come here, double check your entire order before you leave. Don’t assume it’s right just because it’s Chick-fil-A. I’ve learned the hard way way too many times.
The second time, I asked them for a breakfast meal and they forgot my hash browns, I caught that before I left the drive thru, my salad wasn’t nasty and spoiled like last time but they forgot to take out the blue cheese.
I will be avoiding this location from now on and going to another one.
This is not my first time seeing the manager, Tori, belittle employees right in front of customers. This morning between 7:45 and 8:03 AM, she answered the phone, said to someone “I don’t even want to talk to you either,” and hung up — all while customers could hear. She also spoke to Miss Angela in such a disrespectful, degrading way that it was uncomfortable to watch.
No one deserves to be treated like that, especially in front of customers. I’ve asked a few employees why they don’t report her behavior, and they said nothing ever changes because she’s been there so long. That’s not an excuse — everyone deserves a healthy and respectful work environment.
Chick-fil-A is known for kindness and professionalism, but this kind of behavior from management is the opposite. I truly hope corporate reviews the cameras from that morning and addresses this.