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Welcome to your Wilkes Barre Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 989 Schechter Dr, Wilkes-Barre, PA 18702
Phone: (570) 822-7400
Website: https://www.chick-fil-a.com/locations/pa/wilkes-barre-township?utm_source=google&utm_medium=gmb
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Order and Reservations
Order: Order online
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Reviews
Izzy Shakfa
I recently visited Chick-fil-A and had the most delightful experience! I ordered the Spicy Chicken Sandwich and a milkshake, and both were absolutely phenomenal.
The Spicy Chicken Sandwich was perfectly cooked, with a crispy, flavorful breading that had just the right amount of spice to wake up my taste buds. The chicken was juicy and tender, and the sandwich was complemented perfectly by the fresh lettuce, pickles, and soft, buttery bun. Every bite was perfection!
As for the milkshake, it was a game-changer. I opted for the cookies and cream flavor, and it was rich, creamy, and blended to the ideal consistency. It wasn’t too thick or too runny—just perfect for sipping through a straw while enjoying the rest of my meal. The flavors were bold yet balanced, making it the perfect treat to cool down the heat from the sandwich.
On top of the incredible food, the service was outstanding. The staff were friendly, polite, and made me feel genuinely welcomed. My order was prepared quickly, and everything was fresh and delicious.
I can’t recommend Chick-fil-A enough for anyone craving a flavorful meal and a sweet indulgence. I’ll definitely be back for more!
… moreThe Spicy Chicken Sandwich was perfectly cooked, with a crispy, flavorful breading that had just the right amount of spice to wake up my taste buds. The chicken was juicy and tender, and the sandwich was complemented perfectly by the fresh lettuce, pickles, and soft, buttery bun. Every bite was perfection!
As for the milkshake, it was a game-changer. I opted for the cookies and cream flavor, and it was rich, creamy, and blended to the ideal consistency. It wasn’t too thick or too runny—just perfect for sipping through a straw while enjoying the rest of my meal. The flavors were bold yet balanced, making it the perfect treat to cool down the heat from the sandwich.
On top of the incredible food, the service was outstanding. The staff were friendly, polite, and made me feel genuinely welcomed. My order was prepared quickly, and everything was fresh and delicious.
I can’t recommend Chick-fil-A enough for anyone craving a flavorful meal and a sweet indulgence. I’ll definitely be back for more!
Raymond Gordon
Wow! First time at a full-service Chick-fil-A. I never understood what all the buzz was about as I thought this was just another fast-food restaurant. But as soon as I arrived, I realized I was wrong.
The first thing I noticed was the number of staff members available. They had four actual humans working the drive through to just take orders with 2 full drive through lanes. An amazing experience to see. Human works with an iPad type device walked to each car to take orders. We did not use the drive through but went in for the full experience.
Inside I noticed a small crowd waiting to order with two cash registers open and operated by humans. We waited our turn and that gave us time to brows the menu that I had never seen. We then asked several questions, the only complaint I had was the casher could not answer all my questions, for example they did not know what fruit was in the fruit salad. Also, they did not know if they had onions for their sandwiches.
Anyway, we were provided a table sign and told they would deliver our food to the table. Amazing, food brought to the table, no fast-food place does this anymore. We found a nice booth and it had flowers on them, everything was spotless clean. The food arrived very fast and we were surprised how fast. The order was accurate as we tried many items to sample all they have to offer.
My favorite was the Grilled Nuggets, I tend to prefer Grilled items due to the lower fat content for my strict Athlete diet. But most fast-food places botch the Grilled items. These however exceeded all expectations. I found moist delicious marinated boneless breast of chicken. The marinated chicken was very tasty and was better with no sauce, just right out of the container was the best way to eat them.
We tried the Chick-fil-A® Nuggets, they were good but not as good as the grilled nuggets. The chicken was better than most nuggets and they had a wide range of sauces to choose from. I tried two Polynesian Sauce and the Sriracha Sauce. I found the Sriracha Sauce to be better on the waffle fries. While the Polynesian I preferred on the chicken. Both dipping sauces had lots of flavors and added to the enjoyment of the nuggets and tenders that I tried next.
The tenders were wat better than the nuggets, the meant was so moist and tender. Cooked to perfection. It tasted like fresh chicken with a light batter on them. The tenders were delicious alone or dipped into my favorite sauce. These were amazing and I would get tenders again with any meal.
Next, I got a Chick-fil-A® Deluxe Sandwich. The sandwich was ok, but a few things might make it better next time. First, I did not like that it was on white bread, but now see they have a multi grain option which sadly was not offered to me at the register. Also, the pickles, tomato and lettuce are very small servings and more like other fast-food restaurant that just toss these items on but don’t give a lot of care. I would see if I could get extra of all 3 next time as there were just not enough vegetables to make the sandwich standout beyond other fast-food restaurants. The chicken its self was slightly better then average for fast food, but it was fried. The cashier should have steered me to the Grilled Chicken Sandwich with the multi grain bun, but because I wanted pickles, she gave me the fried option. So, I will have to try the grilled sandwich on a return trip. I was very disappointed that onion was not even offered.
Waffle fries appear to be the standard side, however both my traveler and myself though they were under cooked. Never having them before we assume they do not try to make them crispy. Instead, they were very tender waffle fried of potato. Tasty, but a crunchy version we would have liked better. Next time I go, I will ask if they can cook them a little longer.
Anyway, if an opportunity presents its self I would return. Unfortunately, there are no restaurants in central NH.
… moreThe first thing I noticed was the number of staff members available. They had four actual humans working the drive through to just take orders with 2 full drive through lanes. An amazing experience to see. Human works with an iPad type device walked to each car to take orders. We did not use the drive through but went in for the full experience.
Inside I noticed a small crowd waiting to order with two cash registers open and operated by humans. We waited our turn and that gave us time to brows the menu that I had never seen. We then asked several questions, the only complaint I had was the casher could not answer all my questions, for example they did not know what fruit was in the fruit salad. Also, they did not know if they had onions for their sandwiches.
Anyway, we were provided a table sign and told they would deliver our food to the table. Amazing, food brought to the table, no fast-food place does this anymore. We found a nice booth and it had flowers on them, everything was spotless clean. The food arrived very fast and we were surprised how fast. The order was accurate as we tried many items to sample all they have to offer.
My favorite was the Grilled Nuggets, I tend to prefer Grilled items due to the lower fat content for my strict Athlete diet. But most fast-food places botch the Grilled items. These however exceeded all expectations. I found moist delicious marinated boneless breast of chicken. The marinated chicken was very tasty and was better with no sauce, just right out of the container was the best way to eat them.
We tried the Chick-fil-A® Nuggets, they were good but not as good as the grilled nuggets. The chicken was better than most nuggets and they had a wide range of sauces to choose from. I tried two Polynesian Sauce and the Sriracha Sauce. I found the Sriracha Sauce to be better on the waffle fries. While the Polynesian I preferred on the chicken. Both dipping sauces had lots of flavors and added to the enjoyment of the nuggets and tenders that I tried next.
The tenders were wat better than the nuggets, the meant was so moist and tender. Cooked to perfection. It tasted like fresh chicken with a light batter on them. The tenders were delicious alone or dipped into my favorite sauce. These were amazing and I would get tenders again with any meal.
Next, I got a Chick-fil-A® Deluxe Sandwich. The sandwich was ok, but a few things might make it better next time. First, I did not like that it was on white bread, but now see they have a multi grain option which sadly was not offered to me at the register. Also, the pickles, tomato and lettuce are very small servings and more like other fast-food restaurant that just toss these items on but don’t give a lot of care. I would see if I could get extra of all 3 next time as there were just not enough vegetables to make the sandwich standout beyond other fast-food restaurants. The chicken its self was slightly better then average for fast food, but it was fried. The cashier should have steered me to the Grilled Chicken Sandwich with the multi grain bun, but because I wanted pickles, she gave me the fried option. So, I will have to try the grilled sandwich on a return trip. I was very disappointed that onion was not even offered.
Waffle fries appear to be the standard side, however both my traveler and myself though they were under cooked. Never having them before we assume they do not try to make them crispy. Instead, they were very tender waffle fried of potato. Tasty, but a crunchy version we would have liked better. Next time I go, I will ask if they can cook them a little longer.
Anyway, if an opportunity presents its self I would return. Unfortunately, there are no restaurants in central NH.
aaron charnick
This is a great location. Fast, efficient and great staff. The location is extremely clean. The food tasted wonderful. My only complaint is that the chicken breast is much smaller than what it use to be. It’s on the thinner side. I’ve noticed this with some other locations. (Not all locations.) I don’t like seeing this because I love Chick-Fil-A and don’t want them to sacrifice quality food for money.
… moreJulie
Who doesn’t love the Lord’s chicken? I cannot resist the little tasty nuggets, put them in a tiny biscuit for breakfast, yes please! The go to original chicken sandwich is a no brainer if you just don’t know. The waffle fries, those you have to eat first while they’re warm. Then once you’ve had one, magically you look shem and they’re gone. Oh and Polynesian sauce for v and on everything.
… moreYolanda Carter-Booker
Disgusting and bad for the brand second time wasting my money!!! Was so horrible had to do two reviews this one has the pictures. I miss my old Chic Fil A cause this one is a let down especially when I know how it should taste and look. So disappointed that now I’ll have to wait until I’m visiting my mother in Delaware to enjoy Chic Fil A like I used too…
… morePat Huard
As a Canadian, it was my first experience at a Chick-Fil-A. We had the 4 pieces chicken strip meal. The batter on the chicken is crispy, flavorful and not too greasy. I was expecting bigger filets but 4 was enough for a snack. Of course the choice of sauce is a point of interest. The Chick-Fil-A sauce is worth the hype. This restaurant offers service at the table. When ordering at the counter, they take your name and give you a sign to bring at the table. There is a lot of staff and they are all helpful. I was impressed to see the drive thru section. The restaurant and bathrooms are very clean and well maintained
… moreKaten Perrone
SLOW so SLOW compared to my local Chic-Fil-As. We’ve been to this location twice on two separate trips through Wilkes-Barre both times they were extremely slow.. they seemed to have the same amount of business as my local CFAs… maybe they have less employees but our locations have people outside taking orders ALL day to speed up the process. Also, the employees at this location were not as friendly as other CFA locations. The food was ofc great and we received everything we ordered so still giving 3 stars. Customer Service & speed just isn’t there. Don’t go there expecting fast food.
… morePaige Pierce
Not really a review of the restaurant but their patrons. If you do not have a curbside order, do not park in the curbside spots. Countless times I’ve come for a curbside and there are no spaces left and the cars are empty. There’s an entire parking lot for eat in patrons. It won’t hurt you to park there!
… moreMike H
First time eating chick-fil-A. Food was amazing, staff was great! The Chick-fil-A sauce is a must try. Ill definitely be back very soon!
… moreJoe
Chik-fil-A! There’s not much bad I can say about Chick-fil-A, other than the fact that there isn’t one in my home town yet!
I have been to this location a few times and don’t have any complaints. Service is always quick whether the restaurant is empty or completely jam packed. It is of my opinion that Chik-fil-A is the best of all the fast food establishments out there. Best quality, best chicken, best fries, best interior cleanliness, THE best.
Hurry up and come to Binghamton!
… moreI have been to this location a few times and don’t have any complaints. Service is always quick whether the restaurant is empty or completely jam packed. It is of my opinion that Chik-fil-A is the best of all the fast food establishments out there. Best quality, best chicken, best fries, best interior cleanliness, THE best.
Hurry up and come to Binghamton!