
Address and Contact Information
Address: 108 Main St, Penn Yan, NY 14527
Phone: (315) 531-9282
Website: https://www.keukatogo.com/r/152/restaurants/delivery/Chinese/Chens-Garden-Chinese-Food-Penn-Yan
Related Web Results
Chen’s Garden Chinese Food – Penn Yan | Delivery Menu
Order Chen’s Garden – Menu & Prices – New York Delivery | Uber Eats
Chen’s Garden, 108 Main St, Penn Yan, NY 14527, US – MapQuest
Reviews
To the owners… worst ever we ever had.
It seems your efforts were there. The difference between a mediocre product and a great product is attention to detail .Unfortunately ,after we tasted your food, we had to dump everything in the garbage. Your lobster fried rice had NO lobster,amount other stuff. We tipped very well hoping to have a good meal. PLEASE step your game up. You’re in an amazing area. Be the best.. I will visit in 3 months to review again. Love Penn Yan!
We were told it would be ready in 35 minutes. I walked in the door 30 minutes later, waited at the counter for 10 minutes before I was even acknowledged, then told they couldn’t find my order. Back to the truck to get my phone, call the person that called in the order, then back inside to provide the info. 10 more minutes waiting at the counter. She then told me that my order would be ready in 10-15 minutes and asks for the money. I tell her that I will pay when I get the food.
At this point its been about 50 minutes since the order was placed, so their estimate of 35 minutes was way off. I sit down and wait, I talk to a couple of others that had been there longer than me, one guy had been waiting 45 minutes already. An additional 30 minutes goes by. She puts a bag of food on the counter and says my order is ready. I go and pay, text the family that I finally got food, but then she gives the bag to some one else. It wasn’t my order, my food still isn’t done. It’s ready she says, as I watch them take the food off the flame and start to dish it out. I can see that it’s not ready, 5 more minutes before I get handed my food.
Order called in at 6 PM. I had food in my hands at 7:35 AND IT WAS AWEFUL. The service was bad, the food was bad, and they are still in the 1980’s and not taking debit. Why would I ever go back.
It zero stars an option?
Tried again, this time ordered for 7:15 before 6. Arrived at 7:15, they hadn’t started cooking my food. No point in ordering from them. Second best Chinese place in a town with 2 Chinese restaurants, and the service is atrocious. They also don’t take credit cards.