
Warm venue for elevated Chinese cuisine including Longjing shrimp, braised pork belly, and smoked fish.
Address and Contact Information
Address: 19 St Marks Pl, New York, NY 10003
Phone: (646) 858-1866
Website: http://www.che-li.com/
Menu Photos
Order and Reservations
Reservations: minitable.netresy.com
Photo Gallery
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Reviews
First, the seating situation was chaotic. When we arrived, there wasn’t even a proper space to queue — everyone was crowded together near the entrance. The staff were clearly overwhelmed, and despite having reservations, guests were not seated in any clear order. We watched people with the same reservation time — or even later time slots — get seated before us. We ended up waiting about 20 minutes past our reservation time.
Second, service organization was lacking. It didn’t seem like servers were assigned to specific sections. Ordering and paying depended entirely on finding someone available. We had to repeatedly remind staff, and during busy moments it was easy to be overlooked. To be fair, the young staff members were hardworking and polite despite the chaos — the issue seemed more like management and organization rather than individual effort.
Third, the food was underwhelming, especially for New York, where the overall dining standard is quite high. The vegetable shoots had many tough stems and were slightly too salty. The mushroom rice was fragrant and nicely mixed for us by the server, but surprisingly sweet — I don’t understand why so much sugar would be added to mushroom rice. The chicken and intestines were spicy as expected, but again leaned overly sweet and salty. The owner even mentioned to a neighboring table that because many students dine there, the flavors are intentionally heavier.
Dishes also arrived in a very irregular order. The crispy duck was served one hour and fifteen minutes after we were seated — by that point, we were already full. The dessert, however, was decent.
We spent around $140. The price itself wasn’t the issue, but the overly sweet and salty flavors do not represent authentic Zhejiang cuisine in our view. Unfortunately, this was not a good experience for us.
We would especially like to thank the kind and attentive server, Ting Ting. Her detailed introductions to every dish helped us choose exactly what we loved. Her warmth made us want to come back again. During the meal, when we accidentally started coughing, she thoughtfully brought us a gentle warm drink that soothed our throats.
The manager, Jimmy, was also very humble and professional. His service was thorough and attentive, he handled our requests perfectly, and greeted us sincerely. He truly went the extra mile to take care of every guest’s needs.
The level of professionalism we experienced was outstanding, just like the food itself. Thank you all for taking such great care of us. We are already loyal fans and look forward to our next visit.
Service is good. They forgot to bring drink order once, but besides that no complaints.
It gets busy on weekends.
The truffle and pork XLB was solid. The wine-soaked chicken (a cold dish) was surprisingly good; the meat had a nice chew without being dry and was deeply infused with flavor. Although, maybe this is because I’m a newbie with Shanghainese cuisine, but the bones in the chicken made it hard for me to eat.