Easygoing chophouse chain with steaks, prime rib, seafood & an all-you-can-eat salad bar.
Address and Contact Information
Address: 203 Old Tappan Rd, Old Tappan, NJ 07675
Website: http://www.charliebrowns.com/
Menu Photos
Related Web Results
Charlie Brown’s closes in Old Tappan
Charlie Brown’s Fresh Grill: A Steak Lover’s Dream – Charlie Brown’s
Charlie Brown’s Closes Old Tappan Restaurant | Westwood, NJ Patch
Reviews
This Charlie Brown’s in Old Tappan is just holding on and we won’t visit again anytime soon. We were greeted at 7:30 pm on a Saturday by two hostesses. 15 minute wait they said for an inside or outside table. The three of us looked around and saw plenty of empty tables, that should have been our key to leave. 55 minutes later we finally got a table. The restaurant was short on staff and they couldn’t seat us not because there wasn’t a table but because they didn’t have enough wait staff.
Our waitress did the best she could do. I will say the salad bar was well stocked and clean. The floor was horrible. Our table was on a carpet section wasn’t clean and the floor around the salad bar was dirty and sticky.
Our food came out and again we were disappointed. The presentation was awful. The quality was awful. I had two bacon wrapped fillets. Not cooked properly then bacon was white and soggy and somehow the fillet was overcooked. This is a steakhouse and they didn’t get it right.
The only bright side was again the salad bar. We understand that there are new owners for this location and they have had a lot of staff issues. These owners need to right this ship or this will be another CLOSED Charlie Brown’s location.
The waitress stated that they were short staffed (b/c a large party came in). The waitress barely came over.
When the check came, she blamed the kitchen. We asked to speak to the manager. The manager even took a while b/c he was busy listening to complaints from multiple other customers.
As we were leaving, the manager was getting chewed out by another customer stating that he now has to bring his son to Burger King to get the chicken nuggets they ordered an hour and a half ago.
I also overheard the teen sitting at the table next to us said that the food took two hours for him too.
We have been coming here before they renovated.
Things were a lot better then (the salad bar was a lot better & the tables were bused quickly).
Things have ready gone downhill (especially this visit, but even the past visits).
NEVER AGAIN!!!
Service was good. No complaints.
This was a far cry from my past experiences here, but then again I had not gone there in a few years.
Super disappointed tonight. Traveled over a half hour to get there only to find out they decided to close early 9pm to be exact. When I called to inquire why the doors were locked at 9pm I was rudely told it was not busy so she decided to close early and hung up on me. Why advertise that you are open till 10pm. This is not the first nor second time that this has happened. When I called back after being hung up on I proceeded to wait 5 minutes for the male bartender to find the rude woman who hung up on me during my first call. Asked to speak with the manager and was told he was not in the building. What??? Needless to say we did not eat there and not sure if I ever will go back again. I will be contacting corporate office in the morning to address this further but everyone be aware that they close early whenever they want so you might be extremely disappointed like me to travel there and find the doors locked early.
Not sure if there is new management or if the people working tonight were just having a bad evening.
We will dine here again, but if we receive the same poor service we will be looking for another restaurant.