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No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades.
Address and Contact Information
Address: 14833 Detroit Ave, Lakewood, OH 44107
Phone: (440) 857-0618
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Batman (Batman)
Hey, I’ve ordered from here a couple times, and once my roommate and I got food poisoning! A few other times our order was wrong or cold. Today, my order was cold, everything looked like it had been sitting forever – like they gave us someone’s leftovers. My daughter’s sandwich was practically empty, just because asked without veggies. I didn’t even eat my wings; I forgot about them until an hour later, and they were disgusting! I’ve worked food service, so I know – if you wouldn’t want something served to a certain way to yourself, don’t serve it to your customers. And simply treat others how you want to be treated. Do better Charleys. Unfortunately in this economy and prices people cant afford to eat out all the time and when they do they dont want food they cant even eat. It was money wasted. I couldn’t even eat my wings. My cat couldn’t even bite through the cheese of my sub it was so weird.
… moreGriffin
The staff is always friendly and welcoming, along with polite and professional. The tables and bathroom are always clean and my food is always freshly made. I come semi-frequently to get lunch after school on the days that I don’t have work. I really appreciate their great effort to have good customer service, amazing staff!
… moreWilliam Sifers
Just stopped in for a quick sandwich, had the special, chicken Philly and fries. Food was hot and fresh, assembled with much love. Extra fries in the bag. Definitely worth the trip. GREAT deal and amazing service. Thanks so much. I’ll send be back soon.
… moreDebra Jones
I was trying to put an order in the young lady said just a minute and sat the phone down and never came back. So now I’m trying to call back and the line is still busy that is very rude of her. That is in lakewood restaurant on Detroit rd..
… moreE G
Unsure of who they use for deliveries but I now know to only pick up my orders from now on. I did not receive my drink and also the driver did not call or text advising that they were here or that food was delivered. I wish I could’ve tipped after the fact. Don’t order for delivery, just pick it up.
… moreBOCA Randall
can do no wrong! The mozzarella stix the boneless chicken wings with Thai chili and bbq sauces, the chicken Phillies, the beverages, they’re all so good! I return each time a happy and full customer. Thanks team!
… moreRyan Harrison
most disrespectful staff i have ever delt with in my life genuinely ruined my day- i made it clear that i wasn’t trying to be confrontational but my order is usually wrong when i come here and i don’t usually say anything and when i went back in to question about my order i was met with instant eye rolling, horrible attitude and laughed at and was told i must have been doing ‘black magic’…i usually don’t have the heart to write bad reviews about customer service because i also work in customer service so i understand how hard and taxing the job can be but i can’t even imagine being that short and disrespectful to someone while i was on the clock
… moreDinya Elder
The service here most of the time is great. They’re usually sweet and patient so props to them! However the food is a different story. My orders continue to be completely wrong. It’s happen to me a few times but it’s not always easy getting the right order because a lot of customers and I are in and out and don’t always have time to drive all the way back to get the right order
… morePhyllis Garrison
New Charley’s Cheesesteak in Lakewood. Was as expected taste as other franchises visited thur out Ohio. I think the one in Lexington KY is still the best.
… moreAlexis Caldwell
I don’t even write reviews but I had to give this store their credit ! I loveeeeeeee this Charleys I always get their 10pc wings all flatssssss lol they never miss they always have great costumer service when i call up there or even when I come in they always greet me with a smile and meet my expectations! I work in costumer service and I know how it could be but they’re doing great !
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