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Address and Contact Information
Address: 13617 Connecticut Ave, Silver Spring, MD 20906
Phone: (240) 880-2935
Website: https://order.charleys.com/menu/aspen-hill-shop-ctr-md/
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Aspen Hill Shop Ctr – MD – Charleys Cheesesteaks
Find store address, phone number, and hours information for Charleys Cheesesteaks in Silver Spring, MD … Wings. Thinking of something sweet? We have …
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Charleys.com is your hub for everything Charleys Cheesesteaks. Serving the best cheesesteak and wings, fries and lemonades since 1986.
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Reviews
J D
I had a great experience at the Charleys in Aspen Hill. The worker who took my order was really attentive and nice, which made the whole process smooth. My food came out quickly, was prepared well, and tasted great. The Chicken California was especially good and definitely something I would recommend. One of the better fast food spots in the area. I will be coming back for sure.
… moreIstvan Teleki
Nice place. AC is working. Music playing is 90s rock not too loud. Tables and floor are clean.
Wasn’t greeted in particular but when they saw me looking at the menu board they asked if I needed anything. They have a self order kiosk like many places these days so I didn’t really feel like I needed them to take my order.
If you are the sort of person that wants your order taken, they seem disposed to do it. They have registers where they can enter an order for you.
I asked the lady for recommendations and she said she didn’t have anything in particular. Then I asked what her favorites were and she told me the chicken Philly and the Philly cheesesteak. So I’m going with the Philly cheesesteak.
I came in at unusual time around 345. So there was hardly anybody in here although now that I’m in there are four other people in here. My order came out and about four minutes and it looks pretty good. See attached photo. Upon further inspection, it looks like the sub half on the right could use a little more meat, but let’s see how it goes.
It’s piping hot. It tastes great. I was wrong about the sub on the right. The meat was loaded up in the top half of it so I was able to red distribute so we have meat through the whole thing. The bread is soft and crispy the vegetables taste fresh. Very nice level of salt. The tomatoes are nothing fancy, but they still taste like tomatoes.
I’m gonna go with five stars and I will return here. I don’t know what all the bad reviews are about, maybe it’s different if it’s really busy. But this experience was very positive.
… moreWasn’t greeted in particular but when they saw me looking at the menu board they asked if I needed anything. They have a self order kiosk like many places these days so I didn’t really feel like I needed them to take my order.
If you are the sort of person that wants your order taken, they seem disposed to do it. They have registers where they can enter an order for you.
I asked the lady for recommendations and she said she didn’t have anything in particular. Then I asked what her favorites were and she told me the chicken Philly and the Philly cheesesteak. So I’m going with the Philly cheesesteak.
I came in at unusual time around 345. So there was hardly anybody in here although now that I’m in there are four other people in here. My order came out and about four minutes and it looks pretty good. See attached photo. Upon further inspection, it looks like the sub half on the right could use a little more meat, but let’s see how it goes.
It’s piping hot. It tastes great. I was wrong about the sub on the right. The meat was loaded up in the top half of it so I was able to red distribute so we have meat through the whole thing. The bread is soft and crispy the vegetables taste fresh. Very nice level of salt. The tomatoes are nothing fancy, but they still taste like tomatoes.
I’m gonna go with five stars and I will return here. I don’t know what all the bad reviews are about, maybe it’s different if it’s really busy. But this experience was very positive.
Maxx Kelley
My experience involved placing an order for take out on March 9, 2024, around 2:30pm. The establishment was clean from what I was able to see (I did not use the restroom). The cashier was very friendly and quick. My biggest issue was when I got home and looked at my food. The presentation left a lot to be desired. More often than not, when I’ve ordered the Philly cheesesteak at other establishments the order is placed together well, regardless of how busy it might be. I’ve seen orders wrapped in paper or tucked tightly to prevent a “mess”.
This sandwich looked as if it was put together chaotically. There was little to nothing of all ingredients. I could tell the bread was cut before the ingredients were placed in the bread because when picking up one side, everything came with it and fell apart. For the amount of money spent for the entire order (~$50.00) I would have expected a better presentation with a sandwich that looked healthy with a generous amount of steak.
… moreThis sandwich looked as if it was put together chaotically. There was little to nothing of all ingredients. I could tell the bread was cut before the ingredients were placed in the bread because when picking up one side, everything came with it and fell apart. For the amount of money spent for the entire order (~$50.00) I would have expected a better presentation with a sandwich that looked healthy with a generous amount of steak.
Eimy Bonilla
I had a terrible experience at this location due to the poor customer service. The employee repeatedly called my name to pick up my order, but when I approached, she refused to hand it to me. Instead, she questioned if it was my order, even after I provided my order number and showed my receipt. She rolled her eyes at me and continued to ask the same question, which felt unprofessional and disrespectful. If you’re craving steak & cheese, I recommend going to the Wheaton Mall location instead.
… moreMaria K
Ordered delivery, the food arrived cold. They forgot to include our large fries which were $4.99, and the order was ineligible for refund. The portions are microscopic (see photo, airpods for scale). The only upside is that it was a BOGO offer, no way I would’ve paid full price.
… moreantrax pro
The food here is absolutely delicious! I’m a regular customer and they never disappoint. Highly recommended! If you haven’t tried this place yet, you’re seriously missing out. Come by and grab something—you won’t regret it!”
… moreLizz
there was a literal hair in my food, ontop of my sisters recent visit 4 days ago she also found a hair in her food so in all our visits we’ve found hair in our food 100% of the time
… moreInez Walker
Cashier wasn’t friendly at all. Food is med now. Use to be good
… moreMario Gonzalez
Thank god i only got a small chesse steak cuz this is by far the worst chesse steak ive ever eaten,the bread is cold not toasted,the sub itself is dry with barley any mayo n only two small package ketchup,not worth the price,this is my second time trying this charley’s steak n chesse place but will be my last of regional corporate reads this review youll need help,hire ppl that know about cooking subs cuz the cooks youll have now cant cook to save there life,so disappointed,youll keep up like this i doubt you guys will stay open that much longer with all the good sub places there are now a days
… moreAchiame Hissene
The worst Charleys! The service is terrible I walked in with my partner no one at the register greeted us. The guy at the register completely ignored us he started to take the person behind us order until we yelled out HELLO! Where literally standing at the register you skipped us to take the person behind us order. Then they completely messed up our order. They don’t speak English and were not understanding what we were saying. This was the worse Charleys ever I will never come back to the Aspen Hill location ever.
… more