Charleys Cheesesteaks

  4.1 – 224 reviews  $ • Sandwich shop

No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.

Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Charleys Cheesesteaks 50009

Hours

Sunday12–6 PM
Monday
(Labor Day)
11 AM–7 PM
Hours might differ
Tuesday11 AM–7 PM
Wednesday11 AM–7 PM
Thursday11 AM–7 PM
Friday11 AM–7 PM
Saturday11 AM–7 PM

Address and Contact Information

Address: 801 Bass Pro Dr NW Suite 680, Altoona, IA 50009

Phone: (833) 230-2930

Website:

order.charleys.com

Photo Gallery

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Last Updates

Reviews

The Zaidmans
We ordered online because the app states “skip the line”. Don’t ever do that at this store! They continually took everyone else’s orders and fed them first. They didn’t even look at our online order until the line slowed down. We asked multiple times about our order. We submitted store feedback. Someone from the store called that evening to say “I calling to ask you sorry but we were busy.” Apparently I wasn’t considered a customer by ordering online. Our order was received 30 minutes after we placed it and even then…they left out the kid’s meal. We would have received our food much faster by standing in line. The store response was completely unacceptable. The drinks were mostly ice. The sandwiches were dry with very little meat. After the store responded to the online feedback, I submitted a request for someone above store level to contact us. I won’t eat there again. I was excited about going to Charleys. I love the food and service at other Charleys locations. Charleys…please fix this problem.
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Pamela Hood
I was excited to try the cheesesteak here. I have not had a good cheesesteak in over a year in the metro area. Very disappointed in the sandwich as the meat was very grisly and dry. Not only that they charged me to $2.49 for a bottle of water and then charged me a 20% tip on top of my order. I had a hard time understanding the server taking my order so did not realize I was being charged a tip and was not told that was being charged. Definitely will not be giving them any more of my money.
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Junghee Lim
Didn’t taste so bad, but too pricey: I paid $13 for the sub in the photo . I don’t think it’s worth that much.
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Mary Crawford
My husband ordered the Bourbon Philly cheese steak combo had to swipe his card three times she saying it didn’t go through in some strange words and justures so he said I hope you didn’t change me three times so he asked for a receipt she Refuse to give my husband a receipt would not tell him the price of the items of the food he ordered acted like they didn’t know any English and speaking in their language to each other and called him loco the sandwich was drowned in the sweet bourbon sauce it was horrible never will eat there again how can you run a place of business if you can’t understand anything but how to take the money from your customers I think it’s an act to cheat and to create some form of racism they didn’t treat the other customers that way but let me see oh they weren’t a persons of color
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Vinnie Costellano
Fries are the best in town, especially with the malt vinegar! Consession stand a bit messy. Food was delicious!
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Teresa Sink
I love their subs. My favorite is the Chicken Philly. They’re grilled to order and very filling. They taste better fresh, so I’d recommend eating them there.
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Kyle Huynh
Good food but rude customer service. We asked for a water cup but was told you have to buy water bottles.
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Toria
Way too expensive for the quality. Fries were under cooked. Meat was dry and burnt, no sauce on sandwiches. Cost $15 per person.
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Michael Pitman
Overall fore the price it was not that great. The “Worlds #1 Cheesesteak” claim is clearly bogus. That said it was not the worst attempt at a Philly I have ever had. However, at 32$ fore 2 meals I was left underwhelmed.
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Todd Hilton
Great quick service…food is excellent….
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